1 of 1 IT Support Engineer Jobs in Nelson

offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition – so there’s always an exciting new opportunity to support UK businesses on the horizon. Job Description Salary: £22,308.00 per annum Location: Nelson Working Hours: Monday - Friday 8:30 - 17:00 The IT support engineer will be expected to respond to service desk tickets raised by employees, investigate, and close the cases. They will liaise with the IT team leader and all teams across the group to ensure effective ticket resolution. They will take an active interest in continuous service improvement, increasing the service offering towards our users. They will also participate in … project work and general IT activities required by the business. Responsibilities: Troubleshoot customer’s technology within the organisation office environment. Management of the IT tickets within the service desk. Support the business in a range of bespoke applications. Assist with the incident management process, taking ownership and responsibility for tickets through to completion. Imaging and deploying workstations More ❯