Key Responsibilities: Provide first-level support and troubleshooting for hardware, software, and network-related issues. Install, configure, and maintain desktops, laptops, printers, and other peripheral equipment. Monitor and respond to support requests via ticketing systems, email, phone, or in-person. Assist with software installation, updates, and licensing compliance. Troubleshoot connectivity issues including LAN, WAN, VPN, and wireless networks. … Set up new user accounts and manage access rights in accordance with company policies. Maintain IT asset inventory and document support procedures and technical guides. Escalate complex issues to higher-level IT staff or external vendors when necessary. Ensure the security and privacy of networks and computer systems. Educate users on best practices for using technology and … preventing cybersecurity threats. Required Skills and Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience). 2+ years of experience in ITsupport or a related technical role. Strong knowledge of Windows and MacOS operating systems. Proficient in Microsoft Office 365, Active Directory, and common enterprise applications. Experience with network troubleshooting tools More ❯
minded and we’re not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. Primary Objective of the Job: As a ITSupportSpecialist, you will play a key role in delivering exceptional support by engaging with clients, gathering information, and utilizing support tools. You will address … issues within your scope and coordinate with additional service resources as necessary. What you’ll be doing: Provide 1st and 2nd line support for hardware and software in a mixed Windows/Mac/Android and Apple environment across our Head Office, Distribution Centre, Contact Centre, and retail locations. Maintain a strong customer focus while assisting White Stuff ‘end … users.’ Prioritize and resolve assigned support requests, managing your own workload efficiently. Support and configure Windows 10, 11, Office Suite (2019 and 365), and Active Directory. Oversee software configuration and installation. Provide EPOS (shop system) support; retail experience is a plus. Maintain and repair hardware, including laptops, desktop PCs, printers, AV meeting room equipment, and tablets. Keep More ❯
London, England, United Kingdom Hybrid / WFH Options
rpc UK
days ago Be among the first 25 applicants Job TitleIT User Support SpecialistPositionFull TimeRoleBusiness ServicesLocationLondonPractice Area/DepartmentBankingDescription Role Overview The support of IT at RPC is key and a vital function that ensures the firm can provide full service to our clients in accordance with our client service standards. An opportunity has arisen to recruit a … highly motivated, talented and enthusiastic team player to join the IT User Support team as the first point of contact for supporting RPC s people. This role is responsible for the day-to-day ITsupport and service of all RPC offices (London, Bristol, Hong Kong & Singapore). This includes technical troubleshooting, providing solutions, educating RPC … users on the standard ways of working and training them on systems as and when required. This role involves being an advocate for IT and ensuring delivery of RPC systems and services. Feeding back to the IT Service Delivery Manager on suggestions and improvements that can be made, education and the customer service provision. Adhering to the ITIL More ❯
Social network you want to login/join with: The ITSupportSpecialist takes charge of coordinating, diagnosing, and troubleshooting incoming employee issues. Offering support services, they assist employees facing technical challenges and information technology issues encompassing desktop, laptop, or network services. Ensuring prompt resolution or escalation, when necessary, they advocate for the customer by directing … they keep management and end-users informed with case status updates and contribute to the development, documentation, and implementation of standard operating procedures and customer service guidelines relevant to IT support. Responsibilities: Provides first tier ITsupport to employees and business resolving simple problems and tickets as a member of the Help Desk Team. Responds to escalated … employee issues and incidents in a proactive, timely fashion. Completes basic tasks and projects supporting IT operations in delivering systems and features that provide significant value. Assists new hires with set-up, tools, and best practices. Seeks input from teammates and outside experts on systems and feature design. Assembles workstations including mechanical standing desks. Unboxes and organizes inventory items. More ❯
ITSupport - 1st and 2nd line support at this large successful complex, fast moving and expanding group of businesses. You will take ownership of the IT Systems, troubleshooting and improving systems in this sales and finance focused environment, utilising and coordinating external support where required. We are looking for someone with a good understanding of … the following: security platforms LAN & WAN cloud software We need a confident, competent ITspecialist capable of working in an often-pressured environment who is comfortable providing remote/on site weekend emergency support as the business is also open 7 days a week. The role offers excellent support and autonomy, strong technical budgets and a … great team atmosphere working in a contemporary and luxurious environment. You will provide hands-on support and take charge of critical IT projects, working in an environment that values your expertise and implements your ideas. Key Responsibilities: Identify areas for improvement and lead initiatives to enhance IT processes and systems. Configure and set up workstations (desktops, laptops More ❯
Long Whatton, England, United Kingdom Hybrid / WFH Options
MRTC Ltd (Midlands Radiotelephone Centre Ltd)
excellence by providing the most up to date innovative technology as well as a high professional service worldwide. We have an exciting opportunity for a driven and motivated frontline ITsupport member to play a key role at MRTC as we are growing and expanding. Role Overview As our Frontline ITSupportSpecialist, you are … the go-to person for IT questions in the UK office. You will resolve day-to-day hardware, software, and network issues, support remote staff and keep key business systems humming, freeing the CIO to focus on long-term strategy. Key Responsibilities Provide 1st-line support (Windows 10/11, Microsoft 365, mobile, printers, VoIP) Manage and … close support tickets promptly, documenting solutions for future reference Build, configure and maintain laptops, desktops, peripherals and network devices Administer user accounts, permissions and passwords Support remote workers via VPN, MDM and collaboration tools Assist with patching, security hardening and upgrade projects Share best practice with the IT team and contribute to standards Required Skills & Experience More ❯
Long Whatton, Leicestershire, UK Hybrid / WFH Options
MRTC Ltd (Midlands Radiotelephone Centre Ltd)
excellence by providing the most up to date innovative technology as well as a high professional service worldwide. We have an exciting opportunity for a driven and motivated frontline ITsupport member to play a key role at MRTC as we are growing and expanding. Role Overview As our Frontline ITSupportSpecialist, you are … the go-to person for IT questions in the UK office. You will resolve day-to-day hardware, software, and network issues, support remote staff and keep key business systems humming, freeing the CIO to focus on long-term strategy. Key Responsibilities Provide 1st-line support (Windows 10/11, Microsoft 365, mobile, printers, VoIP) Manage and … close support tickets promptly, documenting solutions for future reference Build, configure and maintain laptops, desktops, peripherals and network devices Administer user accounts, permissions and passwords Support remote workers via VPN, MDM and collaboration tools Assist with patching, security hardening and upgrade projects Share best practice with the IT team and contribute to standards Required Skills & Experience More ❯
Long Whatton, England, United Kingdom Hybrid / WFH Options
MRTC Ltd (Midlands Radiotelephone Centre Ltd)
excellence by providing the most up to date innovative technology as well as a high professional service worldwide. We have an exciting opportunity for a driven and motivated frontline ITsupport member to play a key role at MRTC as we are growing and expanding. Role Overview As our Frontline ITSupportSpecialist, you are … the go-to person for IT questions in the UK office. You will resolve day-to-day hardware, software, and network issues, support remote staff and keep key business systems humming, freeing the CIO to focus on long-term strategy. Key Responsibilities Provide 1st-line support (Windows 10/11, Microsoft 365, mobile, printers, VoIP) Manage and … close support tickets promptly, documenting solutions for future reference Build, configure and maintain laptops, desktops, peripherals and network devices Administer user accounts, permissions and passwords Support remote workers via VPN, MDM and collaboration tools Assist with patching, security hardening and upgrade projects Share best practice with the IT team and contribute to standards Required Skills & Experience More ❯
Internal Job Title: Global IT End-User SupportSpecialist Business: Lucy Zodion Ltd Location: Sowerby Bridge Job Reference No: 3932 Job Purpose: The IT End-User SupportSpecialist is responsible for the day-to-day operational delivery of on-site IT End-User Services across all Lucy companies. The role will prioritize the … and highways infrastructure from the ground up. Our range includes photocells, power distribution enclosures, EV connection feeder pillars, isolators, cut outs and switchgear. Key Accountabilities: Responsibilities: Delivery of assigned IT End-User Support activities and priorities within agreed service levels (e.g. Incidents, Changes, Service Requests, Service Improvements, projects) Provide enhanced and expedited support to VIP and critical … business users Work with other team members to continually improve all aspects of IT services that deliver value and enhanced the end-user experience. Work closely with global business users and teams to exploit existing and new technology. Identify and exploit opportunities for automation and digitization of key processes and activities. Handover of new and replacement hardware, ensuring the More ❯
and have a workforce of 4,000 talented, motivated, and diverse staff of all religions, races, languages, and gender identities. This Opportunity: In the role of ICT Associate for ITSupport, you will ensure that end users of the organisation receive effective and timely ICT support in accordance with established SLAs. Similarly, you will perform varying day … to-day operational activities in a timely manner and to a high standard, and support technological infrastructure and networks as required. Your participation in ICT projects and initiatives will be required from time to time. To be successful in this role you will have the experience to handle a wide range of ITsupport duties and related … Commit to the delivery of company, team and personal objectives (Key Performance Indicators (KPIs) ensuring that personal KRAs are delivered with excellence and timeliness. Provide Levels 1 & 2 ICT support - including but not limited to computers, printers, scanners, conferencing equipment and core systems, with relevant escalations when required; Proactively participate in the effective use and promotion of the ICT More ❯
and have a workforce of 4,000 talented, motivated, and diverse staff of all religions, races, languages, and gender identities. This Opportunity: In the role of ICT Associate for ITSupport, you will ensure that end users of the organisation receive effective and timely ICT support in accordance with established SLAs. Similarly, you will perform varying day … to-day operational activities in a timely manner and to a high standard, and support technological infrastructure and networks as required. Your participation in ICT projects and initiatives will be required from time to time. To be successful in this role you will have the experience to handle a wide range of ITsupport duties and related … Commit to the delivery of company, team and personal objectives (Key Performance Indicators (KPIs) ensuring that personal KRAs are delivered with excellence and timeliness. Provide Levels 1 & 2 ICT support - including but not limited to computers, printers, scanners, conferencing equipment and core systems, with relevant escalations when required; Proactively participate in the effective use and promotion of the ICT More ❯
We are seeking a skilled 2nd/3rd Line ITSupport Engineer with a strong focus on Microsoft 365 and SharePoint administration to join our Crusade Technical Team. This role involves delivering expert ITsupport and solutions to our clients across the Midlands, both remotely from our office and onsite. You will be responsible for managing … Exchange, and Intune, as well as handling networking, cloud services, and security solutions. This is an exciting opportunity for an experienced engineer who excels in Microsoft 365, SharePoint, and IT infrastructure support while maintaining a strong customer-service approach. Key Responsibilities Provide 2nd/3rd line ITsupport for escalated technical issues. Act as a Microsoft … and SharePoint specialist, supporting deployments, migrations, and administration. Manage Active Directory, DHCP, DNS, and Group Policy configurations. Configure and maintain SharePoint Online, ensuring best practices for site structure, permissions, and workflows. Administer and support Microsoft 365 services (Exchange, Teams, OneDrive, Intune). Support cloud solutions (Azure, AWS) and contribute to migration projects. Maintain virtualised environments (Hyper-V More ❯
Job Opportunity: Onsite Support Engineer at AVASO Technology Location : Brockworth, England, United Kingdom Employment Type : Full-Time Experience : 3-5+ years Company Overview : AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients … worldwide. If you’re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services. Position Overview: We are seeking an experienced Onsite Support Engineer to join our team in Brockworth, England, United Kingdom. The successful candidate will provide technical support, troubleshooting, and IT assistance to end users. This role requires someone with strong technical skills and a customer-focused approach. Key Responsibilities: Provide on-site and remote desktop support for users, ensuring issues are resolved quickly and efficiently. Troubleshoot and resolve hardware, software, and network-related issues. Install, configure, and maintain desktop systems, laptops, and peripherals. Ensure More ❯
Job Opportunity: Onsite Support Engineer at AVASO Technology Location : Brockworth, England, United Kingdom Employment Type : Full-Time Experience : 3-5+ years Company Overview : AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients … worldwide. If you’re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services. Position Overview: We are seeking an experienced Onsite Support Engineer to join our team in Brockworth, England, United Kingdom. The successful candidate will provide technical support, troubleshooting, and IT assistance to end users. This role requires someone with strong technical skills and a customer-focused approach. Key Responsibilities: Provide on-site and remote desktop support for users, ensuring issues are resolved quickly and efficiently. Troubleshoot and resolve hardware, software, and network-related issues. Install, configure, and maintain desktop systems, laptops, and peripherals. Ensure More ❯
RT Recruitment is working with a fast-growing business in Birmingham that is on the lookout for a talented and hands-on ITSupportSpecialist to join their internal tech team. If you thrive on solving problems and enjoy working with users to keep systems running smoothly, this could be your next move. About the Role: Youll … be providing essential first and second-line technical support across the business, helping employees resolve a range of IT issuesfrom setting up equipment to troubleshooting network problems. What Youll Be Doing: Responding to support requests via the internal ticketing system Diagnosing and resolving software, hardware, and connectivity issues Installing and configuring laptops, desktops, printers, and phones Managing … user accounts and permissions using Active Directory Supporting the onboarding of new staff with equipment and system access Keeping records up to date and contributing to IT documentation Escalating issues to senior technicians when necessary What Were Looking For: 1 years of experience in a similar ITsupport role Good knowledge of Windows 10/11, Office More ❯
About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline ITsupport, manage vendor relationships and equipment inventory, and continuously improve our processes and documentation to enhance the overall employee experience. About the Role As an ITSupportSpecialist , you will be the first point of contact for troubleshooting hardware, software, and network issues, ensuring our employees have seamless access to the tools and support they need. You will play a crucial role in IT operations, from resolving support requests to managing vendor relationships, maintaining IT assets, and driving process improvements. We … are looking for someone who is customer-focused, technically proficient, and proactive in enhancing IT processes. You should excel in clear communication with both technical and non-technical stakeholders, have a strong background in macOS (Windows experience is a plus), and thrive in a fast-paced, collaborative environment. This role is based in our London office at King's More ❯
Join to apply for the ITSupportSpecialist role at EnerSys Join to apply for the ITSupportSpecialist role at EnerSys EnerSys is the global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide … experience, EnerSys is the power/full solution for stored DC power products. This position will be focusing primarily on our Energy Systems line of business, which include telecommunications, IT, uninterruptible power supplies (UPS), utilities and switchgear, security, emergency lighting and general electronics. Some of the reserve power brands include PowerSafe,DataSafe, and Genesis. Our extensive product range serves … a variety of reserve power applications and consistently delivers the most effective, powerful and reliable batteries available. Job Purpose Reporting to the ITSupport Lead UK, the ITSupportSpecialist will support end users across infrastructure and business applications as part of the EMEA team. The role covers four UK offices and remote supportMore ❯
want to login/join with: Join our team at Franke Coffee Systems UK Limited, a global leader in coffee technology and innovation. As a member of our international ITsupport team, you'll be based at our offices in St Albans, with a unique opportunity to extend your impact to teams in Manchester and Falkirk. Your role … will primarily involve remote support, complemented by occasional visits to ensure seamless IT operations for all locations. As an ITSupportSpecialist, you will: Provide 1st and 2nd level support within the UK. Handle joiner/mover/leaver processes using ServiceNow. Support standard applications (M365, Adobe) and manage software provisioning (SCCM). … Install, maintain, and provision client hardware (desktops, laptops, tablets, barcode scanners) and peripherals (printers, scanners, copiers, fax machines). Provide telephony VoIP support. Offer network support (LAN) and monitor WAN and Server VMs. Manage mobile devices and contracts. Conduct introduction and training sessions. Contribute as a team member to various projects. Act as a local contact for Platform Services. More ❯
Join to apply for the Senior ITSupportSpecialist role at Cloud Imperium Games 1 day ago Be among the first 25 applicants Join to apply for the Senior ITSupportSpecialist role at Cloud Imperium Games We are a crowdfunded company and have a dedicated and enthusiastic community of backers who are helping … Space Sim Ever”. We want to build the best we can deliver and we believe wholeheartedly in the value of exceptional diverse talent. We're seeking a Senior ITSupportSpecialist to join our team at Cloud Imperium Games, supporting our global workforce with their technical queries and challenges. As part of a collaborative environment, you … ll be the frontline support for hardware, software, and app-related issues, ensuring an exceptional end-to-end employee experience through calls, emails, and chats. We use tools such as Jira, Confluence and the M365 package to manage our work and we value service excellence, teamwork and enthusiasm for cool tech. Founded in 2012, Cloud Imperium Games creates cutting More ❯
IT Technical SupportSpecialist (Level 2) Office Based - Swansea Salary: £30,000 - £32,000 per annum (depending on experience) Garmin do not offer Sponsorship, all candidates must have the right to work in the UK. Purpose of the Job Employees in this role function as IT professionals serving as technical experts and participate in or oversee … a variety of analytical and technical assignments that provide for problem diagnosis and solutions documentation, implementation, administration, support, and maintenance of a variety of hardware, software, and network products in an IT Service Desk environment. The role is broadly split between providing day-to-day operational support for existing IT services and users of those services … and project work leading to the development and deployment of new IT services. Key Duties & Responsibilities Provide 1st and 2nd level IT support. React with urgency to critical business outages and initiate Garmin’s incident management process. Take ownership of IT incidents and take a proactive approach when dealing with user issues. This includes regular communication and More ❯
Social network you want to login/join with: Job Title: Junior Helpdesk/ITSupport Desktop Specialist We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/ITSupport Desktop Specialist. This is an entry-level position suitable for someone with 0 to … offering exposure to an enterprise computing environment. The ideal candidate should possess good technical troubleshooting skills and excellent communication skills, both written and oral. Responsibilities include: Provide installation and support for PC and some Apple hardware and software, including peripheral devices such as printers and USB devices. Respond to incoming calls and emails regarding workstation and peripheral performance and More ❯
ITSupport Analyst – Legal Specialist 📍 Exeter | Hybrid I’m working with a leading law firm , who are looking for a proactive and personable ITSupport Analyst to join their growing team in Exeter . This is a fantastic opportunity for someone with 1st/2nd line support experience within the legal industry, looking to … build on their technical skills while supporting a modern Microsoft-based IT estate. 🔍 The Role: As part of a friendly and forward-thinking IT team, you’ll be delivering hands-on support across the firm – covering everything from device setup and troubleshooting, to assisting with legal software and Microsoft 365 queries. You'll play a key role … in keeping internal users productive and systems running smoothly. 🛠️ What You’ll Be Doing: Responding to incoming support tickets via ServiceNow Providing 1st/2nd line support across Windows 10/11 , O365 , and Active Directory Preparing and configuring laptops, desktops, and mobile devices (iOS) Supporting meeting room setups and remote users Escalating issues to 3rd line or More ❯
As an ITSupportSpecialist , you will be part of the EMEA ITsupport team, delivering high-quality technical assistance to Revvity end users across the region. You’ll be responsible for resolving hardware and software issues, maintaining IT systems, supporting lab environments, and ensuring top-tier customer service. Key Responsibilities Diagnose and resolve … software and hardware issues (Windows, Office 365, Android, iOS) Provide hands-on ITsupport for end users across the EMEA region Analyze problems and apply fixes or escalate to relevant support teams Log and update all incidents and service requests in the IT service desk system Install, configure, and upgrade IT equipment and software Troubleshoot … issues with printers, copiers, scanners, and lab IT systems Deliver outstanding customer service in all user interactions Communicate effectively with technical and non-technical users at all levels Create and maintain user-friendly IT documentation and guides Requirements Proven experience in ITsupport or a similar technical role Strong knowledge of Microsoft Windows, Office 365, mobile More ❯
SENIOR ITSUPPORT TECHNICIAN Salary: Competitive and based on experience Location: London I'm seeking a Senior ITSupportSpecialist with expertise in JAMF/MDM support, with approximately 25% of the role focused on Windows machines. This is a temporary, part-time position (20-30 hours per week) with a client in the … Mergers & Acquisition sector. The role initially requires five days onsite in London, transitioning to three days later. Responsibilities include: Providing expert desktop support, cloud application assistance, network infrastructure maintenance, and device management. Mentoring junior technicians and managing onboarding and offboarding processes. Overseeing asset inventories and delivering technical support for macOS and Windows environments. Participating in IT projects More ❯
Title: Senior ITSupportSpecialist Location: London Liverpool St Salary: Competitive Ryder Reid Lega l is seeking a Senior ITSupportSpecialist to join the Information Services team of one of our international law firm client s at their London office. In this role, you will ensure the firm’s office IS infrastructure is … effectively deployed and maintained, providing top-notch support to their staff. This position offers the opportunity to work in one of London’s elite law firms, with a leading culture and office environmen t as well as a competitive salary and benefits packag e. Please see more information below . Key Responsibilitie s:Deliver high-quality, timely IS services … improve department knowledg e.Use ticketing systems to track and resolve hardware, software, and peripheral issue s.Install and configure desktop, laptop, and telephone equipmen t.Provide on-site technical assistance and support for office moves and technology equipmen t.Troubleshoot and resolve wireless connectivity and telephone programming issue s. Skills & Experien ce:Minimum five years of relevant technical experien ce.Extensive knowledge of More ❯