1 of 1 IT Support Jobs in Bridgwater

The IT Support Executive key role is to support the IT Support Client Base, ensuring their queries/issues are resolved in a timely manner and to carry out the day to day monitoring of in house and client equipment both physical and cloud stored. Role Achieve KPI’s given within your role where they … project management, web demonstrations and training. Actioning and Resolving faults, liaising with the necessary clients and colleagues, and documenting via cases. Escalate complex issues/faults to the Senior IT Support Executive Providing customer support and training via web demonstration, telephone and customer visits. To maintain the best professional relationship with our customers. Provide assistance to other … knowledge with others. Training Training will take place online via weekly lessons through Velocity Academy. The apprentice will also have monthly scheduled coaching calls. Working full time on the IT Support Desk Apprenticeship Standard Information communications technician (level 3) Training Provider VELOCITY 1st LIMITED Working Week Monday to Friday Working hours 09:00 - 17:00 Expected Duration More ❯