IT Service Desk Analyst
Gateshead, England, United Kingdom
Churchill Services
We Put People First so you can Deliver Outstanding Service This is a great opportunity to join our IT team in the Gateshead office. As an IT Service Desk Analyst , you will be assisting and supporting the wider team across the administration of user services. As IT Service Desk Analyst you will: Administer and control … all internal line of business software systems Maintain, update, and create administration documentation Administer and support IT assets and equipment including iPads, laptops, and mobile phones, liaising with the external 3rd party Mobile Communications provider Troubleshoot network issues and liaise with our network providers Take incoming calls and remotely support IT issues Support IT projects when required … As IT Service Desk Analyst you'll have: A good administration background with the ability to perform general administrative activities Effective communication skills, including telephone etiquette The ability to manage conflicting demands and work across various levels of a diverse organization A strong team player with keen attention to detail A problem solver with a logical and structured More ❯
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