1 of 1 IT Support Technician Jobs in Somerset

As an IT apprentice, you will be part of a wider IT support function. You will work with colleagues responding to IT incidents both remotely and in-person across multiple sites. These incidents vary and can involve Cloud, Networking and Hardware technologies. Role Roles and responsibilities … but not limited to; Live the mission, values and drivers every day. Support business services to ensure service targets are being met and all processes are followed. Support the business services team to instil processes, quality of service and industry best practices throughout your service area. Ensure all … completion on the service management tool. Follow processes as set out in mapping tool and identify any areas where they can be improved upon. Support IT hardware on site, including basic repairs, wireless and wired network troubleshooting, reimaging and initial software triage across all academies within our trust. More ❯