19 of 19 IT Support Specialist Jobs in the UK

IT User Support Specialist/IT Support Analyst A fantastic opportunity has arisen for a IT User Support Specialist/IT Support Analyst to join our London based law firm on a permanent basis. IT User Support Specialist/IT Support Analyst Responsibilities and Duties … Provide assistance by liaising with clients via email, telephone or in person as part of the London IT Service; * Ensure that all support requests are dealt with promptly and escalate unresolved issues to the London IT Manager or teams in London and New York; * Log all calls using Helpdesk Software (iSupport); * Escalate calls to the appropriate teams … with the assistance of the IT User Support Coordinator; * Must be able to prioritise support requests and keep clients informed of the status of their query; * Provide direct hands on IT support to users in a Microsoft Windows environment; * Troubleshoot a wide variety of Hardware and Software issues across the London office; * Assist with the More ❯

Are you a confident and skilled Microsoft IT support worker coming from an outsourced support provider? Do you enjoy a mix of virtual support and would love to move more into on-site hardware/networking field support? Would you like a generous flexible hybrid arrangement with some in office time weekly from a Cambridge … gain benefit from progressing you more into on site field work, then we could have a fantastic role for you. We are partnered with one of the leading Microsoft IT Support companies in Cambridge, looking to hire a confident and capable IT Support Specialist into their growing operation. Our client prides itself on great response … times and first-class customer service, so it is vital that you have a friendly, can-do manner and can work well under pressure. They are experiencing strong growth, so for the right candidate there is potential for career progression within the company. As an IT Support Specialist, you will play a crucial role in resolving More ❯

A client of ours in the Harlow area are recruiting an IT Support Specialist to join their team. This is a full-time permanent position working Monday - Friday 8.30am - 5.00pm and paying £26,000 - £30,000 per annum depending on experience. Please note you must be able to drive for this position and within an easy commutable … distance due to on-call duties. Key Duties include but are not limited to: Act as first-line IT support, responding to Helpdesk tickets promptly. Prioritised and escalated complex issues as needed. Resolved issues with Windows/macOS, networks, and business applications. Provided support for desktops, laptops, mobile devices, printers, and other peripherals. Handled onboarding/offboarding … operations. Maintained and troubleshooted printers, Wi-Fi, and barcode scanners. Installed, configured, and maintained software and hardware. Applied security patches and monitored cybersecurity systems. Supported Microsoft 365 and maintained IT asset inventory. Documented technical issues and ensured compliance with IT policies. Skills and Experience required to be considered for this IT Support Specialist position More ❯

Do you have a keen interest in IT? If so, we have several exciting roles available within our IT Support team. You will provide telephone, web, and face-to-face support to all business users regarding IT incidents and requests. We have multiple roles available as an IT Support Specialist. What you'll … do In this role, you will: diagnose and resolve first and second-line IT incidents and requests to agreed Service Levels Agreements (SLAs) help support projects to deliver new or changed services across the organisation build and configure laptops, desktops and tablets build and configure mobile phones, both smart and dumb maintain accurate and up-to-date asset … information in the ITSM tool repair broken IT equipment so that it can re-used install ad hoc software on customer devices reset and change customer passwords facilitate accounts, software and hardware for new starters and movers disable accounts and access for leavers set up customers with access to network folders or files act as the IT More ❯

IT On-Site Support Specialist Location: Prestwick Reports To: IT Manager/Team Leader Department: IT Services Job Type: Full-Time Temporary potentially leading to Permanent Hours: 37 hours per week, Monday to Friday (flexible working arrangements available) Pay Rate: £19.23 Join a fantastic, well-renowned manufacturing organisation known for innovation, quality, and a strong … commitment to employee development. Our client offers a dynamic and supportive environment where IT plays a critical role in enabling operational excellence. Job Purpose To deliver high-quality, customer-focused IT support to UK users, ensuring timely resolution of incidents and service requests, effective asset management, and support for IT infrastructure and telephony systems. This … essential in maintaining business continuity and enhancing user satisfaction across the organisation. Key Responsibilities Incident & Request Management Monitor and manage desktop incident ticket queues, prioritising tasks in collaboration with IT team leaders. Troubleshoot and resolve IT incidents assigned to the UK on-site support queues, escalating where necessary. Assist with incident resolution for other Spirit locations as More ❯

IT On-Site Support Specialist Location: Prestwick Reports To: IT Manager/Team Leader Department: IT Services Job Type: Full-Time Temporary potentially leading to Permanent Hours: 37 hours per week, Monday to Friday (flexible working arrangements available) Pay Rate: £19.23 Join a fantastic, well-renowned manufacturing organisation known for innovation, quality, and a strong … commitment to employee development. Our client offers a dynamic and supportive environment where IT plays a critical role in enabling operational excellence. Job Purpose To deliver high-quality, customer-focused IT support to UK users, ensuring timely resolution of incidents and service requests, effective asset management, and support for IT infrastructure and telephony systems. This … essential in maintaining business continuity and enhancing user satisfaction across the organisation. Key Responsibilities Incident & Request Management Monitor and manage desktop incident ticket queues, prioritising tasks in collaboration with IT team leaders. Troubleshoot and resolve IT incidents assigned to the UK on-site support queues, escalating where necessary. Assist with incident resolution for other Spirit locations as More ❯

IT Support Specialist - Apple/Mac/iOS -Edinburgh -3 month initial contract, converting to permanent -Excellent Day Rates (inside IR35) -Immediate Start IT Support Specialist required for our market-leading commercial client, who are embarking on a huge growth period and evolution, as they look to introduce new projects and services, whilst growing … out the team as a whole. Working as part of an established environment as an IT Support Specialist, you will provide support/troubleshooting to internal end users for all Apple, Mac and MacOS devices. Essential Skills: General on site troubleshooting of all Apple/Mac/iOS devices Conference room AV troubleshooting Mac and Mac … you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you. More ❯

IT Support Specialist - Unified Communications Telecoms Location: Hybrid Alderley | Salary £28,000 £35,000 DOE Are you a technically minded IT specialist working within Unified Communications with a passion for seamless communication and connectivity? My client is looking for several experienced Unified Communications Specialist to join their IT team and help the delivery … support, and optimisation of their communication systems. If you enjoy working with cutting-edge UC tools and making a real impact across the business, this role could be a great fit for you! Working as part of the UC Support Specialist Team based, youll work to support business customers, taking ownership of tasks and dealing with … queries efficiently. They are looking for a Unified Communications/Telecoms Specialist that has previous experience and knowledge of: 1st and 2nd line technical support, assisting customers with problem resolution Technical aspects of telecommunications/connectivity, ideally in a business-to-business support role Manage and support enterprise-level UC solutions, including VoIP telephony , managed Wi More ❯

Role Overview Were seeking a technically skilled and customer-focused IT Support Specialist (Level 2) to join our dynamic and growing team. If you thrive in a fast-paced environment, enjoy tackling complex technical challenges, and are passionate about working with the latest Microsoft cloud technologies, wed love to hear from you. In this varied and rewarding … role, youll provide high-quality telephone, remote, and on-site support to a diverse range of customers. Youll play a key part in delivering exceptional service while following established processes and contributing to continuous improvement across our support operations. About Us Were a well-established and highly regarded Managed IT Service Provider based in Wollaston, Northamptonshire. With … over 20 years of experience, we deliver a comprehensive range of IT services to small and medium-sized businesses, with a strong emphasis on Microsoft 365 and modern workplace cloud technologies. Our offerings include a busy technical support helpdesk, hardware and software procurement, cloud and connectivity solutions, and full-scale IT project management. Were a tight-knit More ❯

Job Title: IT Trainer & Support Specialist Location: York City Centre Hours: Full-time Salary: Competitive Staff Power is delighted to be recruiting on behalf of a respected, forward-thinking public sector organisation in York. Were looking for a passionate, people-focused IT Trainer & Support Specialist to join their growing team. This is an exciting … wants to make a lasting impact by improving digital confidence and capability across an organisation. Training Is at the Heart of This Role As the go-to expert for IT training, you'll take the lead in designing and delivering engaging learning experiences that help staff across all levels get the most out of their systems and tools. Whether … you're onboarding new starters, running group workshops, or offering one-on-one support, your focus will be on making IT accessible, effective, and easy to use. What Youll Be Doing: Leading tailored IT training sessions (1-to-1 and group-based) across systems, apps, and internal processes Designing and maintaining user-friendly learning materials such as More ❯

Your new company An exciting opportunity has arisen with a well-performing and high-profile client based in the south-west that delivers high-quality IT support across secure environments. This is a fantastic opportunity to contribute to mission-critical operations while working within a structured and supportive team. Your new role As an IT Support Specialist, you'll be responsible for managing service tickets, maintaining hub stock, and ensuring smooth hardware operations. Your key duties will include: Managing queue tickets for your hub and surrounding spokes to meet service level agreements. Handling asset management and stock control, including scanning items in/out of locations. Coordinating hardware disposals in line with contractual obligations. … Performing triage and hardware repairs for in-warranty equipment, liaising with vendors for parts and returns. Replenishing IT lockers as required. Identifying service issues and suggesting improvements to your Team Leader. What you'll need to succeed To be successful in this role, you'll need: Active SC Clearance (essential). Experience in IT support or service More ❯

Overview An opportunity to join a growing organisation building out an internal IT support function. You’ll provide technical support to 30–50 users across office and remote environments, assist with systems administration, and contribute to infrastructure improvements within a Microsoft-focused environment. Key Responsibilities Provide 1st and 2nd line support to internal users (remote and … office-based). Install and configure hardware, software, and peripherals. Administer Microsoft 365, including user management, Active Directory, Exchange, and security groups. Support rollout and adoption of new applications and systems. Diagnose and resolve technical issues across network, devices, and printing. Maintain and manage IT tickets, ensuring timely resolution and user satisfaction. Deliver user training and produce clear … documentation (FAQs, guides, wikis). Assist in maintaining IT policies and support Cyber Essentials compliance. Evaluate and test new technologies to improve IT operations. Provide technical input for device imaging and system configuration. Collaborate with remote teams in the UK and internationally. Required Skills & Experience 1–2 years in a desktop support, IT support More ❯

Job summary We are seeking a highly motivated and enthusiastic individual to join our friendly, dedicated, and expanding team of professionals as a Band 6 Biomedical IT Support Specialist in Laboratory Medicine at UHBW. You will be a proactive member of the Pathology IT Team. Excellent communication skills are essential as is the ability to work … within a team, autonomously and support implementation projects across both the Weston and Bristol Lab Med Sites. You should have great multi-tasking ability, have excellent organisational skills and attention to detail and be able to appropriately prioritise. (Cont'd under detailed job description and main responsibilities) Main duties of the job The post holder will be part of … a team providing Pathology IT support to the UHBW Pathology service. The post holder will be undertaking a key role in key IT projects supporting the Weston of England Pathology network objectives. These aim to improve patient safety and laboratory efficiency in order to maintain the highest standards of patient care.The role will be to support More ❯

growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe. About the Role: As part of the IT Support team, the IT Support Specialist is focused on providing extraordinary internal customer services by managing software, deploying hardware, supporting new tooling, and most importantly … focusing on the needs of our internal Remitly team. You will support our users with basic troubleshooting of hardware and software systems all the way to escalating problems to vendor support for our internal customers when needed. You will be the primary point of contact for all things support for our internal customers, routing tickets to other … teams and working on issues until full resolution for our internal team. You Will: Monitor and respond to incoming IT requests and alerts. Onboard and off-board new employees and provision hardware on site. Analyze and resolve hardware issues for Macs, PCs, Chromebooks, printers, and peripherals with a white-glove approach. Analyze and resolve software issues with apps like More ❯

Are you ready to take the next step in your IT career? We're looking for a proactive and enthusiastic IT Operations Support Specialist to join a dynamic and forward-thinking IT team. This role offers the perfect blend of hands-on technical support and exposure to enterprise infrastructure-ideal for someone eager to … grow in the world of IT operations. What You'll Be Doing: Service Desk Support Be the first point of contact for IT support via phone, email, and ticketing system. Troubleshoot and resolve hardware, software, and network issues for both local and remote users. Handle user onboarding/offboarding, including account setup and equipment provisioning. Escalate … of incidents and resolutions. Infrastructure Operations Assist with system checks, builds, and updates under the guidance of the Infrastructure Engineering team. Monitor system alerts and escalate issues as needed. Support asset inventory and hardware lifecycle processes. Contribute to IT projects and deployments. What You'll Bring: 3-5 years of experience in a technical support or service More ❯

About Us: We are a Managed Service Provider (MSP) dedicated to delivering exceptional IT support and solutions to local schools and colleges across the Berkshire area. Our mission is to empower educational institutions with the technology they need to thrive in today's digital world. Role Overview: We are seeking a skilled 3rd Line Support Specialist to join our dynamic team. In this role, you will be responsible for providing expert support and resolutions for complex IT issues across Windows, Office 365, and Azure environments. Your focus will be on delivering exceptional service to our clients, ensuring their systems run smoothly, efficiently, and securely. Key Responsibilities: Resolve escalated technical issues related to Windows … Office 365, and Azure environments. Provide advanced troubleshooting and support to end-users and clients, ensuring minimal disruption to their operations. Collaborate with 1st and 2nd line support teams to share knowledge and streamline processes. Implement, configure, and manage solutions in Azure and Office 365 environments. Liaise with clients to understand their technical needs and provide tailored solutions. More ❯

Currently recruiting for a ICT Support Specialist role paying up to £36k for one of our clients in Aberdeen. Salary - Up to £33k Hybrid working (Usually 3 days a week on site) Peterhead (Base location) (core hours 10am-4pm, to meet 35 hours per week) Need Full Uk Driving Licence - Required travel to Aberdeen Office Responsibilities Installation, upgrading … and general support of a wide range of software applications. In building, installation and upgrading of hardware. In extensive asset management. With Network support, installation and maintenance. OS (Win 7 onwards) UK Drivers Licence and own Car If interested please Apply and can share details of the role with you and discuss process further. More ❯

real-world project work and practical training so that you can be ready to launch your new career in cybersecurity with our job guarantee on completion. Newto Training can support you at any stage of your career journey whether you’re new to the industry or looking to exchange your skills, this Cyber Security course is designed to get More ❯

real-world project work and practical training so that you can be ready to launch your new career in cybersecurity with our job guarantee on completion. Newto Training can support you at any stage of your career journey whether you’re new to the industry or looking to exchange your skills, this Cyber Security course is designed to get More ❯