2 of 2 IT Support Engineer Jobs in Tyne and Wear

IT Support Engineer - MSP - Newcastle-under-Lyme - £26K-£29K An IT Support Engineer with good working knowledge of Windows OS, Active Directory, O365and ideally previous MSP is required by a growing IT Managed Services Provider based in Newcastle-under-Lyme. Here you'll … the latest tech and getting involved in all aspects of the job which include the following: Roles and responsibilities: Provide 1st/2nd line support for all customers via phone, email or face-to-face Following in-depth diagnosis, escalate to 3rd line when necessary Log all incidents and … more For further details and to apply, please send your up to date CV to Gianluca.sammartano @ circlerecruitment.com for a confidential chat. Key words: MSP, IT Managed Service Provider, Microsoft Gold Partner, Windows Server, Active Directory, Newcastle-under-Lyme, Stoke, Stafford, Staffordshire, Networking, IT Support, 1st line, 2nd More ❯

We Put People First so you can Deliver Outstanding Service We have an exciting opportunity for an experienced IT Technical Support Engineer in our Gateshead office. Joining our fast-paced inhouse IT team, you will be offering guidance and mentoring members of the Service Desk Team … as a point of 3rd line escalation: advising and resolving support queries, while ensuring our knowledge base is up to date. As an IT Technical Support Engineer you will: Review, implement and resolve technical issues effectively Provide remote and on-site support (if required) at … recorded and maintained Create and maintain knowledge base documents where required Provide a high level of technical expertise and end user service As an IT Technical Support Engineer you will have: Previous experience as a 3rd line engineer or in a 3rd line role Problem solving More ❯