IT Services Manager Jobs in the West Midlands

IT Service Manager
England > West Midlands

The median IT Service Manager salary in the West Midlands is £47,500 per year, according to job vacancies posted during the 6 months leading to 26 August 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
26 Aug 2025
Same period 2024 Same period 2023
Rank 163 211 198
Rank change year-on-year +48 -13 +103
DemandTrendPermanent jobs requiring an IT Services Manager 9 21 16
As % of all permanent jobs advertised in the West Midlands 0.26% 0.32% 0.36%
As % of the Job Titles category 0.29% 0.34% 0.40%
Number of salaries quoted 7 14 14
10th Percentile £30,000 £35,000 £38,519
25th Percentile £35,000 £37,750 £39,455
Median annual salary (50th Percentile) £47,500 £39,500 £46,952
Median % change year-on-year +20.25% -15.87% -10.57%
75th Percentile £58,880 £63,906 £69,063
90th Percentile £64,406 £64,375 £79,500
England median annual salary £55,000 £55,000 £56,000
% change year-on-year - -1.79% -6.67%

All DemandTrendPermanent IT Job Vacancies
West Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

DemandTrendPermanent vacancies in the West Midlands with a recognized job title 3,113 6,208 3,973
% of permanent jobs with a recognized job title 89.79% 94.91% 90.32%
Number of salaries quoted 2,074 3,978 2,986
10th Percentile £27,750 £28,119 £27,750
25th Percentile £32,656 £36,000 £37,500
Median annual salary (50th Percentile) £50,000 £50,000 £52,500
Median % change year-on-year - -4.76% +5.00%
75th Percentile £66,250 £65,000 £65,000
90th Percentile £80,000 £80,000 £77,500
England median annual salary £55,000 £55,000 £60,000
% change year-on-year - -8.33% -

IT Services Manager
Job Vacancy Trend in the West Midlands

Job postings that featured IT Services Manager in the job title as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for IT Services Manager in the West Midlands

IT Services Manager
Salary Trend in the West Midlands

Salary distribution trend for IT Services Manager job vacancies in the West Midlands.

Salary distribution trend for IT Services Manager job vacancies in the West Midlands

IT Services Manager
Salary Histogram in the West Midlands

Salary distribution for jobs citing IT Services Manager in the West Midlands over the 6 months to 26 August 2025.

Salary histogram for IT Services Manager in the West Midlands

IT Services Manager
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Services Manager within the West Midlands region over the 6 months to 26 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
DemandTrendPermanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Birmingham +31 6 £57,468 -7.68% 1
Staffordshire -2 2 £30,000 -22.08%
Solihull - 1 £47,500 -
IT Services Manager
England

IT Services Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in the West Midlands

For the 6 months to 26 August 2025, IT Services Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Midlands region featuring IT Services Manager in the job title.

1 7 (77.78%) Service Delivery
2 5 (55.56%) Service Management
3 4 (44.44%) Social Skills
3 4 (44.44%) Stakeholder Management
4 3 (33.33%) Stakeholder Engagement
4 3 (33.33%) Change Management
4 3 (33.33%) ITIL Certification
4 3 (33.33%) ITIL
5 2 (22.22%) ERP
5 2 (22.22%) ITSM
5 2 (22.22%) Management Information System
5 2 (22.22%) Infor
5 2 (22.22%) Continuous Improvement
5 2 (22.22%) Root Cause Analysis
5 2 (22.22%) Infor M3
5 2 (22.22%) Asset Management
5 2 (22.22%) Incident Management
5 2 (22.22%) Degree
5 2 (22.22%) Legacy Systems
5 2 (22.22%) ServiceNow
5 2 (22.22%) DevOps
5 2 (22.22%) Collaborative Culture
5 2 (22.22%) Availability Management
5 2 (22.22%) Public Sector
6 1 (11.11%) People Management
6 1 (11.11%) Performance Metrics
6 1 (11.11%) Service Design
6 1 (11.11%) Strategic Thinking
6 1 (11.11%) Performance Measurement
6 1 (11.11%) Inclusion and Diversity

IT Services Manager Skill Set
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 2 (22.22%) Infor M3
2 1 (11.11%) Remedy ITSM
General
1 4 (44.44%) Social Skills
2 2 (22.22%) Public Sector
3 1 (11.11%) Inclusion and Diversity
3 1 (11.11%) Legal
Libraries, Frameworks & Software Standards
1 1 (11.11%) EDI
Miscellaneous
1 2 (22.22%) Legacy Systems
1 2 (22.22%) Management Information System
Processes & Methodologies
1 7 (77.78%) Service Delivery
2 5 (55.56%) Service Management
3 4 (44.44%) Stakeholder Management
4 3 (33.33%) Change Management
4 3 (33.33%) ITIL
4 3 (33.33%) Stakeholder Engagement
5 2 (22.22%) Asset Management
5 2 (22.22%) Availability Management
5 2 (22.22%) Collaborative Culture
5 2 (22.22%) Continuous Improvement
5 2 (22.22%) DevOps
5 2 (22.22%) ERP
5 2 (22.22%) Incident Management
5 2 (22.22%) ITSM
5 2 (22.22%) Root Cause Analysis
6 1 (11.11%) Change Advisory Board
6 1 (11.11%) People Management
6 1 (11.11%) Performance Metrics
6 1 (11.11%) Service Design
6 1 (11.11%) Strategic Thinking
Qualifications
1 3 (33.33%) ITIL Certification
2 2 (22.22%) Degree
3 1 (11.11%) CBAP
Quality Assurance & Compliance
1 1 (11.11%) SLA
Vendors
1 2 (22.22%) Infor
1 2 (22.22%) ServiceNow
2 1 (11.11%) BMC
2 1 (11.11%) Remedy