2 of 2 IT Support Engineer Jobs in Worcester

MCS Group is proud to partner with a rapidly growing company seeking to add an experienced 2nd Line Support Engineer to their team. You will be joining a busy but supportive environment, gaining exposure to a range of technologies deployed both here in Northern Ireland and across Great … Britain. This business remains family-owned, fostering a collaborative and dynamic culture. The Role: Provide 2nd line support by managing the help desk and addressing user issues. Occasionally travel to the UK mainland to provide on-site and hardware support (note: travel is infrequent). Demonstrate proficiency in … to 3rd-line escalations to build on your help desk skills. About You: Experience: At least 2 years of experience as a 2nd Line Support Engineer in a busy internal support environment or MSP background. Technical Skills: Strong troubleshooting skills in Active Directory, MS Exchange, Office More ❯

IT Support Engineer - Lisburn - Permanent - c£30,000 per annum REED Technology are pleased to announce a collaboration with a managed service provider in Belfast that prides itself on delivering a strong, high quality service to its client base supporting companies of all sizes. Due to recent … growth they are looking to add to their team with a new 1st and 3rd line support engineers on a permanent basis Duties * Efficient resolution of 3rd line technical issues remotely and responding to technical queries via phone and ticketing system. * Triage of queries with effective response or escalation. … Assist Tier 1 and 2 team * Installation and maintenance of servers, computers, printers, firewalls and network related equipment * Provision of IT support for clients either on site or remotely with opportunity for project management Personal Criteria * Personable with strong communication skills and the ability to establish strong working More ❯