IT Support Engineer Jobs in the Midlands

1 to 25 of 27 IT Support Engineer Jobs in the Midlands

IT Support Engineer

Birmingham, Staffordshire, United Kingdom
Hybrid / WFH Options
Mana Resourcing Ltd
Technical Solutions Engineer/IT Support Engineer The COMPANY With over 20 years of experience our Client are pioneers in AI-powered digital pathology software and services. They are the acknowledged global leaders in supplying this specialist software to the life sciences sector, allowing them to analyse and interpret slide images. The ROLE Due to an … internal promotion they now require a Technical Solutions Engineer/IT Support Engineer to join their team. Working from home the Technical Solutions Engineer will be responsible for configuring and installing my Clients software for their customers. Working from home the Technical Solutions Engineer will; Handle software-related requests Analyse software related issues and … propose solutions Troubleshoot software Identify root causes of software problems Conduct software testing and installation Troubleshoots IT related issues Manage software and database migrations Advise customers on hardware and software configurations and implementation Develop customer relationships through professional and dependable interactions The PERSON The right Technical Solutions Engineer/IT Support Engineer candidate will be More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Engineer

Nottingham, Ratcliffe on Soar, Nottinghamshire, United Kingdom
Vantage Recruitment
IT Support Engineer NG11 - Kingston on Soar | £28,000 - £32,000 + Bonus + Benefits (own transport required) Looking to take your IT career to the next level? If you've already got a year or two under your belt in first or second line support and want to work with smart technology in a … company that actually appreciates your curiosity — this role is for you. This is your chance to join a specialist tech company as an IT Support Engineer that works in data archiving and forensic storage solutions. You'll be supporting real clients, building lab-based test environments, and learning directly from the leadership team. What you'll be … doing as the IT support Engineer: Supporting customers on the phone, via remote access, and occasionally on-site Logging, triaging and resolving 1st and 2nd line technical issues Configuring and testing storage devices, servers, and related hardware Assisting with proof-of-concept solutions and lab setups for new projects Working across platforms (Windows, macOS, Linux) and getting More ❯
Employment Type: Permanent
Salary: £28000 - £32000/annum
Posted:

IT Support Engineer

DE56, Belper, Derbyshire, United Kingdom
Elevate Technology Group Ltd
Job Title: IT Support Engineer Location: Derby, Derbyshire Salary: £28,000 - £35,000 PLUS 25 Days Holiday (+BH), Private Healthcare, Private Pension, Company Bonus and more! Position Overview: We are looking for a confident IT Support Engineer to join a renowned, global Construction Company based in Derby, Derbyshire. As an IT Support Engineer, you will play a vital role in enhancing the company's IT infrastructure, ensuring reliability, security, and efficiency. You will be working closely with the Infrastructure Team, Lead Infrastructure Engineers and Infrastructure Manager to ensure the smooth running of the IT Infrastructure, in addition to carrying out new and exciting projects! Key Responsibilities: • Aid on … the design, implementation, and maintenance of the company's IT infrastructure. • Collaborate with cross-functional teams to identify technology needs and implement projects. • Oversee hardware and software configuration, troubleshooting, and maintenance. • Develop and implement IT security policies and procedures. • Provide technical support and mentorship to junior team members. • Manage vendor relationships and procurement processes. • Stay updated on More ❯
Employment Type: Permanent
Salary: £28000 - £35000/annum
Posted:

IT Support Engineer

Halesowen, West Midlands, England, United Kingdom
NEXT GENERATION LTD
Next Generation are currently recruiting for a IT Support Engineer to work with a well-established engineering company based near Halesowen. As the IT Support Engineer you will be responsible for overseeing IT systems and assets, assisting with upgrades and fixes whilst providing support where needed. The ideal candidate will have experience … and knowledge of hardware, software, network maintenance , and industry trends to keep the client up to date with growing demands. Working hours for the IT Support Engineer: Monday - Friday 8.30am - 17:00pm (some flexibility offered) What’s on offer for the IT Support Engineer: Salary up to £35,000 p.a. On-site parking Company … Pension 33 days holiday (inclusive of bank holidays) Duties of the IT Support Engineer: Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware Handle business-critical IT tasks and system improvements Enable faster and smarter business processes and employee productivity Research and evaluate emerging technologies, hardware More ❯
Employment Type: Full-Time
Salary: £32,000 - £35,000 per annum
Posted:

IT Support Engineer

Birmingham, West Midlands, England, United Kingdom
Hybrid / WFH Options
Mana Resourcing
Technical Solutions Engineer/IT Support EngineerThe COMPANYWith over 20 years of experience our Client are pioneers in AI-powered digital pathology software and services. They are the acknowledged global leaders in supplying this specialist software to the life sciences sector, allowing them to analyse and interpret slide images.The ROLEDue to an internal promotion they now require … a Technical Solutions Engineer/IT Support Engineer to join their team. Working from home the Technical Solutions Engineer will be responsible for configuring and installing my Clients software for their customers.Working from home the Technical Solutions Engineer will;* Handle software-related requests * Analyse software related issues and propose solutions* Troubleshoot software* Identify root … causes of software problems* Conduct software testing and installation * Troubleshoots IT related issues* Manage software and database migrations* Advise customers on hardware and software configurations and implementation* Develop customer relationships through professional and dependable interactionsThe PERSONThe right Technical Solutions Engineer/IT Support Engineercandidate will be an intelligent and dynamic individual who wants to develop their More ❯
Employment Type: Full-Time
Salary: £41,000 - £43,000 per annum, Negotiable, Inc benefits, OTE
Posted:

IT Support Engineer

Nottingham, Nottinghamshire, England, United Kingdom
VIQU Limited
IT Support Engineer – 6-Month Contract – Nottingham My Customer is hiring an experienced IT Support Engineer to provide onsite 1st and 2nd line support to end-users across a busy and varied technical environment. You’ll also be involved in infrastructure, network, and security support activities, with guidance from remote teams. IT Support Engineer job responsibilities: Deliver hands-on 1st/2nd Line support to staff, resolving hardware, software, and network issues. Troubleshoot and resolve incidents using an ITSM platform (Freshservice preferred, but experience with ServiceNow, Jira, or similar is also welcome). Set up and support new starters including workstation prep, user access, and onboarding assistance. … AV equipment and ensure meeting rooms are tech-ready. Provide basic LAN/WLAN network troubleshooting and support. Assist with infrastructure and security tasks in collaboration with remote teams. IT Support experience required: Proven experience in a similar IT support role (1st/2nd Line). Strong troubleshooting and customer service skills. Familiarity with laptop builds More ❯
Employment Type: Contractor
Rate: £180 - £220 per day
Posted:

Senior IT Support Engineer

Malvern, Worcestershire, England, United Kingdom
Hybrid / WFH Options
IMT Resourcing Solutions
Role: Senior IT Support Engineer Location: Malvern (Hybrid Working) Salary: Up to £40,000 DOE Looking for that next step in your IT support career? Ready to lead support operations while also getting involved in exciting, hands-on project work? We’re working with a long-standing client, a well-established UK business with … a reputation for treating its staff like family, to help them find a Senior IT Support Engineer to join their team. You’ll be based in Malvern, working directly with the IT Manager in a small, supportive team where your voice and ideas will be heard. This role is a brilliant fit for someone currently working … in 2nd/3rd Line Support or on a Service Desk, who’s hungry for more ownership, project exposure, and the opportunity to shape IT from the inside out. The Role: This isn’t just another support job. It’s a chance to step into a senior role, leading the day-to-day support function More ❯
Employment Type: Full-Time
Salary: £35,000 - £40,000 per annum
Posted:

2nd Line IT Support Engineer

Coventry, West Midlands, England, United Kingdom
Circle Recruitment
2nd Line IT Support Engineer - Coventry - £27K-£30K A 2nd Line IT Support Engineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required to join a close-knit MSP to support their school-based clients. DBS checks will be undertaken before starting this role. This is an … wider team from the head office. No two days are the same, visiting different sites mainly around Coventry and surrounding areas (Rugby, Leamington Spa) Key Skills Required: Previous escalation IT Support within the Education industry (essential) Windows Server administration & troubleshooting Office 365 Admin, Exchange Active Directory General networking troubleshooting - TCP/IP, DNS, DHCP Mobile device support … a customer-facing role working with a approachable, friendly and supportive management team. As a business, they are company-wide a team of 15 who encourage active learning and support their staff to develop towards their goals through on the job and online learning. Roles and responsibilities: Serve as the IT technical support contact for your designated More ❯
Employment Type: Full-Time
Salary: £27,000 - £30,000 per annum
Posted:

IT Support Engineer

Ilkeston, Derbyshire, East Midlands, United Kingdom
In Technology Group Limited
Role: IT Support Engineer Location: Ilkeston Salary: £25,000 - £30,000 About the Role: An exciting opportunity has arisen for an experienced IT Support Engineer to join a growing Managed Service Provider (MSP). This role is ideal for a technically skilled individual who thrives in problem-solving and enjoys building strong client relationships. … You will work with a variety of businesses, providing expert IT support and ensuring their technology infrastructure remains effective and secure. Key Responsibilities: Provide high-quality IT support, troubleshooting hardware and software issues. Monitor and maintain client networks and systems to proactively address potential issues. Collaborate with clients to understand their business needs and recommend suitable … IT solutions. Manage and maintain strong client relationships, acting as a trusted IT advisor. Assist in IT projects, including system migrations, upgrades, and implementations. Ensure timely resolution of IT support requests and document all interactions effectively. Stay informed about the latest technologies and industry best practices. Contribute to a positive team environment through knowledge sharing More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

IT Support Engineer

Kirmington, Lincolnshire, United Kingdom
Hybrid / WFH Options
Bytron Aviation Systems
At Bytron, a trading division of Keyzo IT Solutions Ltd, we believe that at the heart of every great company is a team of brilliant, driven professionals. We're a values-led Company and aim to ensure all our employees feel valued, supported and motivated to achieve their very best. Our aim is to exceed expectations and create innovative … digital products that make information more accessible and useful, enabling people to achieve more. As a member of our Production Team, and one of our IT Support Engineers, you will work with the wider teams and under the direction of the IT Support Manager to ensure that our software solutions and customers receive excellent technical support. … The IT Support Engineer will act with reliability, maintain strict confidentiality, adhere to all Company policies and procedures and be a champion of the Company Values at all times. Location Headquartered in the North Lincolnshire village of Kirmington, we also have offices in Hull, East Yorkshire and fully support a remote working schedule. Accountabilities You will More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Junior IT Support Analyst / Entry Level IT Engineer, £140 per day inside IR35

Derby, Derbyshire, England, United Kingdom
Bench IT
Junior IT Support Analyst/Entry Level IT Engineer, £140 per day inside IR35 1-3 months rolling contract, Derby Bench IT require a Junior IT Support Analyst to join a large organisation starting ASAP working onsite full time in Derby is mandatory. This position would be ideal for an individual who is … looking to start a career in IT or has some experience which they are looking to build upon and learn. The successful candidate should have the skills and experience included below; Some experience in IT support or relevant internship. Associate's degree in IT, Computer Science, or related field; or equivalent experience. Respond to IT service desk tickets. Assist users via phone, email, or in-person. Set up and maintain computers and peripherals. Manage user accounts and passwords. Support software installations and updates. Ability to troubleshoot technical issues. Good communication skills. Strong problem-solving skills. Ability to work independently and in a team. Junior IT Support Analyst/Entry Level IT More ❯
Employment Type: Contractor
Rate: £140 per day
Posted:

IT Support Engineer Apprentice

Beeston, Nottingham, Nottinghamshire, England, United Kingdom
QA
Are you looking to kickstart your IT career with a company that values innovation and outstanding customer service? We’re looking for an IT Support Engineer Apprentice to join our team at Bubble IT and develop hands-on skills in a fast-paced, supportive environment. Bubble IT is a leading provider of managed IT services, cloud solutions, and cyber security support for businesses across the UK. We deliver proactive, reliable IT support tailored to each client's needs — from small businesses to growing enterprises. Our team is dedicated to helping organisations thrive by keeping their systems secure, efficient, and future-ready. Overview: As an IT Support Engineer Apprentice at Bubble IT, you’ll be the first point of contact for customers needing technical help. You’ll gain hands-on experience resolving a range of IT issues and developing your knowledge across hardware, software, and network support. Responsibilities: Providing high-quality customer service and technical support over the phone and via a ticketing system. More ❯
Employment Type: Full-Time
Salary: £15,000 - £17,000 per annum
Posted:

IT Support Engineer

Worcester, Worcestershire, England, United Kingdom
Chapman Tate Associates
IT Support Engineer Worcester (On site 5 days per week) £35,000 - £45,000 Chapman Tate Associates is proud to be partnering with one of our longest-standing clients—a recognised leader in the logistics industry with deep roots in the Worcester area. As they continue to invest in their technology infrastructure, we’re now looking to … bring an experienced IT Support Engineer into their thriving team. About the Role This is a fully on-site position , perfect for someone who enjoys rolling up their sleeves and being hands-on with systems, hardware, and users daily. You’ll be part of a close-knit IT function where your contributions will be integral to … the smooth running of operations across the business. What You’ll Be Doing Providing end-to-end IT support across the company’s infrastructure Monitoring and managing Windows environments (including Azure AD & Microsoft 365) Handling network protocols—particularly DHCP and DNS configuration and troubleshooting Working closely with internal teams to solve issues quickly and efficiently Supporting on-site More ❯
Employment Type: Full-Time
Salary: £35,000 - £45,000 per annum
Posted:

IT Support Desk Engineer

Derby, Derbyshire, East Midlands, United Kingdom
Syntax Consultancy Limited
IT Support Desk Engineer Derby Permanent to £28,000 (DOE) IT Support Desk Engineer needed for a permanent role in Derby . Providing IT technical support to clients across the midlands. Full UK Driving Licence and own vehicle preferred. A chance to join an established IT Managed Services business with a … proven track record spanning 20+ years. Start ASAP in Summer 2025. Key skills, experience + tasks: Providing remote IT support for a range of customers to 1st/2nd line level. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault … tracking + IT incident management to ensure maximum service availability. IT asset tracking, service provisioning + managing IT accounts for new starters/leavers. Technical Environment: Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office 365, RRAS + basic understanding of Networks. Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer service More ❯
Employment Type: Permanent
Salary: £28,000
Posted:

IT Support Engineer - 2nd to 3rd Line

Warwickshire, United Kingdom
Experis IT
2nd Line to 3rd Line IT Support Engineer Warwickshire £30,000 - £35,000 + Bonus + Benefits Hybrid Tech Stack | Career Growth | Hands-On Role Ready to level up your IT career? Join a legendary UK manufacturer with over 80 years of innovation in the automotive sector. This client are on the hunt for a proactive … tech-savvy 2nd Line IT Support Engineer who thrives in a dynamic environment and is passionate about delivering top-tier IT support. What You'll Be Doing: Be the go-to tech hero for all end-user support across PCs, mobile devices, tablets, and more. Dive into Microsoft 365, Azure, Windows 10/11, Windows … Server 2019, and VMware. Troubleshoot and resolve issues across hardware, software, and networks (LAN/WAN, Wi-Fi, DHCP, DNS). Support and maintain IT infrastructure to ensure maximum uptime and performance. Get hands-on with server configuration, Linux, and cybersecurity tools like EDR. Collaborate with the IT Manager and Senior Engineer on projects, onboarding, and More ❯
Employment Type: Permanent
Salary: GBP 30,000 - 35,000 Annual
Posted:

IT Support Engineer

Northampton, Northamptonshire, England, United Kingdom
Proactive Appointments
IT Support Engineer Permanent - On-site - Northampton - Up to £30k per annum + Bonus Are you a tech-savvy Systems Support Engineer with a strong background in Microsoft 365, Exchange, and CRM platforms? We’re working with a dynamic and growing organisation that is seeking a proactive and reliable Systems Support Engineer to … join their team. Key Responsibilities: Provide 1st/2nd line support across a range of IT systems and users. Maintain and support Microsoft 365 (including Office 365, Azure AD, and Exchange Online). Troubleshoot issues related to cloud and on-premise infrastructure. Support users with CRM platforms – preferably Zoho, but experience with other CRM systems will … problem-solving skills and the ability to work both independently and collaboratively. Excellent communication skills with a user-focused approach. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency More ❯
Employment Type: Full-Time
Salary: £28,000 - £30,000 per annum
Posted:

IT Support Engineer Apprentice

67 STATION ROAD, BEESTON, NOTTINGHAM, England
BUBBLE IT SOLUTIONS LTD
As an IT Support Engineer Apprentice at Bubble IT, you’ll be the first point of contact for customers needing technical help. You’ll gain hands-on experience resolving a range of IT issues and developing your knowledge across hardware, software, and network support. Role Providing high-quality customer service and technical support over … the phone and via a ticketing system. Logging and managing IT support tickets, resolving common issues such as password resets, network faults, and hardware problems. Supporting the resolution of 1st and 2nd line technical incidents in line with SLAs. Prioritising and managing your workload effectively. Meeting key performance targets and service standards. Contributing to process and technical improvements. … Friday, 9am - 5:30pm. Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Tuesday, 12th August 2025 Start Date Tuesday, 19th August 2025 Desired Skills Communication skills IT skills Attention to detail Problem solving skills Qualifications 3 of any subject GCSE, grade 4+ (A* - C) (Essential) Maths & English GCSE, grade 3+ (D or above) (Essential) About the More ❯
Employment Type: Advanced Apprenticeship
Salary: £15,000 a year
Posted:

IT Support Engineer

Newark-on-Trent, Newark on Trent, Nottinghamshire, United Kingdom
SoCode Limited
IT Support Engineer| £30,000 to £35,000 | Newark-on-Trent + Travel to various locations | Driving Licence required Working for a business with numerous offices across Lincolnshire, you will be responsible for providing IT Support for all staff across multiple sites, both in person and remotely. Key Duties and Responsibilities: Identifying and resolving IT … in person Install desktop/server software and hardware Proactive server and desktop maintenance In-depth troubleshooting of advanced issues Assisting with the day-to-day management of the IT systems Skills: Previous experience within an IT Support function Good working knowledge of Windows Operating Systems including Windows 11 and Windows Servers Experience with Microsoft 365/ More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum
Posted:

IT Support Engineer

Stratford-upon-Avon, Warwickshire, England, United Kingdom
Oscar Technology
2nd Line Support Engineer | Stratford-Upon-Avon | £30,000 Oscar Technology has partnered with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a 2nd Line Support Engineer, you will play a crucial role in the company's effective delivery … of the service desk services. You will work closely with the IT field team to resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd line support for IT incidents and requests, ensuring timely resolution and user … satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as IT Policies, procedures and security standards are being considered and abided by. Assist with data retrieval, backup management - either onsite or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive More ❯
Employment Type: Full-Time
Salary: £25,000 - £30,000 per annum
Posted:

Network Engineer / IT Support Engineer

Chesterfield, Derbyshire, England, United Kingdom
Adecco
Network Engineer/IT Support Engineer Location: Fully onsite in Chesterfield (5 days/week) Contract: 3 months initially, part of a multi-year programme Our client, a leading technology company, is seeking an Entry-Level Network Engineer to join their team. This hands-on role supports the delivery of a world-class repair and … laptops, desktops, switches, routers, and printers Install operating systems via SCCM, PXE, and USB Configure equipment using SSH, Telnet, and Putty Conduct BIOS and firmware updates across various manufacturers Support Active Directory and troubleshoot OS issues (Windows 7/8/10, Linux) Manage encryption technologies (BitLocker, McAfee Drive Encryption) Collaborate with internal departments and build strong relationships with More ❯
Employment Type: Contractor
Rate: Salary negotiable
Posted:

IT Support Engineer

Brigg, Lincolnshire, United Kingdom
British Garden Centres
Full Time - 40 Hours per Week A fantastic opportunity has arisen for an IT Support Engineer to join our large Garden Centre Group. Reporting to the IT Manager the successful candidate will be responsible for supporting the IT requirements of the business and would suit someone who has at least a year's experience of … first line PC support and is looking to further their IT knowledge. The candidate is required to be flexible and have a positive approach to their work. The role will be based at our Northern head office in Brigg. Duties include: Hardware/printer setup and fault finding. EPOS setup and maintenance (tills/card terminals/scanners …/HHT's). First line user, telephone and remote support. System administration. Support and maintenance of the business network. Weekend cover (paid) will be required once full training has been completed. Knowledge/experience required: At least one year's experience of first line IT support. Hardware/printer setup. Basic networking. Windows operating systems and Office More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT / Technical Support Engineer - Worksop. £27k

Worksop, Nottinghamshire, United Kingdom
Akkodis
IT Support Engineer - Leading Technology company! Offices based in South Yorkshire Up to £26,500 plus benefits Are you ready to be the go-to expert in a fast-growing, tech-forward company? As our operations rapidly expand, we're looking for a proactive IT Engineer to join a cracking and support a growing … base of users across the nation. In this hands-on role, you'll be the first line of defence for IT-related challenges and play a key role in maintaining and improving our technology infrastructure. You'll also support a range of critical third-party systems, including Amazon Connect , SharePoint , and Microsoft Azure . You'll join a … close-knit IT team where full training and mentoring will be provided to help you grow and succeed in the role! Key Responsibilities Manage technical support queues from triage to resolution while meeting SLAs Diagnose, troubleshoot, and resolve system issues for end-users Act as liaison with third-party vendors and government systems to escalate and resolve operational More ❯
Employment Type: Permanent
Salary: £25000 - £26500/annum
Posted:

IT Strategy & Support Engineer

Barlborough, Derbyshire, United Kingdom
Hybrid / WFH Options
Andy File Associates Ltd
vacancy. Overview: For the first 6 months, you'll be embedded on-site at a large school. Our client is embarking on an ambitious digital transformation journey, transitioning all IT services to a cloud-first environment powered by Microsoft technologies including Azure, Intune, SharePoint, and the broader Modern Workplace suite. You will work closely with our Technical Consultants by … leading the implementation of this strategic IT roadmap. As the IT Strategy and Support Engineer you will not only take ownership of their IT systems but also become a trusted guide for staff during this period of change. A history of unsuccessful IT projects has made confidence-building, user support, and strong interpersonal … skills essential for success in this role. After this 6 month period, you'll transition into a remote role within our MSP team, either as a Service Desk Engineer or Project Engineer, depending on your strengths and interests. Please note: You will need to successfully pass a DBS check to undertake this role Key Responsibilities: Systems & Network Management More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Strategy & Support Engineer

Lincoln, Lincolnshire, United Kingdom
Hybrid / WFH Options
Andy File Associates Ltd
vacancy. Overview: For the first 6 months, you’ll be embedded on-site at a large school. Our client is embarking on an ambitious digital transformation journey, transitioning all IT services to a cloud-first environment powered by Microsoft technologies including Azure, Intune, SharePoint, and the broader Modern Workplace suite. You will work closely with our Technical Consultants by … leading the implementation of this strategic IT roadmap. As the IT Strategy and Support Engineer you will not only take ownership of their IT systems but also become a trusted guide for staff during this period of change. A history of unsuccessful IT projects has made confidence-building, user support, and strong interpersonal … skills essential for success in this role. After this 6 month period, you’ll transition into a remote role within our MSP team, either as a Service Desk Engineer or Project Engineer, depending on your strengths and interests. Please note: You will need to successfully pass a DBS check to undertake this role Key Responsibilities: Systems & Network Management More ❯
Employment Type: Permanent
Salary: £40000/annum + Excellent Benefits
Posted:

IT Support Engineer

Newcastle under Lyme, Staffordshire, United Kingdom
Dorchester Search & Selection
Hours: Monday–Friday, 8am–5pm/9am–6pm (rota-based) Driving licence required We’re looking for a 2nd Line Support Engineer (with 1st line responsibilities) to join our small, friendly support team at a business-focused ISP. This is a hands-on, varied role that also includes some 1st line responsibilities, offering the opportunity to work … large corporate clients with complex, multi-site Layer 2 networks and advanced FortiGate security systems, hosting business server clusters with us. What we’re looking for: Experience in technical support roles, ideally in a business ISP or MSP environment Strong communication skills with a professional phone manner A methodical and proactive troubleshooting approach Willingness to take on new challenges … and learn on the job Comfortable working independently and as part of a small team What you’ll be doing: Providing 2nd line support across our range of services Handling 1st line tasks where needed Supporting both small and large customers, including critical corporate environments Participating in the out-of-hours support rota Visiting customer sites when required More ❯
Employment Type: Permanent
Salary: £35000 - £45000/annum £35 to £45,000 Negotiable Salary
Posted:
IT Support Engineer
the Midlands
10th Percentile
£23,500
25th Percentile
£25,000
Median
£27,500
75th Percentile
£39,250
90th Percentile
£42,625