IT challenges into opportunities? Are you excited about being at the forefront of technology trends? Do you believe in the power of exceptional customer service? Major Recruitment are thrilled to be partnering with their prestigious client in Leeds to recruit an IT ServiceDeskAnalyst to … in an IT role that is now looking to join a business that can help develop and progress their career further! The successful IT ServiceDeskAnalyst is responsible for providing first line technical support to internal staff. The IT ServiceDeskAnalyst will … also be a key contributor to the ongoing maintenance and ownership of the service catalogue, major incident management (MIM), problem, and change. Key Responsibilities as an IT ServiceDeskAnalyst: To provide the companies servicedesk services in the form of first line support. more »
Employment Type: Permanent
Salary: £22000 - £26000/annum Great Opportunity for Progression
We are currently recruiting for a ServiceDeskAnalyst to work for North Yorkshire Police at their headquarters in Northallerton. This is a 6 month temporary role, with the potential to go permanent for the right candidate. You would be working Monday to Friday, 37 hours a … week, working 08.30-17.00 Mon/Thur and 08.30-16.30 Friday. Experience working in a ServiceDeskAnalyst post is required. This role is fully on site, therefore the right candidate should be local to Northallerton. PLEASE NOTE DUE TO POLICE VETTING CRITERIA YOU MUST HAVE RESIDED … UK CONTINUOUSLY FOR AT LEAST 5 YEARS AT THE TIME OF APPLICATION. UNFORTUNATELY ANYTHING LESS THAN THIS WILL NOT BE CONSIDERED. Scope: As ICT ServiceDeskAnalyst, you will be an integral part of the Service Delivery team, you will provide response to managing incidents and more »
IT ServiceDeskAnalyst x 2 Leeming Bar Rate £15-20 per hour - INSIDE IR35 6 Month Contract 2 IT ServiceDesk Analysts are required on a 6 month contract to start ASAP for a large business based in Leeming Bar. The Role My client … is looking for individuals who have experience of working within an IT ServiceDesk for the role of 1st Line Support/Windows/Service Desk. As expected with a role of this nature, you will be responsible for handling incidents and requests for service as … part of the servicedesk function. Main responsibilities of the role include: Receipt and recording of all calls to the ServiceDesk/Monitoring and update of calls and contacting users to inform them of call status/First line problem solution, advice and guidance/ more »
Job Title : ServiceDeskAnalyst - First Line Support Location : York Salary : £26,000 Role Overview We're seeking a ServiceDeskAnalyst to manage user queries and technical incidents. This position involves monitoring systems, prioritizing and resolving incidents, and providing support via phone, email … or VPN. Responsibilities Address first and second-level user queries. Monitor systems and service status. Respond promptly to incidents. Deliver support through various channels. Requirements IT background with experience in technical support. Excellent communication and customer service skills. Ability to work independently and in a team. Full driving … license and York-based. Preferred Skills Experience with platforms like Microsoft Windows, Active Directory, and ServiceDesk tools. Knowledge of data center technologies and security services. Benefits Competitive salary of £26,000. Opportunities for career growth. Supportive work environment. more »