1 of 1 IT Support Technician Jobs in Bath

Job summary Provide IT support to customers ensuring systems are maintained and supported to the highest standards. To ensure that all support calls and requests are dealt with appropriately and in accordance with defined policies and procedures. The post holder may be required to be the first point of contact for all customers with IT Services … queries. This includes call answering, logging calls onto the Service Desk system, password reset, application configuration resets and changing permissions on IT systems. In addition, the post holder will assist in configuration, testing and upgrades of all IT systems and will ensure the continued improvement of data quality throughout the Trust. Main duties of the job To provide … assistance, advice, and fault resolution to users of IT equipment, systems and network. To ensure that all support calls and requests are dealt with promptly and effectively in accordance with defined policies and procedures. To install operating systems and software applications To Assist in system upgrades and rollouts across the Trust as directed To configure, audit, and install More ❯