london, south east england, united kingdom Hybrid / WFH Options
Azzurri Group
will Working in the Infrastructure and Operations team, you will take sole responsibility for the ITService at the Azzurri Group. As the ITServiceManager your role is to support and ensure the effective, reliable, and business-aligned delivery of all ITservices within the organisation. We are seeking a … highly motivated and experienced ITServiceManager to lead the ITservice delivery team and ensure the provision of high-quality, reliable, and user-focused ITservices to all our employees, restaurants, and partners. What You’ll be Doing In this role, you'll be instrumental in ensuring our IT … Service run smoothly across the entire Azzurri Group. Your responsibilities will include: Service Delivery and Operations: Oversee the day-to-day operations and performance of all ITservices, ensuring they meet agreed Service Level Agreements (SLAs). Team Management: Lead, mentor, and manage the IT Support team, strengthening a culture of customer service, accountability, and More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Azzurri Group
will Working in the Infrastructure and Operations team, you will take sole responsibility for the ITService at the Azzurri Group. As the ITServiceManager your role is to support and ensure the effective, reliable, and business-aligned delivery of all ITservices within the organisation. We are seeking a … highly motivated and experienced ITServiceManager to lead the ITservice delivery team and ensure the provision of high-quality, reliable, and user-focused ITservices to all our employees, restaurants, and partners. What You’ll be Doing In this role, you'll be instrumental in ensuring our IT … Service run smoothly across the entire Azzurri Group. Your responsibilities will include: Service Delivery and Operations: Oversee the day-to-day operations and performance of all ITservices, ensuring they meet agreed Service Level Agreements (SLAs). Team Management: Lead, mentor, and manage the IT Support team, strengthening a culture of customer service, accountability, and More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Azzurri Group
will Working in the Infrastructure and Operations team, you will take sole responsibility for the ITService at the Azzurri Group. As the ITServiceManager your role is to support and ensure the effective, reliable, and business-aligned delivery of all ITservices within the organisation. We are seeking a … highly motivated and experienced ITServiceManager to lead the ITservice delivery team and ensure the provision of high-quality, reliable, and user-focused ITservices to all our employees, restaurants, and partners. What You’ll be Doing In this role, you'll be instrumental in ensuring our IT … Service run smoothly across the entire Azzurri Group. Your responsibilities will include: Service Delivery and Operations: Oversee the day-to-day operations and performance of all ITservices, ensuring they meet agreed Service Level Agreements (SLAs). Team Management: Lead, mentor, and manage the IT Support team, strengthening a culture of customer service, accountability, and More ❯
ITService Delivery & Vendor Manager We’re partnering with a leading global professional services firm undergoing a major IT transformation to find an experienced ITService Delivery & Vendor Manager to join their Technology Services team. This is a pivotal role ensuring world-class delivery of ITservices and vendor performance across the UK and global offices. You’ll act as the bridge between business stakeholders, service owners, and suppliers making sure ITservices are stable, cost-effective, and continually improving. Key Responsibilities: Oversee day-to-day ITservice delivery across infrastructure, end-user computing, and applications Lead vendor … commercial value Manage major incidents and problem management, ensuring clear communication and fast resolution Own service performance reporting and drive continual service improvement initiatives Act as the primary IT business partner for service delivery into the organisation You’ll bring: 10+ years in ITService Management, with strong ITIL and vendor management experience Proven record managing More ❯
Bletchley, Buckinghamshire, United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
Business Development ManagerIT Managed Services Sales Hybrid working. My client is hiring for Milton Keynes and Oxford offices - to suit Southeast based candidate able to work for 2 days a week on site in either office. 55000 - 65000 Base + Commission (Double OTE) + Car Allowance + Package Are you an ambitious Business Development … Manager with experience in the Managed Service Provider industry? This is a fantastic opportunity to join a Top UK MSP - a real market leader at the forefront of IT and technology services. Applause IT are looking for a results-driven sales professional who can win new business, and build strong client relationships. In this … MSP industry as a BDE or BDM Proven ability to drive new business through outreach and prospecting A focus on customer satisfaction and long-term client relationships Exceptional IT skills with a solid understanding of Microsoft Cloud Applications Able to attend client meetings across the region and work from the office at least 2 days per week What More ❯
If you have previous experience of working in either IT Managed Services or the IT reseller channel in a Technical Account Manager or Customer Success role then we have a number of opportunities within London and the South East for established companies looking to grow their Account Development Teams. You need to be … working now in a similar role with a proven track record of managing and developing existing accounts within an IT MSP. You will need to show minimum GP figures of £150,000 per annum. These companies offer excellent training and development over time to Account Management or Senior Account Director roles for experienced candidates More ❯
Frimley, Camberley, Surrey, England, United Kingdom
Michael Page Technology
The ITService Delivery Manager supports ITservice delivery across the EMEA region by enhancing customer experience … managing business relationships, and coordinating incident resolution and project execution. The role involves active collaboration across global teams, focusing on operational excellence, service management, and aligning ITservices with business needs. Client Details The company is a global organisation within the manufacturing industry . It is dedicated to maintaining high operational standards and leveraging technology … in Change Advisory Boards Promote a culture of continuous improvement, service excellence, and operational efficiency. Collaborate with cross-functional IT teams and Business Relationship Managers to align services with business needs. Profile This organisation is looking for someone who brings a mix of technical knowledge, business acumen, and people skills: Bachelor's degree in Computer Science, MIS More ❯
Here at Stonewater, we are seeking an ITService Desk Manager to be responsible for managing and supporting the frontline ITservice team. Managing both the ITService Desk and Field Engineers to deliver a first-class service experience across the organisation, youll make sure customer incidents and requests are resolved efficiently … and delivers on our customer promise. Youll ensure that strategic projects and initiatives are effectively onboarded into IT operations and continually review the processes used to deliver services to ensure that they are fit for purpose and are aligned with our strategic vision of service delivery, using customer insight and feedback to shape future services. Working closely … our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. Were looking for like-minded people to join our team of over 900 talented colleagues who embody our More ❯
Surrey, England, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
Business Development Manager - New Business - ITSM Solutions Sales UK | Full-time | Fully Remote | £50,000 base + £100,000 OTE (Uncapped) About Us We’re a fast-growing SaaS provider helping ITservice teams simplify and streamline how they work. Our purpose is simple: helping ITService Desks help everyone else. We’re expanding … where your work makes a real difference — and where success is recognised and rewarded — this is the place for you. The Role We’re hiring a New Business Manager – ITSM Solutions to drive new business growth across the UK.This is a fully remote role, but you’ll need to be comfortable meeting customers face-to-face when needed. … A UK driving licence and access to a car are required. What We’re Looking For Proven experience in B2B enterprise software sales. Background in ITSM, SaaS, or Managed Services (preferred). Track record of building pipeline and closing deals. Excellent prospecting, discovery, and negotiation skills. Confident presentation skills (remote and in-person). Self-motivated, resilient, and highly More ❯
We're a fast-growing team passionate about delivering exceptional service and fostering a high-performance culture. Job Summary We are seeking an experienced and visionary Service Delivery Manager to lead our Helpdesk operations at CloudClevr. In this pivotal role, you will oversee a team of 45 dedicated support professionals, ensuring seamless, high-quality service delivery to our … strategies to enhance service delivery, such as process automation, knowledge base improvements, and KPI monitoring (e.g., response times, resolution rates, CSAT). - Deep technical knowledge of Microsoft and ITservice management is required. The helpdesk is a technical desk, and leadership requires in depth technical knowledge - Stakeholder Collaboration: Partner with cross-functional teams (e.g., Product, Engineering, Sales) to … Continuous Improvement: Champion a culture of innovation by analysing trends, implementing feedback mechanisms, and driving initiatives that reduce costs and elevate service levels. Qualifications - Experience: 5+ years in ITservice management or customer support operations, with at least 3 years in a leadership role managing teams of 30+ staff. - Leadership Expertise: Proven track record of building and leading More ❯
into meaningful insights and want to play a key role in service quality and compliance, this role puts you at the heart of operational transparency for a regulated financial services environment. Location: London (Bank/Monument), primarily remote. Rate: c. £350 per day outside IR35. Immediate start available. Global fast paced environment. You'll be responsible for producing high … impact reports, dashboards, and analytics that inform service reviews, incident trends, change success rates, SLA adherence, and control compliance. Working closely with Service Owners, IT Operations, Risk & Compliance, and senior stakeholders, you'll ensure data is accurate, actionable, and aligned to regulatory frameworks. What you'll be responsible for Develop and maintain service performance reports across Incident, Change … lookups), Power BI, and data visualisation Attention to detail and ability to present complex data to technical and non-technical audiences Bonus points if you have Experience in financial services or regulated industries (banking, fintech, insurance) Familiarity with operational risk reporting or audit processes Understanding of cloud-based service operations and performance monitoring More ❯