5 of 5 IT Services Manager Jobs in the North West

great opportunity for an experienced Service Delivery professional who enjoys working directly with clients, managing stakeholder relationships and improving the way IT services are delivered within an MSP or consultancy environment. You'll sit between the client and the technical service desk, providing structure and reassurance across … Skills & Experience Proven experience in IT Service Delivery, Service Management or a similar client-facing role Experience working within an MSP, managed services or IT consultancy environment Strong understanding of service desk operations, SLAs, escalations and service improvement Experience managing relationships with customers and senior ...

Group IT Service Desk Manager is responsible for the Group IT Service Desk function, taking day‐to‐day ownership of first and second‐line support delivery to all K3 Advisory Group business units with the exception of Wealth Management and Business Sales, which … supported separately. Reporting to the Head of Group IT, the role line manages the Principal Support Analysts and Support Analysts, and is responsible for embedding the Service function SOP pack, maintaining coverage across sites, and driving the performance and accountability agenda for desk staff. This is a hybrid ...

Cheshire, is seeking an experienced IT Manager to lead the technical function, oversee IT support, projects and managed services for its customer base. You will report to the Managing Director and shape the growth of the technical team. This hands-on leadership role ...

University of Salford’s Digital Services department is seeking an experienced IT Problem and Service Insights Manager to own end‐to‐end problem management, incident trend analysis and service improvement initiatives. The successful candidate will combine strong ITIL/ITSM expertise with analytical skills … landscape. You will work closely with service owners, technical teams and senior leadership to translate data into measurable improvements, ensuring high‐quality, reliable digital services for staff and students. This role is ideal for a proactive, data‐driven professional who thrives in a collaborative academic environment. Key Responsibilities Responsible ...

University of Salford’s Digital Services department is seeking an experienced IT Problem and Service Insights Manager to own end-to-end problem management, incident trend analysis and service improvement initiatives. The successful candidate will combine ITIL/ITSM expertise with analytical skills to identify ...