IT Support AnalystGloucesterHybrid with travel£30,000 - £35,000The Level 2 IT Support Analyst provides second-line IT support across all Gloucestershire sites in the organisation, taking ownership of escalated issues and ensuring the smooth operation of cloud-based and on-premise systems.The role involves remote and on-site troubleshooting, user administration, system configuration, and escalation … of complex infrastructure and security issues. Working closely with Field Technicians, the Senior ITAnalyst, and the Head of IT, the postholder plays a key role in delivering responsive, secure, and high-quality IT services across the organisation.Main Duties and Responsibilities Work collaboratively and effectively with colleagues within the Trust IT Services team to support … the development of the Trust IT Service Follow and deliver upon the Trust's IT service desk support and incident management policies and processes to all stakeholders Follow and deliver IT service desk incident and support service offerings in line with the Trust's internal and external KPIs and SLAs. Support the Head of IT in More ❯
Our client, a prominent player in the aerospace sector, is currently seeking a skilled Second Line ITAnalyst to join their team on a contract basis in Wimborne. Key Responsibilities: Providing second line IT support, managing and resolving incidents in a timely manner Monitoring system performance to ensure optimal operation and identifying areas for improvement Collaborating with … first line support and other IT teams to ensure seamless service delivery Assisting in the deployment and maintenance of IT infrastructure and software Implementing security measures and ensuring compliance with established procedures Maintaining accurate documentation of issues and solutions Providing technical guidance and mentorship to junior team members Participating in continuous improvement initiatives to enhance IT service … quality Job Requirements: Experience in an IT support role, with a particular focus on second line support Strong analytical and problem-solving skills Understanding of IT infrastructure, including networks, servers, and software applications Excellent communication skills for effective liaison with internal and external stakeholders Proficiency in using IT support software and tools Attention to detail and commitment More ❯
Our client, a prominent player in the aerospace sector, is currently seeking a skilled Second Line ITAnalyst to join their team on a contract basis in Wimborne. Key Responsibilities: Providing second line IT support, managing and resolving incidents in a timely manner Monitoring system performance to ensure optimal operation and identifying areas for improvement Collaborating with … first line support and other IT teams to ensure seamless service delivery Assisting in the deployment and maintenance of IT infrastructure and software Implementing security measures and ensuring compliance with established procedures Maintaining accurate documentation of issues and solutions Providing technical guidance and mentorship to junior team members Participating in continuous improvement initiatives to enhance IT service … quality Job Requirements: Experience in an IT support role, with a particular focus on second line support Strong analytical and problem-solving skills Understanding of IT infrastructure, including networks, servers, and software applications Excellent communication skills for effective liaison with internal and external stakeholders Proficiency in using IT support software and tools Attention to detail and commitment More ❯
This will make desperately needed resources available to hospitals and cancer clinics around the world and offer those with life-threatening diseases hope for a healthier tomorrow. The Senior ITAnalyst will be responsible for providing advanced IT support to the team, including the installation, commissioning, administration, and maintenance of network equipment and PC/Mac systems. … Additionally, the Senior ITAnalyst will collaborate closely with a managed service provider to resolve day-to-day issues. Strong problem-solving abilities and a customer service-focused approach are essential for this role. This position reports directly to the IT Service Manager. Responsibilities What You'll Do: Provide end user support for desktop, laptop, and data … center hardware/software issues, both onsite and remotely. Independently troubleshoot and research issues. Work autonomously and think critically. Collaborate with the IT Manager and Managed Service Providers (MSP) to address issues and implement solutions for all employees. Track IT assets, including endpoint devices. Assist with the procurement and provisioning of new hardware and user accounts for new More ❯
Stratford-upon-Avon, Warwickshire, England, United Kingdom
Akkodis
PMO Analyst - IT Project Experience One of our leading clients is looking to recruit a PMO Analyst with strong IT Project and Third Party Engagement experience. This role will play crucial part in a large transformation programme and will contribute to the ongoing evolution and improvement of PMO and project delivery processes across the programme. Location … Stratford Upon Avon - 1 day per week onsite - TUESDAY Duration - 6 months initial contract Essential skills: At least 5 year's experience in a PMO Analyst role Experience on a large scale IT Programmes Previous experience with Third Party Engagement from a Governance and Assurance perspective Strong attention to detail Strong Microsoft Product suite experience Excellent communication skills More ❯
South Cerney, Gloucestershire, United Kingdom Hybrid / WFH Options
CKB Recruitment Ltd
meaning there is some great opportunities at the moment for career minded people who want to join them on this journey. They are now looking for an Applications Support Analyst (IT Support) to join them, which is a completely brand new role for them due to continued growth of the business. They offer some genuinely great perks here … To be considered you will need 2 years of relevant experience in a similar role. Those who have some experience in roles such as 1st Line Support, Junior Business Analyst, Systems Analyst or a Junior Systems Tester would be the kind of people our client are looking to speak to! Knowledge of SQL would also be advantageous. This More ❯
South Cerney, Cirencester, Gloucestershire, England, United Kingdom Hybrid / WFH Options
CKB Recruitment
meaning there is some great opportunities at the moment for career minded people who want to join them on this journey. They are now looking for an Applications Support Analyst (IT Support) to join them, which is a completely brand new role for them due to continued growth of the business. They offer some genuinely great perks here … To be considered you will need 2 years of relevant experience in a similar role. Those who have some experience in roles such as 1st Line Support, Junior Business Analyst, Systems Analyst or a Junior Systems Tester would be the kind of people our client are looking to speak to! Knowledge of SQL would also be advantageous. This More ❯
Stratford-Upon-Avon, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
MYO Talent
IT Capacity Analyst/Disk Analysis/Servers/On Premise/Infrastructure analysis/VMWare/Nutanix/Virtualised Computing/Hypervisors/ServiceNow/Hybrid Warwickshire Remote/6-month contract/£450 550 per day Inside IR35. One of our leading clients is looking to recruit a IT Capacity Analyst role. Location Warwickshire … per week in the office or 1 day every 2 weeks) Duration initially 6 months Day rate £450 550 per day Inside IR35 Experience/role: Experience in an IT Capacity Analyst role Disk Analysis for on premise VMs Assessing Capacity thresholds and preventing disk breaches Usage Analysis and decommissioning Network analysis/infrastructure usage preventing capacity breaches … IT capacity management procedures and processes Demonstrable experience of managing performance and capacity in an IT Applications Environment Experience of evaluating data and presenting recommendations to drive improvement Demonstrable problem solving skills Good Stakeholder Management skills with the ability to influence across levels Desirable: VMWare/NetApp Nutanix Hypervisor ServiceNow MS Azure More ❯
Alexander Mann Solutions - Public Sector Resourcing
On behalf of the MOD, we are looking for an IT Service Analyst (Inside IR35) for a 12 month contract based Hybrid in Bristol (Abbey Wood site). We're looking for a proactive and experienced IT Service Analyst to support the delivery and oversight of a critical third-party service across the Ministry of Defence … Service Lead and play a key role in ensuring the provider delivers against expectations, driving incident resolution, managing service operations, and contributing to change and configuration processes. As an IT Service Analyst your main responsibilities will be to: . Manage application life cycle and service provider relationships to ensure effective delivery and accountability. . Drive incident resolution and … using service management tools. . Assess and escalate future change initiatives impacting the service portfolio. . Manage stakeholder relationships for live services and ensure service compliance and governance across IT assets in line with business and regulatory requirements. . Support contract management and financial reporting to meet business obligations. Essential: . Proven experience in IT Service Management, ideally More ❯
Overview We are looking for am IT Service Analyst to join our team for a 12 month FTC. The IT Service Analyst will be responsible for managing the end-to-end procurement of all central IT hardware for the Wincanton business units, including asset management and requestor/supplier support on other services such as … mobile phones and managed print. The role is Monday to Friday and hours between 08:00 to 16:00 or 09:00 to 17:00 It is hybrid with a requirement to be onsite in Chippenham 1 to 2 days per week How will you contribute? Maintaining the ITSM tool Request Form with all Products covered by DaaS, and … articles for End Users to consume. Create and maintain all Order information relevant to ensure cross charging of items to the correct profit centres including any appropriate reports for IT Commercial on a weekly and/or monthly basis. Manage the end-to-end lifecycle of the procurement process, managing of requests in the ITSM tool, orders through Oracle More ❯
IT Service Desk Analyst - Temporary (up to 12 months) Salary: £29,079 - £34,210 (dependent on experience) Contract type: Temporary: Fixed Term Contract or Secondment Hours: Full Time Location: Poole, Dorset, England Closing Date: 02-09-2025 Reference: 20086 About us Our purpose is simple, to save lives at sea. Across the UK & Ireland, the RNLI is recognised … for our lifesaving work from rescue and supervision to education and prevention. An essential part of making this happen is to ensure our IT equipment and systems support all of our activities, and that the RNLI IT&S team is able to support all our users, volunteers, and supporters. About the role We are looking for an experienced … IT Service Desk Analyst to work within our End User Computing team. The Service Desk provides first and second line support for services across the Microsoft suite on both Windows 10 and Windows 11. The Service Desk also supports video conferencing equipment hardware issues and mobile telephony. The team works from 07.45 to 18.00 hrs, and you will More ❯
IT Business Analyst - Healix Health Role purpose The purpose of this role is to act as the conduit between the IT department and Healix Health, ensuring clear and effective two-way communication. The position holder is expected to capture change requests to the Healix Health product suite to validate their business value and collaborate with the IT … agile projects using PRINCE2 methodology or similar. Successful application of these skills and the ability to deliver sustainably against agreed objectives, KPIs or other performance metrics. This includes delivering IT solutions on schedule and in alignment with agreed business requirements. Relevant qualifications A degree or equivalent. A recognised qualification in business analysis. As we are expecting a high level … and deliverables This position denotes the following essential responsibilities and deliverables: Analyse business requirements. Report concisely and clearly on technical matters to non-technical staff. Effectively translate requirements into IT solution deliverables. Project management of multiple workstreams. Participate in Healix Health workshops. Provide updates to Healix Health on the status and progress of related IT projects. About the More ❯
impressive client base. They have a fun working environment and genuinely value their employees offering great staff incentives. The Job: On behalf of client we are seeking a Temporary IT Deskside Support Analyst for this site in South Bristol. This is a new role to support a team of 60-80 staff in Bristol. In this role you … certain systems is beneficial, enthusiasm to learn and a strong problem-solving mindset are highly valued. Key responsibilities will include Provide on-site and remote support for end-user IT issues including desktops, laptops, printers, and peripherals. Support new starters with IT hardware/software/access requirements Assist with hardware and software installations, upgrades, and troubleshooting. Respond … to and resolve IT service requests and incidents in a timely manner. Collaborate with the wider IT team to escalate complex issues appropriately. Assist with the setup and troubleshooting of Poly conference equipment and other AV technologies. Support access control systems like Paxton and workplace management solutions such as Condeco. Maintain accurate documentation of support activities, user interactions More ❯
Southern Lights is partnering with a tech-forward business on the South West coast, offering a fantastic opportunity for a hands-on IT Support Analyst to join their internal Service Desk. If you thrive in fast-paced environments, enjoy multi-platform troubleshooting, and like a mix of desk work and practical fixes, this one’s worth your attention. … rooms shipshape Supporting project work and occasional visits to nearby offices Performing upgrades and repairs (think laptops, memory, disks) What we’re looking for: Essentials: 2+ years of commercial IT support experience (1st/2nd line) Solid troubleshooting across Microsoft, Apple & Linux Strong grasp of networking fundamentals (TCP/IP) Great communication and team-first attitude Full, clean UK … driving licence Bonus Skills (not deal-breakers): Microsoft 365 or Active Directory admin experience Exposure to AWS or PowerShell Broader familiarity with Linux and Apple tech stack Why it’s a great move: The company offers a blend of hands-on experience, structured support, and team culture, plus some excellent perks. This isn't just a support role, itMore ❯
Role purpose The purpose of this role is to act as the conduit between the IT department and Healix Health, ensuring clear and effective two-way communication. The position holder is expected to capture change requests to the Healix Health product suite to validate their business value and collaborate with the IT department to deliver fit-for-purpose … agile projects using PRINCE2 methodology or similar. Successful application of these skills and the ability to deliver sustainably against agreed objectives, KPIs or other performance metrics. This includes delivering IT solutions on schedule and in alignment with agreed business requirements. Relevant qualifications · A degree or equivalent. · A recognised qualification in business analysis. As we are expecting a high level … and deliverables This position denotes the following essential responsibilities and deliverables: Analyse business requirements. Report concisely and clearly on technical matters to non-technical staff. Effectively translate requirements into IT solution deliverables. Project management of multiple workstreams. Participate in Healix Health workshops. Provide updates to Healix Health on the status and progress of related IT projects. Required Criteria More ❯
If you're someone who thrives in a fast-paced, technically complex environment and enjoys solving real-world challenges, we want to hear from you. We're currently recruiting IT Operations Analysts to join our high-performing team, where your expertise will directly impact the delivery and evolution of IT services across the organisation. You'll play a … pivotal role in shaping the scope, team and support services within the organisation. You'll oversee the configuration of IT services and supervise a small team of IT Service Desk Administrators, ensuring the effective delivery of IT services. This includes managing obsolescence, supporting future capabilities and providing through-life support. Due to this being a front-facing … Review local business processes and identify improvements. Person specification To be successful with your application, you'll need to show that you meet the following essential criteria: Experience of IT Operations within a large organisation Experience of managing and/or leading other members of staff Experience in collaborating with both internal and external stakeholders Behaviours We'll assess More ❯