11 of 11 IT Services Manager Jobs in the West Midlands

what's already there.This one doesn't.We're looking for an experienced MSP Service Delivery Manager to take ownership of our Managed Services operation, strengthen how we deliver support, develop our people and build a more proactive, customer-focused service that scales with our growth.You'll have … genuine authority to improve service delivery, develop people, refine operational processes and work directly alongside our CTO to shape the future of our Managed Services business.If you've ever wanted the opportunity to build and improve an MSP rather than simply maintain one, we'd love to hear from ...

already there. This one doesn't. We're looking for an experienced MSP Service Delivery Manager to take ownership of our Managed Services operation, strengthen how we deliver support, develop our people and build a more proactive, customer-focused service that scales with our growth. … genuine authority to improve service delivery, develop people, refine operational processes and work directly alongside our CTO to shape the future of our Managed Services business. If you've ever wanted the opportunity to build and improve an MSP rather than simply maintain one, we'd love to hear ...

Account Manager – IT/Managed Services Warwickshire (Hybrid 1-2 days in the office, 3-4 from home/meeting customers) £40,000 - £45,000 Basic + Uncapped Commission + Benefits Looking for an Account Management role where you can genuinely grow existing clients, uncover … Manager to manage and develop a portfolio of existing clients while identifying new business opportunities across the IT and Managed Services market. This is an ideal opportunity for someone with experience selling IT Managed Services, Cybersecurity, Cloud, Telecoms, Hardware or Infrastructure solutions ...

requires you to pass Security Check clearance. For further information, please see 'Selection process details'. Are you an experienced IT Service Manager who wants to be responsible for service delivery, improvement and support for DWPs strategic MI platform? Would you like to contribute to shaping … help support our mission to deliver exceptional MI products and services that work for all users. Job description The IT Service Manager will be responsible for: Ensuring value and quality is achieved for the end-to-end technology solution support service and/or user ...

love you to join us. What skills, knowledge and experience will you need? Experience supporting and maintaining IT products and services, including ServiceNow, user access, incident management and Power BI. Knowledge of ITIL and service management practices, including incident, problem, change and release management. Experience working collaboratively … delivery activities. Maintaining high service standards and ensuring service level targets are consistently achieved. You and your role As an IT Service Manager, you'll play a key role in supporting and enhancing DWP's strategic Management Information (MI) platform. Used by thousands of colleagues across ...

area as a long-term career with prospects and development opportunities for all roles.Job descriptionThe TeamOur role sits within Enterprise Live Services (ELS), Enterprise Service Lifecycle Management (ESLM) which forms part of the Chief Digital & Information Office (CDIO).ELS undertakes assurance and governance of IT services … proven track record of establishing and maintaining strong relationships with stakeholders and able to develop a good understanding of the CDIO & Enterprise Live Services processes and accountabilities.Essential Criteria Experience managing and governing Service Catalogue data.Experience of IT Service Management processes.Experience and operational knowledge of using ServiceNow.Strong stakeholder ...

fieldHolidayHoliday:Not SpecifiedClosing DateClosing Date:07 Sep 2026Advertising Salary:Salary Details:68,000 - 93,500SummaryReporting into the Head of IT Shared Support Services, the Senior Manager – Major Incident Management is accountable for leading, shaping and continuously improving the Group’s Major Incident Management capability across … self-motivate to succeed in this challenging role.For this role you’ll need to have:Significant experience in Major Incident Management leadership, within financial services and Banking Experience in managing a wide variety of internal and external stakeholders and leading and influencing across multi-supplier and cloud-based environmentsStrong ...

with the Managing Director and Technical Team, you'll become a trusted adviser to your customers, helping them maximise the value of our managed services while uncovering opportunities to expand and strengthen our partnerships. You'll enjoy genuine autonomy, influence our commercial strategy and play a key role … helping businesses succeed. You'll also bring: • Previous experience within Account Management, Business Development or Consultative B2B Sales. • Experience within IT Managed Services, Technology or Professional Services would be highly advantageous. • A proven track record of growing existing accounts while generating new business opportunities. • Strong negotiation ...

assets and continuous improvement within the wider Business Analysis community.We believe it is not a necessity to already have experience in professional services and believe that the more diverse industry experience you bring to the team, the better.Specific responsibilities include:Business and Solution AnalysisInvestigate business problems … your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us. Central business servicesWe deliver world-class business support services for our people, our clients and our firm. From HR services, technology and digital support and pensions to facilities management, and more - together ...

continuously evolving with Digital, AI adoption and integrated Data at the heart of enabling what we do. This role is aligned to our IT function and focused on supporting the People Technologies in use across our Firm. You’ll work collaboratively with our colleagues in HR to deliver … Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.Enterprise Business SolutionsWe deliver world-class business support services for our people, our clients and our firm. From HR services, technology and digital support and pensions to facilities management, and more - together ...

DWP. Digital with Purpose. Join DWP Digital and help support a strategic Management Information platform that enables thousands of colleagues across the organisation to make informed, data-driven decisions every day. Our DWP Digital teams ...