8 of 8 IT Services Manager Jobs in the West Midlands

that make a difference. We are looking for an IT Service Delivery Manager to be part of the Intelligent Customer function for IT Services provided to Morgan Sindall Construction from Morgan Sindall Group IT and 3rd Parties. About Morgan Sindall Morgan Sindall Construction is an Investors in People Platinum employer providing … national construction services to private and public sector customers across a range of markets. Together, we create great results for our customers, partners and people. We are one of the UKS most successful Tier 1 contractors. As a progressive and ambitious company, our employees benefit from a safe and rewarding working environment. About the role The successful candidate will … support the Service Delivery Lead in: - Agreeing targets for service levels and assessing, monitoring , and managing the delivery of services against the targets. - Managing the full life cycle of assets from acquisition, operation, maintenance to disposal. - Supporting the effective use and control of financial resources. - Aligning the organisations supplier performance objectives and activities with sourcing strategies and plans, balancing More ❯

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. IT Workplace Services Manager • Newly created role, an opportunity to lead the roadmap of all end user services • Play a pivotal role in integrating technology and workplace services to enhance the employee experience … and 20% in Stratford-upon-Avon - we're open to discussing what this might look like for you. About the role Are you passionate about integrating technology and workplace services to enhance the employee experience? As a Workplace Services Manager, you will play a pivotal role in ensuring seamless technology integration and exceptional service delivery. This … the future of workplace technology at NFU Mutual. At the heart of this role is a unique chance to take ownership of a wide spectrum of IT services-from end-user devices and corporate printing solutions to Microsoft 365 applications-ensuring seamless service delivery and an exceptional digital experience across the business. You will be pivotal to More ❯

a crucial role in our mission, supported by our multicultural, customer-centric global team, with opportunities for professional development. National Grid is hiring a Senior IT Service Manager as part of our Engineering Function. This position can be located in Warwick or London - We offer hybrid/flexible working opportunities. Job Purpose As a Senior IT Service Manager, you will be responsible for our global Public Cloud Platform Service & Operations, that provide advanced technical support to internal customers and contributing to the delivery of scalable tools that enhance operational efficiency. This role utilizes a combination of business and technical expertise to develop an operations strategy and drive continuous improvements based on user … Science, Information Technology, or related field AND 7+ years technical experience in software engineering, network engineering, service engineering, or systems engineering. Proven experience as an IT Service Manager or similar role in a software development setting. Understanding of software development life cycle (SDLC) and agile methodologies. Expertise in cloud technologies like Azure. Ability to develop and More ❯

IT Services Manager Evesham – Hybrid working – Evesham office 3 days a week Our client is a market leading medium sized company, with global offices, and is significantly investing in its technology to improve efficiency, productivity, and competitive edge. This will lead to a step change in IT service delivery and performance which you … will lead as IT Services Manager. Reporting to the CIO, as IT Services Manager, you’ll review and implement new IT Service Delivery standards to maximize the value of the IT investment. This is across the Service Desk, Infrastructure, Desktops and application support services first in the … embedded culture of continuous improvement Own the ITSM tool and the decision to retain the current one or select a new one Improve prioritization and enable self-service Lead IT procurement (networks, infrastructure, desktop, devices, desktop applications) ensuring cost-effective sourcing of IT assets and services Set up a vendor framework to measure vendor management More ❯

is a brand new role offering a unique opportunity to shape the management and integration of critical business systems across our client's infrastructure. As a Business Applications Manager, you will oversee the performance, resilience, and development of key systems, working closely with vendors, internal IT teams, and senior business stakeholders. You will hold a highly … dynamic environments. Excellent communication skills for engaging with C-Level and non-technical stakeholders. Knowledge of change management and training best practices. Proactive, resilient, capable of navigating complex IT architectures and legacy systems. Comfortable working in a 24/7 distribution environment, including out-of-hours rotations. Confident, collaborative, with a focus on customer outcomes and accountability. Bachelor … embodying these values, ready to make an immediate and lasting impact. Why Join? Shape a new leadership role with CIO exposure and SLT membership. Clear pathway to senior IT leadership. Hybrid working model with flexibility. 25 days annual leave plus bank holidays, with buy/sell options. 15% bonus scheme. Private medical insurance and enhanced family leave policies. More ❯

and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ideas and … scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As a Senior IT Service Manager working on Health and Disability, you'll play a pivotal role in shaping the end-to-end delivery, support, and user experience of key digital products and services. … a unique opportunity to be at the heart of meaningful change. You'll lead the resolution of complex service issues, build strong relationships with commercial suppliers, and ensure our services meet both user needs and business priorities. Your expertise will guide decisions on product design, service delivery, and policy queries. What skills, knowledge and experience will you need? ITIL More ❯

provided by Vivo Talent Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Head of IT/Infrastructure/Networking/Security/IT Strategy/Permanent/Walsall/Hybrid/£65,000 - £70,000pa + bonus Are you a dynamic IT leader looking to make a change in your career and take ownership of a driven technology team? We’re looking for a Head of IT to join our clients team and to ensure seamless operations, service excellence, and security across their IT landscape. This is a hands-on leadership role where you’ll drive … the strategic roadmap of the team to ensure efficiency across all IT services. It is a fantastic opportunity for someone looking to move into a new business and own the direction that IT goes to ensure continuous improvement and resilience as the business grows. What You’ll Do: Own and optimise IT More ❯

Digital Channels Service Management Team supports various services including, but not limited to Inbound and Outbound mail, electronic document management, and SMS messaging. As IT Service Manager, you are responsible for the implementation and improvement of service management. DWP is the UK's largest government department. We help people into work and make payments worth … document management, and SMS messaging. Experience in reporting service performance to key stakeholders. Experience of communicating with different stakeholders and the ability to show the status and performance of services in various formats, including experience of working with suppliers and internal product teams. You and your role Working as part of a team, you will undertake a range of … service management activities, including: Monitoring costs across multiple service lines ensuring Products and Services issues, IT debt correction. Responding to queries addressing all aspects of the Products and Services, including reference to and the application of policies and processes. Production of key management reports on adherence to Service Level Agreements (SLAs) and Operational Level Agreements (OLAs More ❯