ITSupport Technician (1st Line) IT Managed Services Provider - Reading (onsite 5-days a week) Salary: up to £30K (DOE) Established for over 15 years, our client is a well-regarded MSP based in Reading, providing IT and Telecoms support to over 300 businesses across the South East. They specialise in Microsoft 365, Windows Server … Virtualisation, and Cloud Migrations, and are known for their friendly, customer-focused approach. Position Overview: The ITSupport Technician will be part of a growing technical team, delivering high-quality 1st Line support to a diverse client base. This role is ideal for someone with solid troubleshooting skills, a passion for customer service, and a desire to … grow within a dynamic MSP environment. Key Skills required: Prior experience in an IT Service Desk role (MSP Experience is preferred) Experience with Active Directory, Group Policy, DNS, file/print services Microsoft 365 setup, support, and administration (including Exchange and SharePoint) Familiarity with service desk ticketing systems Excellent troubleshooting and communication skills Full UK Drivers licence - required More ❯
Junior ITSupport Technician - No Experience Needed Thinking about starting a fresh career in IT? We’re working with employers across the country who are looking to hire graduates from our ITSupport Programme to help meet growing demand. The best part? You don’t need any previous experience - full training is provided from start … re working full-time, part-time, or currently unemployed, this training package is completely flexible and can be done at your own pace. Here’s how the programme works - it’s split into three simple stages: Stage 1 - Online Learning You’ll begin by studying a series of respected and industry-recognised IT qualifications from CompTIA and Microsoft. … Training is delivered online through engaging video tutorials, interactive presentations, and quizzes - all accessible from the comfort of your home. You’ll also get assigned a dedicated tutor to support you every step of the way. Stage 2 - Hands-On Skills You’ll then move on to practical learning via our advanced LiveLabs platform. This is where you’ll More ❯
Unit 1, Enterprise House, 41 Reading Road, Reading, Berkshire, England
SOLUTION CONSULTANTS ICT LTD
will have a positive attitude, attention to detail and the ability to work under varying levels of workload as the service desk can be unpredictable. Role Reporting to the IT Services Manager, you will be working with the technical team in delivering excellent ITsupport and service to our clients, helping to ensure that both individual and … where necessary Contact suppliers where necessary to escalate issues and update internal system with supplier responses Where necessary, order/provision/configure new services for customers Ensure all ITsupport customers are fully monitored at all times. Arrange and take ownership of customer projects where appropriate Maintain a good understanding at all times of SolCo’s product … set and take ownership of improving knowledge Training This is a Level 3 Information Communication Technician Apprenticeship (Support Technician Pathway) Classroom sessions are bi-weekly An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence Potential for full time employment on successful completion of the apprenticeship Transferable skills that are invaluable in the More ❯
About the Company: We are working in Leading multinational information Technology Company Job Title : ITSupport Engineer Location: Aldermaston, near Reading, Berkshire Contract Duration: 7 months IR35 Status: Inside IR35 Clearance: SC (Security Check) clearance is mandatory About the Role: We are seeking a highly skilled and motivated Senior Analyst III, Infrastructure Services to join our team for … workload requirements and is based on-site at a secure location. The ideal candidate will possess strong interpersonal skills, excellent communication, and a solid technical background in a corporate IT environment. Responsibilities: Confirm user and time slots using a booking tool (ServiceNow). Perform Windows 11 upgrades on Microsoft Surface Pro devices. Rebuild or replace devices that are not … capable. Install applications, peripherals, and add devices to relevant Active Directory (AD) groups. Troubleshoot devices and applications. Perform system health checks and manage disk space. Provide customer-facing support and orientation to users. Update user records and inventory. Qualifications: Experience with Microsoft Surface Pro devices or similar hardware. Knowledge of Windows 10 & 11, including troubleshooting and administration. Some experience More ❯
