IT Helpdesk Support - 1st Line
Surrey, Carshalton South and Clockhouse, Greater London, United Kingdom
Ashdown Group
We have a brand-new opportunity for a personable and client focused 1st Line Support Engineer to join a small but well-established IT Solutions company. Working within a dedicated team you will be the first point of contact, providing 1st line technical support for their business clients. The role is based at their offices near to … Sutton in Surrey/Greater London. Key Responsibilities: Provide 1st line support to SME clients through the helpdesk ticketing system, troubleshoot basic IT issues, log incidents, and escalate more complex problems to higher support levels. Set up and configure new user accounts, devices and applications; in addition to maintaining and updating IT documentation and databases. You … time management skills Hold a Driving licence with own transport This is a great opportunity to join an award-winning Microsoft partner and take the next stage in your IT career. Salary on offer ranges from £27,000 to £34,000 dependent on experience plus pension with 25 days holiday. More ❯
Employment Type: Permanent
Salary: £27000 - £34000/annum
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