2 of 2 IT Support Specialist Jobs in Yorkshire

Internal Job Title: Global IT End-User Support Specialist Business: Lucy Zodion Ltd Location: Sowerby Bridge Job Reference No: 3932 Job Purpose: The IT End-User Support Specialist is responsible for the day-to-day operational delivery of on-site IT End-User Services across all Lucy companies. The role will prioritize the … and highways infrastructure from the ground up. Our range includes photocells, power distribution enclosures, EV connection feeder pillars, isolators, cut outs and switchgear. Key Accountabilities: Responsibilities: Delivery of assigned IT End-User Support activities and priorities within agreed service levels (e.g. Incidents, Changes, Service Requests, Service Improvements, projects) Provide enhanced and expedited support to VIP and critical … business users Work with other team members to continually improve all aspects of IT services that deliver value and enhanced the end-user experience. Work closely with global business users and teams to exploit existing and new technology. Identify and exploit opportunities for automation and digitization of key processes and activities. Handover of new and replacement hardware, ensuring the More ❯

Social network you want to login/join with: MKM operates throughout the UK with 130+ branches and a central support function based in Hull. Due to continuing expansion, additional IT Support Specialists are being sought to work as part of the IT Helpdesk and wider IT Team, to assist users with all manner of … high degree of customer focus and team working is required. Good interpersonal skills are essential. The ideal candidate will: Be experienced in supporting end users within a multi-site IT environment Be keen to assist, friendly, and customer focused Be great at understanding and resolving problems Have a knowledge and wider awareness of IT systems and processes General … Duties Assist with all manner of IT issues, including desktop, application, telecoms, printing, networking and site communications, either in person, over the phone or by remote control Help troubleshoot and manage the resolution of issues with the assistance of third-party providers Take ownership of, prioritise and keep users informed of issue progress Coordinate the supply and installation of More ❯