gloucester, south west england, united kingdom Hybrid / WFH Options
JG Travel Group
IT Support Analyst Full time/Competitive salary/Cheltenham office based (Direct applicants only – no recruitment agencies please) We are looking someone who is customer-focused, technically skilled, and eager to learn within a fast-paced environment. As IT Support Analyst you will provide 1st and 2nd line technical support to end-users across the … company (including remote colleagues). You will lead on troubleshooting hardware, software, and network issues, maintaining IT systems, and ensuring all users receive timely and effective assistance. You’ll work closely with the Head of IT to make sure we are getting the most out of our internal and telephony systems. This is a varied, hands-on role … conflicting priorities. A strong communicator who combines technical excellence with interpersonal skills, along with a can-do attitude, specific accountabilities include: Act as the first point of contact for IT-related issues via phone, email, or helpdesk system to users throughout the company Undertake Desktop and Server Administration tasks Support user accounts, permissions, and access control through Active Directory More ❯
Cheltenham, England, United Kingdom Hybrid / WFH Options
JG Travel Group
IT Support Analyst Full time/Competitive salary/Cheltenham office based (Direct applicants only – no recruitment agencies please) We are looking someone who is customer-focused, technically skilled, and eager to learn within a fast-paced environment. As IT Support Analyst you will provide 1 st and 2 nd line technical support to end-users … across the company (including remote colleagues). You will lead on troubleshooting hardware, software, and network issues, maintaining IT systems, and ensuring all users receive timely and effective assistance. You’ll work closely with the Head of IT to make sure we are getting the most out of our internal and telephony systems. This is a varied, hands … conflicting priorities. A strong communicator who combines technical excellence with interpersonal skills, along with a can-do attitude, specific accountabilities include: Act as the first point of contact for IT-related issues via phone, email, or helpdesk system to users throughout the company Undertake Desktop and Server Administration tasks Support user accounts, permissions, and access control through Active Directory More ❯
IT Applications Analyst - Hybrid (Gloucester) - 31k - 35k + excellent benefits package A leading organisation are seeking an experienced IT Applications Analyst to join their established team, working on a suite of company wide applications. You will be dealing with internal teams and various stakeholders as well as internal users and third-party providers. You will be … service) Enhanced maternity leave Local government pension scheme Purchase up to 10 days holiday Employee wellbeing Cycle to Work scheme Discounted gum Blue light discount As the successful applications analyst you will be: Managing a portfolio of applications across the business Keeping in-line with the companies' information security policy and cyber essentials requirements. Pro-active in your activities … both BAU and projects to ensure the performance of the systems are to the standards of the business. Developing and improving the documentation for the IT Service Desk, Applications Team, and Owners of the various applications Work with more senior members of the team to ensure correct responses to request for application support. Liaise with systems development staff or More ❯
Gloucester, Gloucestershire, Quedgeley, United Kingdom
Hunter Selection
IT Applications Analyst - Hybrid (Gloucester) - £31k - £35k + excellent benefits package A leading organisation are seeking an experienced IT Applications Analyst to join their established team, working on a suite of company wide applications. You will be dealing with internal teams and various stakeholders as well as internal users and third-party providers. You will be … service) Enhanced maternity leave Local government pension scheme Purchase up to 10 days holiday Employee wellbeing Cycle to Work scheme Discounted gum Blue light discount As the successful applications analyst you will be: Managing a portfolio of applications across the business Keeping in-line with the companies' information security policy and cyber essentials requirements. Pro-active in your activities … both BAU and projects to ensure the performance of the systems are to the standards of the business. Developing and improving the documentation for the IT Service Desk, Applications Team, and Owners of the various applications Work with more senior members of the team to ensure correct responses to request for application support. Liaise with systems development staff or More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum 24+bank, wellbeing, + more
IT Service Desk Analyst – £30,000 to £35,000 - Salisbury or Witney Are you an experienced IT Support professional looking for your next step? My client, a well-established law firm, is seeking an IT Service Desk Analyst to join their growing internal IT team. This is a fantastic opportunity to work in a … professional environment where technology plays a key role in supporting legal operations. Role: You'll be the first point of contact for all IT issues, providing first-line technical support to users across the business. You'll diagnose and resolve hardware, software, and networking issues, log and manage tickets through the service desk, and escalate more complex problems when … all while delivering exceptional customer service. You'll also contribute to training, documentation, and collaboration with 2nd line teams to keep systems running smoothly. Experience Needed: Experience in an IT service desk or technical support role (ideally 3–4+ years) Strong knowledge of Windows OS, Microsoft 365, Entra, Intune, Active Directory & Teams Excellent communication and problem-solving skills Calm More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Data Careers
IT System Support Analyst Permanent Location: Home/Gloucester Salary: £34,000 - £36,000 (+ excellent benefits, flexible hours) We are looking to recruit an IT System Support Analyst for a technology driven public sector organisation based in Gloucester. The System Support Analyst will provide 2nd line technical support across a diverse IT estate More ❯
IT Business Systems Analyst Location: Cullompton About Us: Welcome to Gregory Distribution Ltd, where technology and logistics come together to drive operational excellence. As part of our commitment to continuous improvement, we are undertaking a group-wide IT equipment upgrade. Join our dynamic Technology Team and be part of a project that will modernise and enhance our … IT infrastructure across the UK. Job Description: Join our dynamic Technology team as an IT Business Systems Analyst , where you'll play a pivotal role in shaping and supporting the systems that drive our visionary logistics solutions. This is more than just a technical role - it's an opportunity to make a real impact across our … escalated issues swiftly. Partnering Across the Business: Work closely with operational teams to tailor solutions that make work easier, more efficient, and more rewarding for our people. Ensuring Seamless IT Operations: Collaborate with other Technology teams to maintain secure, monitored, and well-supported systems across the organisation. Leading Quality Assurance : Define testing requirements, write scripts, and coordinate testing to More ❯
IT Business Systems Analyst Location: Cullompton Job Description: Join our dynamic Technology team as an IT Business Systems Analyst , where you'll play a pivotal role in shaping and supporting the systems that drive our visionary logistics solutions. This is more than just a technical role - it's an opportunity to make a real impact … escalated issues swiftly. Partnering Across the Business: Work closely with operational teams to tailor solutions that make work easier, more efficient, and more rewarding for our people. Ensuring Seamless IT Operations: Collaborate with other Technology teams to maintain secure, monitored, and well-supported systems across the organisation. Leading Quality Assurance : Define testing requirements, write scripts, and coordinate testing to … Smooth Transitions: Provide hands-on support during system changes and implementations, ensuring a smooth transition to business-as-usual operations. Required Experience: Minimum of 2 years' experience of configuring IT applications - ideally logistics/ERP/TMS/WMS/Finance or HR systems - but other equivalent systems experience will be considered. Communication Skills: Confident in supporting users of More ❯
IT Service Desk Analyst required by our market leading, award winning, professional services client based in Bristol. This is a 5 day a week, onsite role. We are looking for someone who is passionate about providing exceptional IT support and problem-solving to join our clients dynamic Operations/IT Service Desk team. About the Role … This is a hands-on role providing first and second-line IT support to users across the organisation. Working to a flexible shift pattern, you’ll be the first point of contact for IT queries, offering advice, troubleshooting and ensuring an outstanding user experience. Key Responsibilities Provide technical support for IT applications and hardware. Diagnose, analyse and … and face-to-face. Contribute to identifying recurring issues and developing solutions. Keep users updated on the progress of their calls and escalate if needed. Skills & Experience Required Broad IT skills, including end-user support of Windows Server/Desktop, Microsoft 365 (Exchange, Teams), Active Directory, Group Policy, SCCM, Intune. Experience with (or willingness to learn) legal or specialist More ❯
South West London, London, England, United Kingdom
Travel Trade Recruitment
Great opportunity available for an IT Support Analyst to join an award-winning Luxury Tour Operator in London, this role is to provide assistance to all IT users. The role as an IT Support Analyst is available on a hybrid basis. The purpose of this role is to be part of a proactive team of … support staff responsible for delivering a high quality, customer-focused and professional service to all IT users. General Duties: Identification and participation in ad hoc projects to improve the efficiency and quality of services provided by the IT department. Join the out of hours rota. Maintenance of relationships with third party suppliers and internal departments. Maintain and update … as may be required from time to time. The Job: Field incoming help requests from end users via telephone, e-mail, or Teams in a courteous manner. Liaise with IT 'customers' on reported faults to keep them updated on progress, fostering and maintaining effective working relationships at all times. Record, track, and document the help desk request problem-solving More ❯
that values integrity, continuous improvement, and customer service. Operating across a hybrid and multi-site environment, the business is committed to investing in its people and delivering high-quality IT services that support operational excellence. Your new role As an IT Support Analyst, you'll be a key part of the IT Service Desk team, providing … teams while keeping users informed throughout.Your responsibilities will include software licence management, asset tracking, and occasional on-site support. You'll contribute to continuous service improvement and support wider IT projects such as device refreshes and user training initiatives. What you'll need to succeed To be successful in this role, you'll bring: Strong experience in IT support within a hybrid or multi-office environment. Proficiency in Microsoft Windows 10/11, Office 365, and related applications. Familiarity with IT Service Management tools (e.g. Halo or similar). Hands-on experience with device installation, configuration, and troubleshooting. A solid understanding of IT security practices and tools. ITIL v4 Foundation and CompTIA A+ certification (or More ❯
that values integrity, continuous improvement, and customer service. Operating across a hybrid and multi-site environment, the business is committed to investing in its people and delivering high-quality IT services that support operational excellence. Your new role As an IT Support Analyst, you'll be a key part of the IT Service Desk team, providing … while keeping users informed throughout. Your responsibilities will include software licence management, asset tracking, and occasional on-site support. You'll contribute to continuous service improvement and support wider IT projects such as device refreshes and user training initiatives. What you'll need to succeed To be successful in this role, you'll bring: Strong experience in IT support within a hybrid or multi-office environment. Proficiency in Microsoft Windows 10/11, Office 365, and related applications. Familiarity with IT Service Management tools (e.g. Halo or similar). Hands-on experience with device installation, configuration, and troubleshooting. A solid understanding of IT security practices and tools. ITIL v4 Foundation and CompTIA A+ certification (or More ❯
swindon, wiltshire, south west england, united kingdom
Hays
that values integrity, continuous improvement, and customer service. Operating across a hybrid and multi-site environment, the business is committed to investing in its people and delivering high-quality IT services that support operational excellence. Your new role As an IT Support Analyst, you'll be a key part of the IT Service Desk team, providing … while keeping users informed throughout. Your responsibilities will include software licence management, asset tracking, and occasional on-site support. You'll contribute to continuous service improvement and support wider IT projects such as device refreshes and user training initiatives. What you'll need to succeed To be successful in this role, you'll bring: Strong experience in IT support within a hybrid or multi-office environment. Proficiency in Microsoft Windows 10/11, Office 365, and related applications. Familiarity with IT Service Management tools (e.g. Halo or similar). Hands-on experience with device installation, configuration, and troubleshooting. A solid understanding of IT security practices and tools. ITIL v4 Foundation and CompTIA A+ certification (or More ❯
Job summary Are you interested in starting a career in IT but need some help to get started? Dorset HealthCare University NHS Foundation Trust is hiring a full-time, permanent Junior IT Service Desk Analyst to join our dedicated and hardworking IT Service Desk team, working 37.5 hours per week. This entry-level position is designed … for motivated individuals who are new to the IT industry and possess a basic understanding of IT. It's ideal for enthusiastic, customer-focused candidates looking to develop their skills in a dynamic and fast-paced support environment. You will support approximately 8,000 users, deliver first-time fixes, and contribute to patient care, all while gaining valuable … IT knowledge and experience with a wide range of systems and technologies. Comprehensive on-the-job training will be provided at our offices in Boscombe, Dorset, to help you build your skills. When applying, please ensure you include evidence demonstrating how you meet all the essential criteria of this role in the supporting information section of the online application. More ❯
religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title : IT/Finance Portfolio Analyst Contract : Initial 6-Month Contract Location : Plymouth/Bristol - Once a month in office Rate : £500 About the Role: Join our client's Portfolio … Team as an IT Portfolio Analyst, where your expertise will shine in financial analysis, focusing on Cyber PCD reporting. This is an exciting chance to contribute significantly to the organization's portfolio management while working alongside a dedicated team. Key Responsibilities: Assist with financial analysis for Cyber PCD reporting. Track and manage Capex and Opex budgets efficiently. Conduct … support and reporting for portfolio initiatives. What We're Looking For: To succeed in this role, we are seeking candidates who possess: Experience : A solid background as a Portfolio Analyst within an IT environment, ideally with several years of relevant experience. Financial Skills : Proficiency in budget tracking, cost-benefit analysis, and financial data analysis. Sector Knowledge : Experience in More ❯
religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title : IT/Finance Portfolio Analyst Contract : Initial 6-Month Contract Location : Plymouth/Bristol - Once a month in office Rate : 500 About the Role: Join our client's Portfolio … Team as an IT Portfolio Analyst, where your expertise will shine in financial analysis, focusing on Cyber PCD reporting. This is an exciting chance to contribute significantly to the organization's portfolio management while working alongside a dedicated team. Key Responsibilities: Assist with financial analysis for Cyber PCD reporting. Track and manage Capex and Opex budgets efficiently. Conduct … support and reporting for portfolio initiatives. What We're Looking For: To succeed in this role, we are seeking candidates who possess: Experience : A solid background as a Portfolio Analyst within an IT environment, ideally with several years of relevant experience. Financial Skills : Proficiency in budget tracking, cost-benefit analysis, and financial data analysis. Sector Knowledge : Experience in More ❯
religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title : IT/Finance Portfolio Analyst Contract : Initial 6-Month Contract Location : Plymouth/Bristol - Once a month in office Rate : £500 About the Role: Join our client's Portfolio … Team as an IT Portfolio Analyst, where your expertise will shine in financial analysis, focusing on Cyber PCD reporting. This is an exciting chance to contribute significantly to the organization's portfolio management while working alongside a dedicated team. Key Responsibilities: Assist with financial analysis for Cyber PCD reporting. Track and manage Capex and Opex budgets efficiently. Conduct … support and reporting for portfolio initiatives. What We're Looking For: To succeed in this role, we are seeking candidates who possess: Experience : A solid background as a Portfolio Analyst within an IT environment, ideally with several years of relevant experience. Financial Skills : Proficiency in budget tracking, cost-benefit analysis, and financial data analysis. Sector Knowledge : Experience in More ❯
ICT Application Service & Support Analyst L3 Role Summary Provide 2nd line ICT technical support across the organisation, ensuring the stability, availability and improvement of Windows-based systems and related applications. Manage incidents, implement changes, and maintain ICT assets to deliver reliable, secure services. Key Responsibilities Deliver 2nd line support professionally and in line with SLAs, maintaining strong customer service More ❯
OT/IT Technical AnalystUtilitiesPredominantly remote: Occasional travel to site6 months+ In full: We're implementing a new system to be used on Operational sites that is being designed by a third party. We require someone with an Operational Technology (OT) Infrastructure and Network background to assist in knowledge sharing, query resolution and oversight of the design to ensure … it's success. In full:Role Purpose We are seeking a Technical Subject Matter Expert (SME) to lead the design and configuration of complex IT and OT infrastructure for a critical proof of concept and subsequent deployment. The SME will coordinate internal and external design resources, identify gaps early, and ensure technical integrity across all components. Key Responsibilities … Consolidate design inputs from multiple stakeholders and drive alignment. Identify missing technical details early and resolve issues promptly. Design and build: IT and OT networking infrastructure (Cisco switching, VLANs, IP addressing). Hosting environments with virtual machines and virtual routing and switching (VMware, KVM). Secure gateways (Waterfall, OPSWAT) and associated network configurations. Configure network time synchronization across physical More ❯