Application/Software SupportSpecialist | £25 - £30k | Hybrid/Harrogate| SaaS About the business G.Digital have exclusively partnered with a Yorkshire based SaaS Organisation that is looking for a Software Support Consultant who will be an integral part of the team, offering technical assistance to their customers … Responsibilities: Providing expert technical support for their flagship software product Manage and resolve customer issues Liaise with internal and external customers through various channels to guide them through resolving technical issues Your Skills and Experience: Strong background IT Support/Help Desk Good customer service experience Experience working … is desirable Benefits package £30,000 salary Private Axa Healthcare provided 38 days annual leave in total 5% employer contribution pension Application/Software SupportSpecialist | £25 - £30k | Hybrid/Harrogate| SaaS more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Elevation Recruitment Limited
Elevation Recruitment Group are pleased to be supporting one of our key clients in Sheffield as they look to recruit a Application SupportSpecialist Sheffield – office based role Mon - Fri This is a great opportunity for a tech-savvy professional to take charge of our client's diverse … to manage and optimize email signatures linked to Outlook Work with Klayvio for email marketing, ensuring seamless integration with our website Day to day support of Outlook/Office 365 including set up roles and automated messages based on predefined criteria to enhance communication efficiency Oversee and maintain hardware more »
our products and services. With a wide variety of solutions available, from websites to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. What You’ll Do Trouble … record of delivering high quality customer service in a customer focused environment, preferably a contact center Experience of working in a technical or software support capacity would be ideal Experience of CRM and telephony systems beneficial (preferably Salesforce Service Cloud and Genesys) IT qualifications/degree educated would be more »
Barnsley, South Yorkshire, Yorkshire, United Kingdom
Hireful
of technical knowledge, communication skills, and an understanding of the business processes and challenges specific to the end users they are supporting, providing ongoing support to ensure an overall smooth operation. Consultative selling is the name of the game!! Out and about on the road, you have full autonomy more »