IT Services Manager Job Trends in the West Midlands

IT Service Manager
England > West Midlands

The median IT Service Manager salary in the West Midlands is £50,000 per year, according to job vacancies posted during the 6 months leading to 30 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
30 Dec 2025
Same period 2024 Same period 2023
Rank 162 190 163
Rank change year-on-year +28 -27 +116
Permanent jobs requiring an IT Services Manager 16 12 15
As % of all permanent jobs in the West Midlands 0.31% 0.28% 0.45%
As % of the Job Titles category 0.34% 0.30% 0.48%
Number of salaries quoted 11 8 13
10th Percentile £30,000 - £38,856
25th Percentile £43,750 £35,000 £41,250
Median annual salary (50th Percentile) £50,000 £38,500 £57,500
Median % change year-on-year +29.87% -33.04% +9.52%
75th Percentile £58,880 £39,313 £72,500
90th Percentile £72,500 £46,400 £80,500
England median annual salary £48,998 £55,000 £57,500
% change year-on-year -10.91% -4.35% -5.35%

All Permanent IT Job Roles
West Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the West Midlands with a recognized job title 4,688 4,058 3,144
% of permanent jobs with a recognized job title 89.47% 93.35% 93.66%
Number of salaries quoted 2,691 1,965 2,667
10th Percentile £28,928 £31,250 £26,500
25th Percentile £36,250 £40,000 £35,000
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% -4.76%
75th Percentile £67,500 £67,500 £62,550
90th Percentile £82,500 £80,000 £76,100
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -1.64%

IT Services Manager
Job Vacancy Trend in the West Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'IT Services Manager' in the job title relative to all permanent IT jobs advertised in the West Midlands.

IT Services Manager job vacancy trend in the West Midlands

IT Services Manager
Salary Trend in the West Midlands

Salary distribution trend for IT Services Manager job vacancies in the West Midlands.

Salary distribution trend for IT Services Manager job vacancies in the West Midlands

IT Services Manager
Salary Histogram in the West Midlands

Salary distribution for jobs citing IT Services Manager in the West Midlands over the 6 months to 30 December 2025.

Salary histogram for IT Services Manager in the West Midlands

IT Services Manager
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Services Manager within the West Midlands region over the 6 months to 30 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Birmingham +36 14 £52,000 - 3
Staffordshire -15 2 £30,000 -22.08%
IT Services Manager
England

IT Services Manager Skill Set
Top 30 Co-Occurring Skills & Capabilities in the West Midlands

For the 6 months to 30 December 2025, IT Services Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the West Midlands region featuring IT Services Manager in the job title.

1 11 (68.75%) ITIL
2 10 (62.50%) Service Management
3 8 (50.00%) Service Delivery
4 6 (37.50%) ITIL Certification
5 5 (31.25%) Continuous Improvement
5 5 (31.25%) ITSM
5 5 (31.25%) ServiceNow
5 5 (31.25%) Stakeholder Management
6 4 (25.00%) BMC
6 4 (25.00%) Change Management
6 4 (25.00%) Release Management
6 4 (25.00%) Remedy
6 4 (25.00%) Remedy ITSM
6 4 (25.00%) Risk Management
6 4 (25.00%) Service Design
7 3 (18.75%) Asset Management
7 3 (18.75%) Business Analysis
7 3 (18.75%) User Experience
8 2 (12.50%) Change Advisory Board
8 2 (12.50%) Performance Metrics
8 2 (12.50%) Portfolio Management
8 2 (12.50%) Problem Management
8 2 (12.50%) Process Improvement
8 2 (12.50%) Stakeholder Engagement
9 1 (6.25%) Agile
9 1 (6.25%) Analytics
9 1 (6.25%) Azure
9 1 (6.25%) CBAP
9 1 (6.25%) Change Control
9 1 (6.25%) Citrix

IT Services Manager Skill Set
Co-Occurring Skills & Capabilities in the West Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Business Applications
1 4 (25.00%) Remedy ITSM
Cloud Services
1 1 (6.25%) Azure
General
1 8 (50.00%) Social Skills
2 3 (18.75%) Public Sector
3 1 (6.25%) Inclusion and Diversity
3 1 (6.25%) Law
3 1 (6.25%) Legal
3 1 (6.25%) Social Housing
Libraries, Frameworks & Software Standards
1 1 (6.25%) EDI
1 1 (6.25%) Software Packaging
Miscellaneous
1 1 (6.25%) Housing Association
Operating Systems
1 1 (6.25%) Windows
Processes & Methodologies
1 11 (68.75%) ITIL
2 10 (62.50%) Service Management
3 8 (50.00%) Service Delivery
4 5 (31.25%) Continuous Improvement
4 5 (31.25%) ITSM
4 5 (31.25%) Stakeholder Management
5 4 (25.00%) Change Management
5 4 (25.00%) Release Management
5 4 (25.00%) Risk Management
5 4 (25.00%) Service Design
6 3 (18.75%) Asset Management
6 3 (18.75%) Business Analysis
6 3 (18.75%) User Experience
7 2 (12.50%) Change Advisory Board
7 2 (12.50%) Performance Metrics
7 2 (12.50%) Portfolio Management
7 2 (12.50%) Problem Management
7 2 (12.50%) Process Improvement
7 2 (12.50%) Stakeholder Engagement
8 1 (6.25%) Validation
Qualifications
1 6 (37.50%) ITIL Certification
2 1 (6.25%) CBAP
Quality Assurance & Compliance
1 1 (6.25%) COBIT
System Software
1 1 (6.25%) Virtual Desktop
Systems Management
1 1 (6.25%) Microsoft Intune
1 1 (6.25%) SCCM
Vendors
1 5 (31.25%) ServiceNow
2 4 (25.00%) BMC
2 4 (25.00%) Remedy
3 1 (6.25%) Citrix
3 1 (6.25%) Microsoft