3 of 3 IT Support Technician Jobs in Wales

Overview: The role is responsible for maintaining and optimising the company’s IT infrastructure, ensuring the seamless operation of hardware, servers, storage, and network systems, both on-premise and in the cloud. This includes proactive monitoring, troubleshooting, and support across various IT functions such as hardware, security … and application management. The role also oversees IT service desk operations, providing support to end users, ensures adherence to policies and collaboration on IT projects. Strong emphasis on security, effective service delivery, and continuous improvement of IT processes to meet IT needs and enhance user … satisfaction. Duties and responsibilities Responsible for installing, configuring and monitoring IT Hardware Responsible for supporting and monitoring IT Servers Monitor and support storage appliances and IaaS solutions for performance, availability and security Ensure a secure, optimized network on-premise and in the cloud, while diagnosing and resolving More ❯

Description We are recruiting on behalf of our client for a Senior IT Support Technician , a pivotal role responsible for maintaining and optimising the IT infrastructure of a forward-thinking organisation. This is a hands-on position requiring technical expertise, a proactive approach, and excellent communication … skills to deliver a seamless IT experience across the business. The Role: As the Senior IT Support Technician, you will: Install, configure, and monitor IT hardware and servers. Manage storage appliances and cloud solutions for optimal performance and security. Maintain a secure and efficient network … infrastructure, resolving connectivity issues promptly. Oversee the IT Service Desk, ensuring SLA compliance and high levels of customer satisfaction. Deliver training sessions, IT inductions, and system onboarding/offboarding processes. Collaborate on IT projects, including system upgrades and process improvements. Ensure adherence to IT policies and More ❯

An exciting opportunity exists to join the Shotton Mill’s IT department as an IT Support Technician. You will be a key member of the IT department responsible resolving technical and application issues for end users and providing assistance to more senior roles within the IT organization. This role is crucial in ensuring the smooth operation of our IT systems and supporting our manufacturing processes. Shotton Mill Limited (part of the Eren Holding group) is currently constructing the UK’s largest containerboard machine along with a tissue machine. During 2025 we expect to be … extending the current network to include the new buildings and some re-purposed buildings. We will also be continuing the process of integrating our IT systems with our head office in Istanbul and the other production sites in Corlu and Zonguldak, all based in Türkiye. This position is located More ❯