1 of 1 IT Engineer Jobs in Biggleswade

IT Support Engineer Location: Bedfordshire, UK (Onsite 5 days per week) Salary: £35k - £40k Role Profile We are seeking a highly motivated and customer-oriented 1st Line IT Support Engineer to join our growing IT team. In this role, you will be the first point … of contact for our employees, providing prompt and effective technical support for a range of IT issues. You will work closely with the IT Support Team Leader to ensure smooth and efficient operations within the IT department. Responsibilities Provide first-line technical support to employees via phone … ticketing system. Escalate complex issues to higher-level support personnel when necessary. Maintain accurate records of all support activities. Proactively identify and resolve recurring IT issues. Assist with the deployment and maintenance of IT equipment . ECS Recruitment Group Ltd is acting as an Employment Agency in relation More ❯