3 of 3 IT Support Jobs in Cirencester

future, meaning there is some great opportunities at the moment for career minded people who want to join them on this journey. They are now looking for an Applications Support Analyst (IT Support) to join them, which is a completely brand new role for them due to continued growth of the business. They offer some genuinely great … culture they have here. Simply put people stay here for the long term and enjoy working for them! The main focus of your role will be to:- Provide technical support for core line of business systems, resolving incidents and service requests within agreed timescales. This will involve taking the initial call/ticket and talking to users here, working … service Investigate and resolve recurring issues, performing root cause analysis and implementing long-term fixes in collaboration with development and infrastructure teams Create and update technical guides, FAQs, and support procedures to ensure consistent knowledge sharing across the support team and wider business Work with internal and external technical teams to support release cycles, perform smoke testing More ❯

all enthusiastic and committed individual to join our team. In return, we’re keen for you to learn about a wide range of roles and technologies in a typical IT department which will help you understand how to support both staff and customers. Role You’ll work with the rest of the helpdesk team on a rota during … the week learning to: Provide 1st line IT Helpdesk support to staff, parents and students over the phone, email or in person at our IT Helpdesk hub On days you’re not on the front desk, you’ll be: Working on open support tickets Assisting with regular IT audits, including access control, hardware, and software … Monitoring security dashboards and helping to resolve issues Installing or maintaining IT software and hardware around the college campus Assisting 2nd line support to troubleshoot more complex issues Working with team members on delivering projects and service improvements Training Whilst the majority of training will take place at work, there will be occasional attendance at workshops (Teams and More ❯

Looking for a hardworking individual with a passion for technology to join our IT department. Role Main role/Responsibilities Handling incoming phone calls and gathering required information. Responding to incoming emails and prioritising incidents. Proactively logging alerts from our monitoring systems. Dealing with IT problems and incidents for a variety of customers and technologies. Desirable Skills: A … strong interest in IT and technology. Good inter-personal skills. Customer service skills. Great written and verbal English. Personal Qualities: Team player with ability to work independently. Motivated Flexible attitude Honest Hard-working Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard. You will also receive full training and support from the Just IT apprenticeship team to … of the business, including (but not limited to): network engineer, infrastructure engineer, cloud engineer, project coordinator, pre-sales consultant. Apprenticeship Standard Information communications technician (level 3) Training Provider JUST IT TRAINING LIMITED Working Week Shift based: Start time varies from 07:30 - 11:30. Finish time varies from 16:00 - 20:00. Days to be confirmed. Expected Duration More ❯