12 of 12 IT Support Jobs in Somerset

habitats across the country. They are committed to innovation, sustainability, and providing reliable digital services to their staff and stakeholders. Your new role You'll be the face of IT within a regional office, delivering essential on-site support and collaborating with national teams on broader initiatives. This role involves resolving technical incidents, maintaining equipment, and providing user … support across multiple locations. You'll also have the chance to contribute to documentation, process improvements, and national IT projects. While the role is primarily office-based (4+ days a week), there may be opportunities for occasional remote work and travel to other locations. What you'll need to succeed Strong customer service and communication skills, with the … cloud-based services) Working knowledge of networking fundamentals such as TCP/IP, DNS, and DHCP, as well as physical network connectivity (Wi-Fi, cabling, Switches) Understanding of modern IT security best practices Comfortable working within policy and process, while also taking initiative and managing your own workload Experience collaborating within an IT team and with third-party More ❯

IT Support Engineer - Bristol (Hybrid) - £25,500 - £27,000 We have an excellent opportunity for an IT Support Engineer to join a leading professional services organisation during a period of growth. This role will involve assisting internal users on their IT issues, ranging across their Microsoft and Application suite. You'll be joining a talented … IT Team, picking up the phone, emails and tickets, ensuring you are working to agreed SLAs. Benefits for the IT Support Engineer 23 days + bank holiday rising to 28 + bank Buy or sell holiday Healthcare plan Pension contribution rising with service Life Assurance Cycle to work scheme Enhance maternity and paternity Key Responsibilities for the … IT Support Engineer: Acting as the first point of contact for all helpdesk calls, emails and alerts Assisting users remotely or face to face, offering deskside support when needed. Working closely with team leaders and senior management ensuring tickets are escalated and resolved where needed. Researching and documenting solutions to problems on the companies knowledge base. Required More ❯

Graduate Technology Support Analyst £28,000 to £30,000 - plus training. The Ashdown Group have been engaged by an International market leading organisation who are looking to recruit an outstanding Graduate with a degree in Computer Sciences, Computing, Software Engineering or similar. This is a fantastic opportunity for a high calibre graduate with some commercial experience to join an … organisation, with a desire to train and develop their staff. The successful candidate will focus on providing first class support of bespoke business systems and cloud based applications (SQL Server , JavaScript, Power BI and NetSuite), as well as supporting across business projects. Agile training will be provided Reporting in to the IT manager you will be able to … The ideal candidate will have at least a 2.1 in Computer Science, or a related discipline, have excellent communication skills and be self-motivated and driven. Experience providing customer support would be ideal. This is a fantastic opportunity for a computer science or computing graduate looking to kick-start their career. It is within an organisation dedicated to More ❯

IT Support Supervisor - Swindon - Up to £33,000 - £36,000 My client is seeking a highly motivated and enthusiastic IT Support Supervisor to join their IT team. You will be responsible for delivering, maintaining, and supporting IT services across the business. You will be involved in BAU support of their IT estate … mentoring two junior members of the team as well as helping to deliver projects across the business. Essential skills of the IT Technician: Microsoft server and Cloud operating systems and infrastructure experience MS applications including O365 admin Networking experience with Switches, Routers and Firewalls Understanding of ITIL processes and procedures Experience with Active Directory, Group Policy, DNS, DHCP, TCP …/IP Desirable experience of the IT Systems Administrator: Experience working in a school/education environment. Benefits: 24 days holiday + 8 bank holiday (increasing over time) Local government pension scheme Bupa cashback scheme Employee Assistance Programme Wellbeing, mental health first aiders, company events etc. If you are interested in this role or looking for something similar, please More ❯

Job summary Provide IT support to customers ensuring systems are maintained and supported to the highest standards. To ensure that all support calls and requests are dealt with appropriately and in accordance with defined policies and procedures. The post holder may be required to be the first point of contact for all customers with IT Services … queries. This includes call answering, logging calls onto the Service Desk system, password reset, application configuration resets and changing permissions on IT systems. In addition, the post holder will assist in configuration, testing and upgrades of all IT systems and will ensure the continued improvement of data quality throughout the Trust. Main duties of the job To provide … assistance, advice, and fault resolution to users of IT equipment, systems and network. To ensure that all support calls and requests are dealt with promptly and effectively in accordance with defined policies and procedures. To install operating systems and software applications To Assist in system upgrades and rollouts across the Trust as directed To configure, audit, and install More ❯

IT Specialist ?? Somerset ?? ?? £26,000 - £32,000 per annum What You'll Do: You'll play a key role in supporting the day-to-day IT operations for a growing and forward-thinking legal organisation. Working closely with the IT Manager, you'll provide hands-on support to colleagues across the business, managing both 1st and … to helping implement wider tech projects, you'll ensure that the business remains connected, secure, and efficient. What You'll Bring: At least 2 years' experience in a similar IT support role Solid understanding of Windows operating systems and Office 365 Familiarity with common hardware components and troubleshooting techniques Confidence to handle technical issues independently and manage competing … priorities Strong communication and interpersonal skills to provide clear, user-friendly support A proactive attitude and willingness to embrace new technologies Why You Should Apply: This is a fantastic opportunity to join a collaborative team at a time of exciting growth. You'll gain exposure to a range of IT functions and have the chance to make a More ❯

The IT systems within Bowman Riley are critical to our ongoing operations, including operational management, communications, data storage (including security/access), and design functions. The IT Assistant’s role is to coordinate this work and to recognise and escalate support to the IT Manager as and when necessary. Role The IT systems within Bowman … Riley are critical to our ongoing operations, including operational management, communications, data storage (including security/access), and design functions. Our reliance on IT systems and equipment and their reliability are essential to the company's efficient, safe, and secure functioning. This is becoming increasingly central to the business, especially between the three offices. The IT Assistant’s … role is to coordinate this work and to recognise and escalate support to the IT Manager as and when necessary. Key Responsibilities: Provide technical support to end-users, both in person and remotely Install, configure, and maintain computer systems and software Implement security of the network, data and its storage and communication systems Assist with network administration More ❯

As an IT User Support Apprentice, you will be part of a service desk dealing with varied requests and issues requiring technical support to resolve them. You will focus on resolution and customer service. Role To record, track and prioritise incidents and service requests at the first point of contact. To resolve user requests in a timely … be encouraged to learn how to troubleshoot and administer bespoke systems at Bracknell Council. Training Your learning will be a combination of online classroom-based sessions, one-to-one support with a workplace coach and on-the-job learning and will last for 15 months. At the end of the programme, you will complete an end-point assessment and … work may be required. Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Wednesday, 9th July 2025 Start Date Monday, 1st September 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Analytical skills Logical Team working Patience Qualifications 3 additional subjects GCSE, grade C/4 (Essential) English More ❯

This is an opportunity for an enthusiastic and motivated individual who wishes to start their career in IT with a rapidly growing company which provides IT managed services and automation solutions to a wide variety of business sectors. As an Apprentice Service Hive Engineer Grade 1, you will play a critical role in providing first-line support. Role … Responsibilities Including but not limited to: To get acquainted with the general structure of the Company and understand the way the business functions. Provide 1st line "deskside" technical support to customers on a variety of devices, systems and technologies, along with supporting the "Tech Hub" facility. Manage the incident and request queues for EUC, sharing workload amongst the team. … are at the centre of any real business transformation. That's why we've built an exceptional team of experts committed to delivering user-centric solutions that empower your IT teams, rather than compete with them. Our success is down to our passion for identifying ways in which technology can make work easier, backed up by our dedication to More ❯

We are looking for a motivated and enthusiastic Apprentice IT Support Technician to join our IT team. This is an exciting opportunity for someone eager to start a career in IT and gain hands-on experience while studying towards a nationally recognised IT qualification. Role Provide first-line technical support to staff for hardware … software, and network issues Set up and configure IT equipment including PCs, laptops, printers, and mobile devices Monitor and maintain IT systems and networks Assist with user account creation, password resets, and basic user administration Log support tickets and update them in the helpdesk system Support the rollout of new applications and system Escalate complex issues … to senior technicians as needed Follow IT policies and procedures to ensure security and compliance Training An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. The role offers long term security and the opportunity to progress into a permanent position. Apprenticeship Standard Information More ❯

We are looking for a motivated and enthusiastic Apprentice IT Support Technician to join our IT team. This is an exciting opportunity for someone eager to start a career in IT and gain hands-on experience while studying towards a nationally recognised IT qualification. Role Provide first-line technical support to staff for hardware … software, and network issues Set up and configure IT equipment including PCs, laptops, printers, and mobile devices Monitor and maintain IT systems and networks Assist with user account creation, password resets, and basic user administration Log support tickets and update them in the helpdesk system Support the rollout of new applications and system Escalate complex issues … to senior technicians as needed Follow IT policies and procedures to ensure security and compliance Training An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours will be spent training or studying The role offers long term security and the opportunity to progress into a permanent position Apprenticeship Standard Information More ❯

We are looking for a motivated and enthusiastic Apprentice IT Support Technician to join our IT team. This is an exciting opportunity for someone eager to start a career in IT and gain hands-on experience while studying towards a nationally recognised IT qualification. Role Provide first-line technical support to staff for hardware … software, and network issues Set up and configure IT equipment including PCs, laptops, printers, and mobile devices Monitor and maintain IT systems and networks Assist with user account creation, password resets, and basic user administration Log support tickets and update them in the helpdesk system Support the rollout of new applications and system Escalate complex issues … to senior technicians as needed Follow IT policies and procedures to ensure security and compliance Training Training to be provided: Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects. Throughout the More ❯

Are you passionate about technology and eager to launch your career in IT? Do you love solving tech problems and helping others? If so, this Apprentice IT Support Technician role is the perfect opportunity for you! You’ll get the chance to develop real world IT skills, troubleshoot hardware all while earning and learning! Role As … a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff. What you’ll do at work: Assist in the day to day support of IT equipment, including desktops, laptops, tablets, printers, and interactive whiteboards Provide technical support to staff and students by troubleshooting and resolving hardware, software, and network issues … and maintenance of software applications, operating systems, and hardware devices Monitor and maintain the network infrastructure, including switches, routers, and Wi-Fi access points Assist with setting up new IT equipment for staff and students, including user accounts and profiles Help maintain inventory records of IT equipment and software licenses Assist in the management of user permissions and More ❯