5 of 5 IT Manager Jobs in Newcastle upon Tyne

Service Delivery Manager Location: Hybrid at Newcastle (3 days/week) Employment Type Full-Time Role Overview We are seeking an experienced and proactive Service Manager to oversee the performance, stability, and continuous improvement of business-critical applications and services within the Service Group. The successful candidate will … resolution, managing service performance against agreed SLAs, and acting as a key liaison between technical support teams, delivery teams, and client stakeholders. The Service Manager will play a pivotal role in maintaining operational excellence, leading major incident management activities, driving service improvements, and ensuring a seamless transition ...

## IT Service Improvement ManagerApplylocations: Cobalt Business Park, Newcastle Upon Tynetime type: Full timeposted on: Posted 5 Days Agotime left to apply: End Date: August 16, 2026 (9 days left to apply)job requisition id: JR890**Job Posting Title**IT Service Improvement Manager**Salary Band**Competitive … Description****About the Role**We are looking for an experienced and forward-thinking IT Service Improvement Manager to lead the evolution of our IT service management capabilities, driving continuous improvement, automation and operational excellence across Technology Services.This is a key leadership role responsible for improving ...

Account Manager - Managed Service Provider (MSP) Newcastle | Hybrid Working | £35,000-£45,000 DOE + £25k-£30k OTE (uncapped, Year 1) and rising annually About the Role We're an established Newcastle-based MSP looking for an experienced Account Manager to grow and manage a portfolio of existing … contact Identify upsell and cross-sell opportunities across our managed services, cloud, security, and infrastructure offerings Build long-term, trusted relationships with client stakeholders (IT Managers, Ops Directors, business owners) Conduct regular account reviews, renewals, and contract negotiations Work closely with technical and delivery teams to ensure client satisfaction ...

Balfour Beatty plc is seeking a Portfolio Manager to lead the IT project portfolio delivery from either Glasgow or Newcastle. The role focuses on aligning IT projects with strategic objectives, optimising delivery, and ensuring effective use of resources while engaging senior stakeholders to support portfolio outcomes. … role requires strong leadership, governance, and risk management across multiple concurrent IT initiatives, with a focus on delivering value and maintaining compliance across #J-18808-Ljbffr ...

Account Manager - Managed Service Provider (MSP) Newcastle Hybrid Working £35,000-£45,000 DOE + £25k-£30k OTE (uncapped, Year 1) and rising annually About the Role We're an established Newcastle-based MSP looking for an experienced Account Manager to grow and manage a portfolio of existing ...