2nd Line IT Support Engineer - 3 month contract - Newcastle
- Hiring Organisation
- Opus Recruitment Solutions Ltd
- Location
- City, Newcastle Upon Tyne, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 150 - 200 Daily
looking for a 2nd Line IT Support Engineer to join a well-established organisation and provide dedicated support to a key customer environment. This is a hands-on support role focused primarily on end-user support, service desk activity and first/second-line … incidents , whilst also providing escalation support where required. Key Responsibilities Providing 1st and 2nd Line support across desktop, laptop and mobile environments Managing and resolving incidents and service requests within agreed SLAs Supporting users across Microsoft technologies including Microsoft 365 and Windows environments User account administration, onboarding ...