10 of 10 IT Support Manager Jobs in the UK excluding London

Job Title: Digital Operations Manager/IT Manager/IT Operations Support Manager Location: London Department: Digital Operations Salary: £60-70k + Benefits Company Overview: We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily … ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects. As the Digital Operations Manager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross-functional teams, and ensuring our digital operations meet the highest … standards. Key Responsibilities: Team Leadership and Management: Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End-to-End QA Specialist. Allocate resources efficiently to ensure timely and successful project delivery. Conduct regular performance reviews and provide ongoing feedback to foster growth More ❯

IT Service & Infrastructure Support Manager (Global Role) 🌍 On-site role - £50,000–£60,000 + comprehensive benefits package including bonus Are you a hands-on technical leader with a passion for service excellence and operational precision? Do you thrive in fast-paced, globally distributed environments, and bring flexibility, resilience, and a strong customer-centric mindset to everything … you do? We have an excellent opportunity for an experienced IT Service & Infrastructure Support Manager to join a dynamic and ambitious IT team. This is a high-impact, globally scoped role where no two days are the same. You'll be leading service delivery across continents, time zones, and technologies — ensuring systems and services run like … clockwork while driving innovation and operational excellence at scale. 🔧 What You’ll Be Doing: Leading the day-to-day global IT service desk across multiple shift patterns, ensuring smooth operations and first-class service for end users worldwide. Managing and coaching a distributed, entry-level IT team — many new to the industry — providing hands-on training in both More ❯

IT Support Manager and Projects Manager We have an opening in our IT Support department for an IT Support Manager that will manage a team of 1st and 2nd line level technicians but also be heavily involved in periodic IT Projects. The ideal candidate will have a minimum 5 years … experience in IT Support Helpdesk with solid Customer Service experience and preferably be Microsoft certified; coupled with this you will have managed ICT projects. To be considered you must: Have a full UK driving licence. Job specification: To provide technical support management; and manage service levels when answering support queries either onsite or via phone or … email. To maintain a high degree of customer service for all support queries. To take ownership of user problems via the management of your team. To manage the process of logging all calls on the call logging system and maintain full documentation. Help your team respond to enquiries from clients and help them resolve any hardware or software problems. More ❯

IT Support Manager and Projects Manager We have an opening in our IT Support department for an IT Support Manager that will manage a team of 1st and 2nd line level technicians but also be heavily involved in periodic IT Projects. The ideal candidate will have a minimum 5 years … experience in IT Support Helpdesk with solid Customer Service experience and preferably be Microsoft certified; coupled with this you will have managed ICT projects. To be considered you must: Have a full UK driving licence. Job specification: To provide technical support management; and manage service levels when answering support queries either onsite or via phone or … email. To maintain a high degree of customer service for all support queries. To take ownership of user problems via the management of your team. To manage the process of logging all calls on the call logging system and maintain full documentation. Help your team respond to enquiries from clients and help them resolve any hardware or software problems. More ❯

IT Support Manager - £40,000 - MSP - Gillingham We are recruiting for an IT Support Manager on behalf of a leading Managed Service Provider (MSP) in the Gillingham area. This is a fantastic opportunity to step into a key role where you will oversee a team of skilled IT support engineers, ensuring the … highest level of service delivery to a client base. Key Responsibilties: Lead and mentor a team of IT support engineers, providing guidance and technical expertise. Ensure timely resolution of technical issues related to desktops, laptops, mobile devices, and peripherals. Oversee IT service desk operations, managing ticket queues and ensuring SLAs are met. Troubleshoot and resolve network-related … IP, DHCP, DNS, and VPN configurations. Manage user accounts and permissions using Active Directory. Perform basic server administration tasks such as file sharing, security management, and user access control. Support and maintain Microsoft 365 environments, including troubleshooting and administration. Work with virtualization technologies such as VMware and Hyper-V. Implement and oversee backup and disaster recovery solutions. Communicate effectively More ❯

Infrastructure 2nd Line Support Manager - £80,000-£90,000 - London An experienced IT Infrastructure (2nd Line) Support Manager, with a service orientated mindset is required for a leading London Market Insurer, based in the City of London. Are you ready to take ownership of a high-performing IT team and bridge the gap between … exceptional service and technical expertise? Within this brand-new role, you will be responsible for a team of talented professionals while driving forward innovative solutions. You'll oversee all IT operations, ensuring the seamless performance of server, Microsoft, Azure Cloud, and networking infrastructure. The role: Lead, motivate, and develop the 2nd Line Support Team to deliver excellent service. … the gap between the Service Desk and Engineering teams. Drive service improvements and implement efficient workflows to achieve targets. Schedule and conduct quarterly performance reviews. Partner with stakeholders to support the delivery of the IT Infrastructure roadmap and identify growth opportunities. Foster a service-oriented culture while implementing small changes via the change management process. Required experience and More ❯

IT Support & Network Manager - Hull/York - £32-38k REF 551 A leading, local manufacturer based on a huge site near York/Hull. Following significant growth and investment in new technology and CNC equipment, the business has grown significantly, in line with customer demands and currently employs a large team of experts in their field. … As part of this growth, they are now looking to recruit an experienced IT Support and Network Manager to support the IT infrastructure across the business. In this challenging and varied role, you'll work alongside the IT Systems Development Manager to deliver the group IT Strategy, sustaining an effective IT … Company's Data Security policies and processes to enable the business to grow in a secure and stable manner. You'll consider yourself to be an experienced and professional IT Support and Network Manager or Team Leader, who can demonstrate at least 2 years of previous experience of leading on infrastructure and support projects, ideally in More ❯

Manager, IT Support Engineering Apply locations: United Kingdom - Uxbridge, United Kingdom - Cambridge Time type: Full time Posted on: Posted 2 Days Ago Job requisition id: R At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly … in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description IT Support Services is a core job family within Gilead's broader Information Technology (IT) group. IT Support Services supports Gilead operations by providing technical support across the organization in areas such as business systems/applications technical support to enable more efficient business operations. IT Support Services works closely with other IT partner functions to develop and maintain in-depth understanding of business needs and objectives in both business and technology realms. IT Support Services also plays a More ❯

This is a new and varied position required to support the senior leadership team in their plans for both scaling and increasing the productivity of the business. Whilst the role has a substantial operational/business administration element, you will also perform an Account Management/Customer Success role for key business accounts. Ensuring the customers are happy with … implementation and correct usage of a new PSA (Professional Services Automation) Tool, which is being implemented, as well as other internal functions that need key oversight, whilst supporting senior IT staff with diary management and resource scheduling. Over time, the role has the potential to grow into a larger position with responsibility for wider business operations and involvement in … Marketing - Over time, the role could get involved in helping shape/improve their marketing offering, and would likely take the role as a lead contact for any external support/resources in this area. Key Experience Great interpersonal skills, both internally and externally Happy to make contact with existing customers to strike relationships, build rapport and gather feedback More ❯

IT Manager/3rd Line Support - Hybrid - Near Evesham Salary: £40,000 - £48,000 per annum Start: Immediate if possible Are you an experienced 3rd Line Support professional or IT Manager looking for your next challenge? We're recruiting on behalf of a well-established organisation near Evesham, Worcestershire, seeking a proactive individual to … lead their IT function. You'll be joining a small but dynamic company of around 70 users, with 15 based at a central office and the rest spread across the UK. This is a hands-on role where you'll report directly to the MD and take full responsibility for the company's IT systems, support, and … strategy. Your role will involve maintaining and enhancing the current IT infrastructure to ensure it remains secure and fit for the future. You'll make use of tools like PowerApps to drive automation and SharePoint to improve file management processes. What's on offer: Competitive salary of £45,000 - £48,000 Hybrid working (3 days on-site at More ❯