Social network you want to login/join with: Under minimal supervision, provide second-tier Information Technology (IT) support to end users and senior leadership, to restore service and/or identify and correct core problems. A successful IT Technician must have prior technical troubleshooting experience and a strong working knowledge of Windows/MAC and iOS operating … problems to resolve operating difficulties and recommend system modifications to reduce user problems. Support meeting rooms and video conferencing systems utilizing Microsoft Teams Rooms (MTR). Adhere to established IT policies, procedures, and standards, ensuring conformance with information systems, goals, and procedures. Deliver consistent core IT services … and a high-quality customer experience by meeting HDI and SLA targets. Ensure compliant and timely ticket queue management according to established processes. Ensure asset compliance using ITAM for PCs, tablets, and mobile phones, adhering to global processes. Provide training to end-users when indicated. Support and contribute to IT project initiatives throughout the year. Maintain thorough More ❯
casings, Devro and Van Hessen are leading product experts in their industry. The global life science company Bioiberica produces active ingredients for humans, animals, and plants, from starting material it receives from Van Hessen. We create the added layer of value with our products and services, improve the well-being of all by taking life science further and combine … our attention to detail with the extraordinary, because it all matters. About the role: As the ITAsset Specialist, you will oversee the full lifecycle of SARIA Food and Pharma’s IT assets, which include hardware, software and related licenses from acquisition to disposal. Being an effective collaborator and communicator in this role is key, as … you will work closely with IT Vendors and Procurement to acquire new IT hardware and software, whilst ensuring that our purchases are cost efficient and meet the needs of a growing business. Responsibilities: Ensuring that all IT assets are accurately inventoried, tagged, and tracked within assetmanagement systems Maintaining an up-to-date record of More ❯
casings, Devro and Van Hessen are leading product experts in their industry. The global life science company Bioiberica produces active ingredients for humans, animals, and plants, from starting material it receives from Van Hessen. We create the added layer of value with our products and services, improve the well-being of all by taking life science further and combine … our attention to detail with the extraordinary, because it all matters. About the role: As the ITAsset Specialist, you will oversee the full lifecycle of SARIA Food and Pharma’s IT assets, which include hardware, software and related licenses from acquisition to disposal. Being an effective collaborator and communicator in this role is key, as … you will work closely with IT Vendors and Procurement to acquire new IT hardware and software, whilst ensuring that our purchases are cost efficient and meet the needs of a growing business. Responsibilities: Ensuring that all IT assets are accurately inventoried, tagged, and tracked within assetmanagement systems Maintaining an up-to-date record of More ❯
Social network you want to login/join with: The UK’s Utility sector is ever evolving and expanding to meet increasing customer requirements. At Ipsum it’s our vision to be the leading customer service focused provider of specialist utility and infrastructure solutions, operating on both public and private networks. To support our continued growth we are looking … for an IT Service Desk Managerto join our team. We are looking for someone who is passionate, not just about the industry, but also about supporting our teams to indelivering essential services 24/7/365 that really make a difference to local people and communities. What we offer We are committed to supporting and developing our people … with calendar of regular social events Life assurancecover Long service awards Opportunities to volunteer and make a difference via local community projects and initiatives Your new role As the IT Service Desk Manager, you will play a pivotal role in orchestrating and elevating our IT support operations. You will be at the helm of a dedicated service desk More ❯
Join to apply for the 1st Line IT Support role at United Living Group Join to apply for the 1st Line IT Support role at United Living Group Get AI-powered advice on this job and more exclusive features. Overview Job Description The experienced IT 1st Line Support Analyst will join a small but dynamic IT team dedicated to providing exceptional support in a fast-paced business environment. The successful candidate will have prior experience in IT 1st Line support within a medium-enterprise sized business, demonstrating an ability to add value from the onset and will require the analyst to resolve the majority of incidents on a first-time fix basis. Key Responsibilities … Provide 1st line technical support to United Living Group users, resolving IT incidents and service requests efficiently. Manage and maintain Lenovo and Dell hardware including laptops, monitors, and related peripherals. Samsung and Apple mobile phones and tablets. Support incidents and training requests related to the Microsoft 365 Platform, including Teams, ensuring seamless communication and collaboration. Administer and troubleshoot Microsoft More ❯
ITAsset Manager (Hardware/HAM) - Newcastle/hybrid Skills/experience: Extensive experience in managing IT hardware assetmanagement processes and operational tasks. Proficient in utilising ServiceNow, with a strong focus on Hardware AssetManagement and related modules. Skilled in automating ITasset lifecycle processes using ServiceNow to enhance efficiency … and minimise manual efforts. In-depth knowledge of IT Service Management practices, including Configuration Management Database (CMDB) and its integration with the ITAssetManagement processes. Competent in monitoring and analysing trends in ITasset usage and expenditure. Proven ability to identify and implement cost-saving measures and asset optimisation strategies. … Experienced in managing billing and budgeting processes. Desirable: Certifications in ITAssetManagement or related fields. Excellent analytical and problem-solving skills. Familiarity with Agile and Scrum methodologies. Experience in developing and maturing IT documentation. Strong communication and interpersonal skills. Skills in managing and leading change initiatives within global IT functions. ITIL v3 or ITIL More ❯
sunderland, tyne and wear, north east england, united kingdom
Initialize
ITAsset Manager (Hardware/HAM) - Newcastle/hybrid Skills/experience: Extensive experience in managing IT hardware assetmanagement processes and operational tasks. Proficient in utilising ServiceNow, with a strong focus on Hardware AssetManagement and related modules. Skilled in automating ITasset lifecycle processes using ServiceNow to enhance efficiency … and minimise manual efforts. In-depth knowledge of IT Service Management practices, including Configuration Management Database (CMDB) and its integration with the ITAssetManagement processes. Competent in monitoring and analysing trends in ITasset usage and expenditure. Proven ability to identify and implement cost-saving measures and asset optimisation strategies. … Experienced in managing billing and budgeting processes. Desirable: Certifications in ITAssetManagement or related fields. Excellent analytical and problem-solving skills. Familiarity with Agile and Scrum methodologies. Experience in developing and maturing IT documentation. Strong communication and interpersonal skills. Skills in managing and leading change initiatives within global IT functions. ITIL v3 or ITIL More ❯
Job Title: Asset Life Cycle Manager GCL: C2 Introduction to role The Hardware Asset Manager is responsible for managing the lifecycle of hardware assets within the organization. This includes procurement, deployment, maintenance, and disposal of hardware assets to ensure optimal utilization and compliance with company policies and industry standards. Within AstraZeneca, the charter is to deliver ITassetmanagement services to our stakeholders for end-user PCs, servers, network devices, and other equipment. Our primary goal is to track hardware assets used by our organization with high accuracy and provide asset data reports to other business units within AstraZeneca. We achieve this goal through a unique combination of our people, processes, and tools. … Accountabilities Asset Inventory Management: Maintain an accurate inventory of all hardware assets, including computers, servers, networking equipment, and peripherals. Deployment: Oversee the deployment and installation of hardware assets, ensuring they are configured correctly and meet user needs. Continuously monitor ITAssetManagement across the enterprise and drive/enable compliance by following the processes/ More ❯
We are currently looking for an experienced 1st Line Support Analyst who will join a small but dynamic IT team dedicated to providing exceptional support in a fast-paced business environment. The successful candidate will have prior experience in IT 1st Line support within a medium-enterprise sized business, demonstrating an ability to add value from the onset … communication and collaboration. Administer and troubleshoot Microsoft Teams and Logitech Video Conferencing platforms to facilitate virtual meetings. Document and track all incidents and service requests using the company's IT service management system Collaborate with the IT team to escalate more complex issues and ensure swift resolution. Provide excellent customer service, ensuring users are kept informed of … the status and progress of their requests. Implement and adhere to IT policies, procedures, and best practices to maintain a secure and efficient IT environment. Conduct regular system and hardware audits to ensure compliance with company standards. Assist in the onboarding and training of new employees on IT systems and software. Ensure that we maintain an inventory More ❯
in the marketplace. Our people are our most important asset. We ensure commitment is recognised and rewarded through personal development programmes and excellent benefits packages. Working within our busy IT Department, we have created a new exciting opportunity for an IT Technician who already has gained some all-round experience of providing IT support to all its … users. As a key member of the team, you will support the smooth operation of our IT and communications software and systems, providing reactive and proactive assistance in good time to ensure that services are not disrupted for longer than is necessary. This would ideally suit an individual who has gained previous IT experience but is looking to … opportunity to continually showcase your skillset, knowledge and service in turn providing great reward and job satisfaction. Main Duties: Triage initial support requests and direct/action accordingly Provide IT support from basic user administration through to project tasks Respond to user requests and assist via telephone, electronically or in person Escalate calls to and liaise with third party More ❯
Join to apply for the IT Technician role at King Lifting 1 day ago Be among the first 25 applicants Join to apply for the IT Technician role at King Lifting Get AI-powered advice on this job and more exclusive features. Full time King Lifting provides safe, expert crane hire, bespoke contract lifting and plant machinery movement … in the marketplace. Our people are our most important asset. We ensure commitment is recognised and rewarded through personal development programmes and excellent benefits packages. Working within our busy IT Department, we have created a new exciting opportunity for an IT Technician who already has gained some all-round experience of providing IT support to all its … users. As a key member of the team, you will support the smooth operation of our IT and communications software and systems, providing reactive and proactive assistance in good time to ensure that services are not disrupted for longer than is necessary. This would ideally suit an individual who has gained previous IT experience but looking to gain More ❯
Overview Are you looking to start your career in IT? Or maybe you have some experience of first-line IT supportand are looking for a new opportunity with a great employer? We are looking for a first line IT Support Engineer to be part of our team as we undertake a significant transformation to modernize our IT … play a pivotal part of our service delivery offering, being a first point of contact for our end users and therefore being the face and first impression of the IT service desk experience. apetito business operates 24/7 providing a vital service to our customers. IT is central to the success of the business and the IT … is the UK's largest ready meal supplier cooking and delivering over 330 different delicious frozen ready meals across the UK. Responsibilities Receive, log and provide triage for incoming IT support requests through various methods including, telephone, tickets, email and in person. Provide excellent communication and customer service to end users, includingproactively updating customers on progress of their ITMore ❯
successful closing of the transaction with Spirit, after obtaining relevant regulatory approvals Job Summary: The Service Delivery Manager (SDM) for Network Operations leads the delivery of end-to-end IT services to internal customers, ensuring alignment with business objectives and effective service management practices. This role requires strategic planning, strong leadership skills, and a deep understanding of ITIL … for the site meet or exceed commitments on internal and external Service Level Agreements. Manage and lead outsourced teams to deliver, maintain, and support all Airbus Sites within the IT activity perimeter, ensuring reliable service for Airbus employees. Guarantee quality gates for the maturity at entry into service of Network services. Interface with sensitive and non-sensitive Businesses on … Network topics. Coordinate with Site Management on Network topics. Collaborate with Site Security on Network topics. Be the focal point for Network topics and the ambassador of the connectivity PSL on site. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. Previous experience in IT service management, preferably in a large enterprise environment. Knowledge More ❯
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly … and Technical Consultants) in timely, high quality delivery work for ServiceNow customers. This work can consist of consultation, advisory guidance, and implementation work relating to the ServiceNow Technology Workflows (IT Service Management, IT Operations Management, Strategic Portfolio Management, ITAssetManagement, DevOps, Security Operations, Integrated Risk Management) products and processes. What … our partner ecosystem. Support services sales teams in sales pursuits, to ensure the accurate solution and scope are being proposed Partner with internal teams to support training, enablement, product management, and best practices organizations. Promote continuous improvement practices for delivery/engagement materials Manage and prioritize multiple and complex initiatives successfully Key Performance Measurements may include but are not More ❯
ideal candidate will have a proven track record of project delivery within IT at a global financial institution, with preferred experience in ITAssetManagement (ITAM) Inventory Data Quality (DQ). They must thrive in a fast-paced, complex corporate environment, translating ambiguity into structured and actionable insights. • Lead and coordinate IT Risk Management … execution. • Act as a liaison between IT, risk teams, and business units to streamline processes and optimize risk management. • Support internal audits, risk assessments, and compliance initiatives. • Drive ITAM Inventory Data Quality (DQ) initiatives to ensure accuracy, completeness, and reliability of assetmanagement records. Your Profile: • Bachelor's degree or equivalent experience. • 7-10 years of relevant … experience in IT Risk Management, ITAM (preferred), or related fields within a global financial institution. • Strong project delivery and execution capabilities. • Excellent verbal and written communication skills for stakeholder engagement at all levels. • High proficiency in Microsoft Office Suite, particularly PowerPoint and Excel. • Familiarity with risk and regulatory frameworks, including industry best practices. • Strong analytical and problem-solving More ❯
South East London, England, United Kingdom Hybrid / WFH Options
Tata Consultancy Services
full time Are you looking for an exciting opportunity as an ServiceNow Sales & Solution Lead? We have an exciting role for you - ServiceNow Sales & Solution Lead Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful … difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. Build strong relationships with a diverse range of stakeholders. Gain access to endless learning opportunities. Work closely … in multiple ServiceNow implementations, migrations & upgrades and Strong understanding of IT service management processes and frameworks Strong technical & hands on experience in multiple ServiceNow product suites - ITSM, ITAM, ITOM, Now Assist, etc & other related applications & 3rd party software integrations with ServiceNow. Experience with CMDB design, architecture, and implementations, MID Server management, Discovery, Service Mapping, ATF. Experience in More ❯
london, south east england, united kingdom Hybrid / WFH Options
Tata Consultancy Services
full time Are you looking for an exciting opportunity as an ServiceNow Sales & Solution Lead? We have an exciting role for you - ServiceNow Sales & Solution Lead Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful … difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. Build strong relationships with a diverse range of stakeholders. Gain access to endless learning opportunities. Work closely … in multiple ServiceNow implementations, migrations & upgrades and Strong understanding of IT service management processes and frameworks Strong technical & hands on experience in multiple ServiceNow product suites - ITSM, ITAM, ITOM, Now Assist, etc & other related applications & 3rd party software integrations with ServiceNow. Experience with CMDB design, architecture, and implementations, MID Server management, Discovery, Service Mapping, ATF. Experience in More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Tata Consultancy Services
full time Are you looking for an exciting opportunity as an ServiceNow Sales & Solution Lead? We have an exciting role for you - ServiceNow Sales & Solution Lead Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful … difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. Build strong relationships with a diverse range of stakeholders. Gain access to endless learning opportunities. Work closely … in multiple ServiceNow implementations, migrations & upgrades and Strong understanding of IT service management processes and frameworks Strong technical & hands on experience in multiple ServiceNow product suites - ITSM, ITAM, ITOM, Now Assist, etc & other related applications & 3rd party software integrations with ServiceNow. Experience with CMDB design, architecture, and implementations, MID Server management, Discovery, Service Mapping, ATF. Experience in More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Tata Consultancy Services
full time Are you looking for an exciting opportunity as an ServiceNow Sales & Solution Lead? We have an exciting role for you - ServiceNow Sales & Solution Lead Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful … difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. Build strong relationships with a diverse range of stakeholders. Gain access to endless learning opportunities. Work closely … in multiple ServiceNow implementations, migrations & upgrades and Strong understanding of IT service management processes and frameworks Strong technical & hands on experience in multiple ServiceNow product suites - ITSM, ITAM, ITOM, Now Assist, etc & other related applications & 3rd party software integrations with ServiceNow. Experience with CMDB design, architecture, and implementations, MID Server management, Discovery, Service Mapping, ATF. Experience in More ❯
Welwyn Garden City, England, United Kingdom Hybrid / WFH Options
Tesco Technology
transformation based on data within your teams and liaise with peers in delivering consistent service. You manage larger teams, supervise managers and maintain a good balance of technical and management expertise. You support, enable and drive the performance of managers in delivery of their targets and excellent customer service. You will be responsible for • Deliver service as per agreed … issues • Ensure that daily, weekly, and monthly statistics, status reports, and other reporting requests are maintained and available as requested You will need • ITIL or Lean Six Sigma certification • ITAssetmanagement and IT Assets Life Cycle • ZenDesk, Chatbot, Cisco TP, Microsoft MTR, Condeco, Cloud, ITSM tools • People Management • Leadership Skills • Excellent communication skills • Excellent … Presentation skills • Analytically strong Whats in it for you? We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Hereto find out more! Annual bonus scheme of up to 20% of base salary Holiday starting at 25 days plus a More ❯
Lead IT Configuration Manager - Job Title: Lead IT Configuration Manager Location: Preston/Frimley.We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Circa £75,000 dependent on skills and experience What you'll be doing: Leading and providing oversights of all practices around the … management of BAE's IT assets, to ensure that usage of them is, insofar as possible, risk-free and cost-effective. Overseeing the complete lifecycle management of all IT assets (hardware, software, cloud services, etc.), from procurement to disposal Performing daily and long-term operational and strategic management of hardware and software assets and configuration … of all IT assets and configuration items (CIs) throughout their lifecycle, contributing to improved service delivery, risk mitigation, and cost efficiency. The incumbent will lead a team of ITAM and SCM professionals, driving continuous improvement and aligning these disciplines with business objectives and industry best practices. Why BAE Systems? This is a place where you'll be able to More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
John Goddard Associates
IT Business Analyst (Glasgow) 12 Month Contract PAYE - £528 - £572/day Glasgow: 3 days in office (hybrid working) A global leading finance organisation is seeking an IT Business Analyst to transform their ITAssetManagement process and to help architect and design innovative solutions. Candidates should have: Experience as a business analyst within finance … Experience driving process design for hardware assetmanagement transformation Strong ITSM/ESM process design experience Proven ServiceNow expertise Excellent stakeholder communication Microsoft Office proficient Agile methodology understanding Ability to work in fast-paced, dynamic environments McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds. #J-18808-Ljbffr More ❯
Apply now for the position of IT Support Apprentice Level 3 Technician Apprenticeship. This is 13 months of practical training plus 3 months of end … point assessment, and you will have the opportunity to gain valuable experience in one of the world's leading healthcare companies. Role AssetManagement – Ensure that the ITAM database is kept up to date, ensuring that the asset lifecycle and disposal is followed Diagnose and resolve hardware and software-related issues in a timely manner, escalating more … complex issues to higher-level support teams as needed Assist with user account management tasks such as password resets, access provisioning, and account setup/deactivation Educate users on basic IT concepts and best practices to enhance their productivity and security awareness Proactively monitor, assess, and report on all tickets against defined Incident and Request Management KPIs More ❯
What do you want to search? Keyword Apprenticeship Type Location IT Support Apprentice Level 3 Technician … Apply From: 15/06/2025 Learning Provider Delivered by ABINGDON AND WITNEY COLLEGE Employer Siemens Healthineers Magnet Technology Vacancy Description AssetManagement – Ensure that the ITAM database is kept up to date, ensuring that the asset lifecycle and disposal is followed Diagnose and resolve hardware and software-related issues in a timely manner, escalating more … complex issues to higher-level support teams as needed Assist with user account management tasks such as password resets, access provisioning, and account setup/deactivation Educate users on basic IT concepts and best practices to enhance their productivity and security awareness Proactively monitor, assess, and report on all tickets against defined Incident and Request Management KPIs More ❯
Harlow, England, United Kingdom Hybrid / WFH Options
Raytheon Technologies
installation Audio Visual/Meeting/Conference support Enhancing the Service Desk, developing knowledgebase articles, and fostering a "shift-left" mindset Desktop imaging and deployment Incident, Problem, and Change Management Delivery of Service Requests ITAssetManagement 1st/2nd Line Application and Infrastructure support Deskside support and assisting the Service Desk as needed Provide excellent … diplomacy Excellent verbal and written communication skills Conflict resolution and problem-solving to achieve win/win outcomes Focus on business value rather than just solutions Technical aptitude, requirements management, risk assessment Travel within the UK and work with minimal supervision Existing Security Clearance (SC) or ability to obtain it Full Driving License ITIL Foundation and relevant technical … qualifications Experience with enterprise technologies (Active Directory, SCOM, SCEP, SCCM, Citrix, CompTIA) Practical experience in IT operations, project delivery, troubleshooting across user devices, servers, and networks Knowledge of health and safety risk assessments, method statements, and safe working practices Benefits: 25 days holiday (increasing to 27) plus public holidays Contributory Pension Scheme (up to 10.5% company contribution) Discretionary Bonus More ❯