IT Helpdesk Analyst
Sheffield, South Yorkshire, England, United Kingdom
Elevation Recruitment Group
IT Helpdesk Analyst | SheffieldSalary: c£33,000 Elevation Recruitment Group's Technology & Transformation division are recruiting an IT Helpdesk Analyst to join a busy, fast-paced, well known business based in Sheffield. Rota shifts - hours between: Mon–Thu 07:30–17:00, Fri 07:30–16:00 Weekend working: One in five weekends on a rota … bank holidays Discretionary bonus & Holiday Buy Back Private medical insurance & Healthshield Pension & life assurance Share Purchase Plan & high street discounts Development and progression opportunities Duties & Responsibilities of the Helpdesk Analyst: First point of contact for IT support, resolving hardware, software, and network issues Support Windows 11, Office 365, Teams, SharePoint, Azure AD, and Intune Manage user accounts, permissions … and mobile devices Liaise with 3rd party providers and escalate issues when needed Occasionally travel to offices and sites, including overnight stays Skills & Experience needed: Helpdesk or IT support experience in a busy environment Strong Microsoft 365, Active Directory, and Windows 11 knowledge Full driving licence and flexibility to travel COINS ERP experience is a bonus If you’re More ❯
Employment Type: Full-Time
Salary: £27,000 - £33,000 per annum
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