IT Change and Release Manager (Hospitality Retail Client's IT and EPOS systems)
London, South East, England, United Kingdom
Operations Resources
IT Change and Release Manager Hybrid Home - London (client HQ) Monday - Friday Salary negotiable on experience (in the region of £40-50K) Purpose of Role The Change and Release Manager is responsible for overseeing and managing changes to customer core business IT infrastructure, hardware, enterprise software applications, and POS systems, including Zonal and … Oracle. The role ensures that changes are assessed, tested, approved, and implemented in a controlled manner, minimising disruption to business operations. Key Responsibilities: Change Management: Act as the process owner for change management, ensuring adherence to ITIL best practices. Lead the assessment, analysis, development, documentation, and implementation of changes based on requests for change. Chair the Change Advisory Board (CAB) and ensure all changes are properly impact-assessed and authorized. Develop and maintain a structured change control process, ensuring consistency across IT services. Release Management: Plan and schedule releases, ensuring alignment with business objectives and IT service continuity. Oversee the development and implementation of release packages, including risk assessment and rollback procedures. Liaise More ❯
Employment Type: Full-Time
Salary: Salary negotiable
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