ITSupportTechnician Purpose The role of ITSupportTechnician will lead and manage all day-to-day IT 2 nd and 3 rd line support activities for Schools. The ITSupportTechnician will liaise with School staff, the IT Service Desk and other 3 rd line support teams to identify, prioritise, own and resolve all ITsupport and service requests. The ITSupportTechnician will work closely with the Projects teams to assist with the seamless delivery of technology transition projects This position is a UK role and will be required to support other schools/sites as requested by … the UK Service Delivery Manager. Key Responsibilities Provide 2 nd and 3 rd line support to UK School staff and students Support Transformation Projects Work alongside and support strategic technical delivery and IT Solutions Strategy Carry out routine BAU maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve ITMore ❯
This is a great new opportunity for an experienced ITSupportTechnician to join a small team working from their office in Cullen and is ideal for someone whos located in or around the Moray area. Company Overview: Our client is an established, forward-thinking provider of IT solutions to a wide customer base. Their reputation … responsive, cost-effective and professional and their mission is to apply quality technology backed up with a high level of service and support. Key duties and responsibilities for the ITSupportTechnician position: Providing telephone, remote and on-site support to clients as required, adhering to established SLAs, logging all activities within the clients ticketing system … and Network systems, Software applications & Email systems Collaborating with vendors and third-party providers to resolve technical issues and escalating as necessary Essential Skills and Experience Required for the ITSupportTechnician: Ability to deploy and provide support to those using Microsoft Office applications including 365, Windows Server & desktop operating systems Networking Technologies Understanding of TCP More ❯
Employment Type: Permanent
Salary: From £12.75 to £13.50 per hour depending on knowledge & experience
Key Responsibilities: Provide telephone, remote and on-site support to clients as required, adhering to established SLAs, logging all activities within our ticketing system. Diagnose and troubleshoot complex hardware, software, cloud, and network issues to resolution. Perform in-depth analysis of system logs, event logs, and other data to identify root causes of issues and prevent future occurrences. Install … and Network systems, Software applications & Email systems Collaborate with vendors and third-party providers to resolve technical issues and escalate as necessary. Essential Skills: Ability to deploy and provide support to those using Microsoft Office applications including 365, Windows Server & desktop operating systems Networking Technologies – Understanding of TCP/IP, Routing, DHCP, DNS, VPN and network security (proxy servers More ❯
NE1, Newcastle upon Tyne, Tyne & Wear, Ouseburn, United Kingdom Hybrid / WFH Options
MFK Recruitment
We have an exciting opportunity for a 2nd Line ITSupportTechnician to work for a multi-award winning IT Managed Services company in Newcastle. Hybrid working is in-play, the successful candidate can work from home for 2 days a week, and 3 days in the office. MFK Recruitment has successfully recruited 42 candidates for … progression opportunities. If you are looking for a role where you can learn new technologies and utilise your current skills, then this is certainly the role for you! This ITSupportTechnician role comes with genuine progression, my client is extremely interested in candidates looking to learn and progress. What will the 2nd Line ITSupportTechnician be doing day-to-day? This is an opportunity to work for a dynamic and fast-growing organisation. The purpose of the role is to install and supportIT systems and infrastructure for our clients. We are looking for a capable 2nd Line Technician with a proven history supporting and maintaining on-premise and More ❯
ITTechnician 📍 Reading 💰 Up to £30,000 We’re working with a leading media provider that’s expanding their internal IT team. They’re now looking for a hands-on ITTechnician to support day-to-day technical operations, internal users, and project-based work from their Reading office. This is a great opportunity … environment where you'll play a key role in supporting internal infrastructure, troubleshooting issues, and keeping systems running smoothly. 🔧 What You’ll Be Doing Providing 1st and 2nd line ITsupport to internal users (remote and on-site) Troubleshooting hardware, software, and connectivity issues Supporting project teams with setup and configuration of internal systems Maintaining documentation and asset …/11 Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint) Active Directory/Group Policy Azure AD Windows Server environments Basic networking (TCP/IP, DNS, DHCP) 🎁 What’s in it for You? Salary up to £30,000 (depending on experience) 22 days annual leave plus bank holidays Private dental insurance Life insurance Ongoing training and development opportunities Friendly, supportive More ❯
Job Title: ITSupport Engineer Location: Leeds Salary: £25,000 - £35,000 Are you an ITSupport Engineer with MSP experience, looking for your next challenge? Are client is growing and looking for a skilled engineer to join their team, you will be working with the latest Microsoft technologies in a fast-paced, supportive environment. As … part of their team, you’ll be providing technical support to a range of external clients, troubleshooting issues, and implementing solutions that keep businesses running smoothly. They pride themselves on their collaborative culture, professional development opportunities, and excellent staff retention. What they offer: On-site parking Monthly team social events Paid-for Microsoft certifications and training Clear career progression … Group Policy Azure cloud services Networking – firewalls, VPNs, DNS, DHCP Hyper-V/VMware virtualisation Experience working within an MSP environment This is a fantastic opportunity for an ambitious ITSupport Engineer looking to grow their skills and take the next step in their career. If this sounds like you, apply now and become part of their team More ❯
Position: ITSupportTechnician Location: Bristol (Queen Square, onsite role) Salary: £28,000 - £33,000 Working hours: 8:30am – 5:00pm About GDS Group GDS Group is a global B2B solution provider of insight, content, pipeline growth, production studios and creative services delivered through our virtual platforms and face-to-face experiences. Founded on our thirty years … suite executives, using real-life, real-time human interactions, to help solve their shared challenges and accelerate projects, so together, we outpace the speed of change. Role Background: The ITsupporttechnician role is a key role in our Information Technology team. The SupportTechnician will be responsible for desktop & server-side management with a … primary focus on providing technical support for our Bristol office. The role will also provide support to our other global offices in Miami, New York and Kosovo. Reporting to the IT Manager you will understand networks across multiple sites and be on hand to advise on solutions to ensure the smooth running of the office. This is More ❯
Are you looking to make your mark in ITSupport? Do you have a drivers license? Then this could be the career opportunity you have been looking for. About the Company: Join a leading logistics company based in Glasgow that keeps supply chains moving across the UK and beyond. They are committed to maintaining seamless IT operations … to support business-critical systems. Due to a recent internal promotion, they are looking for a 1st Line ITSupportTechnician to provide efficient and friendly technical support to our internal teams. Role Overview: As a 1st Line ITSupportTechnician , you’ll be the first point of contact for all IT-related issues across the business. You’ll provide day-to-day technical support, troubleshooting hardware, software, and network issues to ensure smooth business operations. This is a fantastic opportunity for someone eager to develop their IT career in a fast-paced and supportive environment. This role will require you to travel to sites as and when required More ❯
Technical Support Engineer/ITSupportTechnician who has good troubleshooting skills covering hardware, software, networks, operating systems and general IT infrastructure is required for a busy helpdesk/service desk with a well-established company based in Knowsley, Merseyside, North West England. SALARY: £26,000 - £28,000 per annum (depending on experience) + Benefits … Permanent WORKING HOURS: Shift based working hours Monday Friday (8.30am 4.45 or 9.00am 5.15pm) with occasional Saturday working JOB OVERVIEW We a new job opportunity available for a Technical Support Engineer/ITSupportTechnician who has good troubleshooting skills covering hardware, software, networks, operating systems and general IT infrastructure. Working as a Technical Support Engineer/ITSupportTechnician you will report into the IT Manager, where you will support and deliver the operation and integration of ICT Services within the companys ongoing growth phase. The company is technology-driven and as the Technical Support Engineer/ITSupportTechnician you will be fundamental More ❯
be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Net Talent Director @ Net Talent | Consulting, IT Recruitment Leader, Ally, Volunteer Are you looking to make your mark in ITSupport? Do you have a drivers license? Then this could be the career opportunity … looking for. About the Company: Join a leading logistics company based in Glasgow that keeps supply chains moving across the UK and beyond. They are committed to maintaining seamless IT operations to support business-critical systems. Due to a recent internal promotion, they are looking for a 1st Line ITSupportTechnician to provide efficient … and friendly technical support to our internal teams. Role Overview: As a 1st Line ITSupportTechnician , you’ll be the first point of contact for all IT-related issues across the business. You’ll provide day-to-day technical support, troubleshooting hardware, software, and network issues to ensure smooth business operations. This is More ❯
IP professionals across Europe | Reach out for a confidential discussion on what a career at HGF could look like for you The Position We are looking to recruit an ITSupportTechnician to provide a combination of first & second line helpdesk support, assisting with hardware and software problems via phone, email and in person for all … HGF offices restoring service to the customer as quickly as possible. Provide informal 1-2-1 training to support users in using their equipment more effectively and where possible improve their knowledge and to provide self-support resolution wherever possible. HGF tries not to buy propriety software packages, preferring to create tailored systems in-house and because of … this the IT team has direct access to business users when developing solutions. HGF’s main solution ‘Insite/Tempesta’ is used by 98% of the people in the business, this is a totally bespoke and multi-functional system relied on by the business and is written by the team. To ensure its effectiveness and efficiency, it requires More ❯
the job poster from Jones Whyte Talent Acquisition Leader at Jones Whyte LLP Do you thrive in a fast-paced environment and have a passion for delivering excellence in ITSupport? If so, Jones Whyte has an excellent opportunity for you where you will have the chance to shine and contribute your expertise. Why Jones Whyte? At Jones … a shared commitment to excellence. Joining us means stepping into a role where your expertise is valued, and your growth is a priority. The Role As a first-line ITSupportTechnician, you will be supporting the firm with essential tasks, ensuring the smooth running of our technology. You will work closely with the wider IT team to respond promptly to requests via our ticket system, support & maintain hardware, and assist with new & ongoing projects. Additionally, you will liaise with all our staff in person and remotely, via tickets or on the phone, understanding their requirements and managing all requests in line with the department's service level agreements. You will have the direct More ❯
ITSupportTechnician (1st & 2nd Line Support) Location: Bournemouth Salary: £25,000 -£33,000 (DOE) Hours: 40 hours a week working in the office. We are working with a growing IT company currently evolving into a Managed Service Provider (MSP), and they're looking to welcome a proactive and solutions-focused ITSupportTechnician to their team. This is an exciting opportunity to play a key role in supporting both the technical operations and the ongoing growth of the business. As an ITSupportTechnician, you'll be providing both 1st and 2nd line support to a wide range of clients across various industries. You'll gain … hands-on experience with diverse technologies and contribute to a fast-paced, client-focused environment that values innovation and teamwork. Responsibilities of the ITSupportTechnician: Deliver responsive and effective 1st & 2nd line technical support to clients. Troubleshoot and resolve issues involving Microsoft 365, SharePoint, and broader IT infrastructure. Install, configure, and maintain a variety More ❯
About the role We’re looking for a friendly, motivated and technically capable ITSupportTechnician to join our growing IT team. This is a great opportunity for someone with helpdesk or support experience who’s eager to get involved in systems administration, server management and cloud technologies. You’ll be providing day-to-day … technical support to our staff across 40+ care homes and central offices, helping resolve issues quickly and professionally. Alongside this, you’ll have opportunities to assist with server tasks, Active Directory, Office 365 administration and other infrastructure projects as part of your development. This is a permanent role, ideal for someone who wants to build a long-term IT career in a busy but supportive environment. Reports to: IT Manager Key duties and responsibilities End-User Support Act as the first point of contact for IT issues via our helpdesk system. Troubleshoot problems with Windows desktops, printers, network access, email and mobile devices. Resolve or escalate issues in a timely manner to ensure minimal disruption. More ❯
Job Specification: ITSupportTechnician Location: Newton Aycliffe Department: ITSupport Purpose of the Role To provide responsive, effective desktop and systems support across Octric Semiconductors Ltd. This includes routine IT tasks, diagnostics, hardware/software support, and resolving technical issues under the direction of senior IT staff. Key Responsibilities Provide … end-user support for hardware, software, systems, and access issues. Respond to technical support requests via telephone, email, and face-to-face. Troubleshoot and resolve issues using Service Desk tools. Install and configure hardware/software (e.g., PCs, printers, business software). Conduct user account tasks (e.g., creation/deletion in Active Directory). Monitor and maintain computer … systems and networks. Document all activities and participate in regular IT team meetings. Main Tasks Log and track IT issues through the IT Helpdesk. Liaise directly with users to determine and resolve issues or discuss solutions. Work independently or as part of a team in a fast-paced environment. Adapt to shifting priorities and demonstrate flexibility under More ❯
This is an exciting opportunity for an ITSupportTechnician to support the technology needs of a highly reputable educational institution near Worcester. The role requires a proactive individual to assist in maintaining and improving IT systems and providing day-to-day end user support on a range of technologies across both Microsoft and … within a highly impressive campus, and the opportunity to work closely with an established Technology team and build your hands-on experience. Description As the successful candidate for the ITSupportTechnician role, you will provide first and second line ITsupport to students and staff alike, with the goal of resolving technical issues efficiently. … technologies, with a central focus on Office365, as well as Apple hardware including iPads and iPhones. You will work in a hands-on environment, assisting in managing and maintaining IT hardware, software, and network infrastructure. Whilst the majority of the role will be support-based, you will have the chance to collaborate with the wider technology team on More ❯
IT Field SupportTechnician - £30,000/£35,000 per annum - Leeds Principal IT are working with an industry leading and award-winning managed technology provider that are looking for an IT field supporttechnician to join their team. In this role you will play a vital part in supporting their future strategy. … passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software. Your role is primarily field based performing installations, travelling to their other offices and customers sites. You … will also provide support to the service desk along with handling technical escalations. This role also provides the opportunity to work alongside the professional services team with delivering technical projects. Key Experience: The ideal candidate will have extensive knowledge covering all points below and has worked in a similar job for at least 2 years. Office365 - Security policies, Intune More ❯
Ashington, Northumberland, North East, United Kingdom
Chisholm Bookmakers Ltd
run business established in the 1950s with 34 betting shops located throughout the North East of England and Cumbria. Through our association with the Bookmakers Technology Consortium we provide IT services to over 500 shops in the UK and Ireland. We are looking for a full time ITSupportTechnician to join our team based at … our Company head office in Ashington, Northumberland. The role will primarily involve providing technical support to our customers across Chisholm and BTC client estates . You will configure & test new hardware/software for use in a production environment and carry out routine maintenance and effective housekeeping on current I.T. systems and infrastructures. This is an excellent opportunity for … someone with 1 to 2 years experience working within IT who has a genuine interest in technology and wants to progress their career within this field. Main duties and responsibilities: To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, and the service desk ticketing system. To More ❯
Job summary Provide ITsupport to customers ensuring systems are maintained and supported to the highest standards. To ensure that all support calls and requests are dealt with appropriately and in accordance with defined policies and procedures. The post holder may be required to be the first point of contact for all customers with IT Services … queries. This includes call answering, logging calls onto the Service Desk system, password reset, application configuration resets and changing permissions on IT systems. In addition, the post holder will assist in configuration, testing and upgrades of all IT systems and will ensure the continued improvement of data quality throughout the Trust. Main duties of the job To provide … assistance, advice, and fault resolution to users of IT equipment, systems and network. To ensure that all support calls and requests are dealt with promptly and effectively in accordance with defined policies and procedures. To install operating systems and software applications To Assist in system upgrades and rollouts across the Trust as directed To configure, audit, and install More ❯
ITSupportTechnician – Alderley Edge - £33k On behalf of our industry-leading client based in Alderley Edge, we are recruiting for a Senior IT Technician. As Senior ITTechnician, you will maintain and enhance the day-to-day running of the IT estate, supporting team members and sites primarily in the UK but … also across the globe. The Senior ITTechnician will be responsible for: Regularly evaluating our IT systems to ensure they meet the necessary business demands. Researching hardware and software technologies to decide if they offer improvements Oversee new system installation and setup and customise them for business needs. Monitoring system performance to ensure everything runs correctly and … Engineer, implement and monitor security measures for the protection of computer systems, networks and information. Upskilling team members about network security and best practices for computer usage. The Senior ITTechnician will have the following: Excellent interpersonal and communication skills, along with a proven track record of your ability to lead, motivate, inspire and organise a team Desktop More ❯
Second Line Technician needed to cover one of our clients Schools in the Reigate area. Salary: Up to £32,000 Benefits:25 days holiday, company pension scheme, sage benefits Disclaimer: Applicant must have the right to work in the UK, no sponsorship available. We are a leading managed service provider in the Education Sector, and are looking for a … Second Line ITSupport Engineer to be based at one of our client sites. If you are looking for a Company where you can make a real impact and be part of something exciting, then we encourage you to join our team. Your responsibilities will include: Provide Specialist ITsupport that ensures the site establishes and … during the school holidays. Requirements: GCSE Grade 5 or above in Maths and English. A Level, BTEC, NVQ or T-Level in a relevant subject. Industry qualification within the IT sector - Microsoft, Cisco, Aruba, Apple is preferred. 2-3 years experience in an IT Helpdesk or ITSupport environment. Solid understanding of wired and wireless networks More ❯
Group Specialist AI/Data Consultant - In Technology Group Contract Length: 3 Months (Chance of extension or permanent role) Start Date: asap My client has a requirement for an ITtechnician on a 3-month contract. The client is a managed service provider who are supporting a client in the education sector. The client requires an ITTechnician to provide additional cover due to staff shortages. You will be providing support to three separate sites (Stevenage, Baldock, Bedford). We require an Enhanced DBS and driving license. Technical: Manage Microsoft 365 environments (user management, Exchange, SharePoint, InTune, Teams) Equipment Break/Fix PowerShell Endpoint (Management and Support) Familiarity with networking concepts and technologies … the skill set is relevant, matches your experience and you’re interested, please send over your CV. Seniority level Not Applicable Employment type Contract Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr More ❯
Must drive and own a vehicle - on site 5 days a week and need a car to get there**** ITSupportTechnician, Helpdesk, 1st & 2nd line, Microsoft/Windows, Hardware & Software, AD, ITIL Foundation & CompTIA, Drive and own a vehicle, Onsite 5 days a week. A financial services firm are seeking a reliable and skilled ITSupport Engineer to cover 1st & 2nd line support . This mid-level role ensuring smooth operation of their desktop environment and IT systems. You will be providing timely support and maintenance for desktop software and hardware within the organisation and involves troubleshooting hardware issues, installing and configuring software applications, and ensuring user workstations operate efficiently … and securely. Key responsibilities include resolving user-reported issues, managing hardware inventories, assisting with software updates, and maintaining endpoint security compliance Key Responsibilities: Provide 1st/2nd line support for hardware, software, and desktop issues (Windows environment) Administer and troubleshoot Active Directory Set up and maintain desktops, laptops, printers, and mobile devices Install, configure, and support business applications More ❯
We have an exciting opportunity for a 1st Line ITSupportTechnician to join our well-established client in Faringdon, Oxfordshire. MFK Recruitment has successfully recruited 42 individuals for this well-established company in the past 5 years. Extremely ambitious company and they’re very interested in having individuals join their team, who are keen to progress … and succeed. 1st Line ITSupportTechnician – main responsibilities: To manage all incidents and customer requests from receipt to resolution and closure To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep accurate records of all site information using IT Service Management tools Promote best practices and adhere to … change control process Accurately plan and organise a working week Review scorecard weekly with Team Lead 1st Line ITSupportTechnician – skills & experience: Minimum of 6+ months of experience in an ITSupport role Experience in using Windows Server/Active Directory Experience in using Office 365 Admin Exposure to Cloud support (desirable) Experience More ❯
ITSupportTechnician (First Line Support) Norwich Up to £25,000 per annum 37.5 hours per week, Monday to Friday Are you a tech-savvy problem solver with a passion for helping others? We're looking for an enthusiastic ITSupportTechnician to join our dynamic team in Norwich. If you have a … can do' attitude and enjoy tackling technical challenges, this could be the perfect role for you! REED Technology are working with a client who require an ITSupportTechnician, you'll be the first point of contact for end-users, providing top-notch technical support via phone, email, and in-person. You'll troubleshoot hardware, software … and network issues, ensuring our IT systems run smoothly. Your responsibilities will include: Resolving technical issues and providing excellent customer service. Installing, configuring, and maintaining computer systems and peripherals. Performing regular system maintenance and updates. Assisting with the setup and deployment of new equipment. Keeping accurate records of support requests and resolutions. Collaborating with the IT team More ❯