11 of 11 IT Support Jobs in Edinburgh

We are seeking a skilled IT Support Engineer to provide advanced technical support within our organization. This role involves troubleshooting complex IT issues, supporting end-users, and ensuring the smooth operation of the IT Service Desk. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work independently … and as part of a team. This is an office-based role but offers some flexibility. Experience in IT support within a Retail environment is beneficial but not essential. A solid understanding of networking fundamentals is desirable. Responsibilities Provide support for IT incidents and service requests, including hardware, software, network issues, and to manage and document … these requests using our Fresh Service ITSM tool. Communicate effectively with users to understand their needs and provide optimal solutions. Troubleshoot and resolve IT issues promptly, minimizing disruption to business operations. Deliver a highly available and well-managed IT service, ensuring compliance with service level agreements (SLAs) and reporting requirements. Communication & End User Management Communicate effectively with users More ❯

Join to apply for the Computing Officer - IT Support Analyst role at The University of Edinburgh Join to apply for the Computing Officer - IT Support Analyst role at The University of Edinburgh Get AI-powered advice on this job and more exclusive features. Job Description Grade UE05: £29,179 - £33,482 per annum + 15% uplift … for shift work Information Services Group Full-time: 35 hours per week Open-ended (permanent) This is an exciting opportunity to join an IT support team in a fast moving environment within a world leading University. We are looking for a Computing Officer to join our team who is able to provide front line support for a … broad range of IT services used in teaching, research and within University libraries. Job Description Grade UE05: £29,179 - £33,482 per annum + 15% uplift for shift work Information Services Group Full-time: 35 hours per week Open-ended (permanent) This is an exciting opportunity to join an IT support team in a fast moving environment More ❯

Service Desk team. The S+W service desk is an eight person team split across Edinburgh, Glasgow and London. The team rota the provision of first, second and third line support to 500+ users. Outside of the rota, team members are involved in the planning, delivery and documentation of a variety of projects. The role Primary Duties To maintain and … deploy the firms laptop and desktop operating systems and applications. To test, commission and install new software, hardware and IT systems. Contribute to the development and documentation of IT procedures and processes. Act as a technical resource in projects as directed by manager. Secondary Duties To provide 2nd line application, OS and hardware support for internal and … and to escalate with relevant details where appropriate. To carry out any other reasonable duties as requested by manager. Candidate Profile Experience of OS and application deployment. Strong technical support capability covering Windows 10, MS Office, Active Directory, MS Exchange and iOS configuration (including EMM experience). Experience of iManage, Citrix, Windscribe, Workshare, Mobile Iron and Mimecast. Patch Management. More ❯

Social network you want to login/join with: IT Support Analyst (2nd line), Edinburgh col-narrow-left Client: Location: Edinburgh, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 405263d219c9 Job Views: 2 Posted: 02.06.2025 Expiry Date: 17.07.2025 col-wide Job Description: We are excited to offer an IT Support Analyst - a fantastic opportunity to join the Service Desk team at a well-established company in Edinburgh city centre. The IT team is spread across Edinburgh, Glasgow, and London, providing first, second, and third-line support. Team members are actively involved in planning, delivering, and documenting various IT projects. Role Overview: You will be responsible for maintaining … and deploying the company's laptop and desktop operating systems and applications. The role involves testing, commissioning, and installing new software, hardware, and IT systems. You will contribute to developing and documenting IT procedures and processes, and act as a technical resource for ongoing projects. Key Responsibilities: Maintain and deploy operating systems and applications. Test and install new More ❯

IT Support & Infrastructure Specialist We're seeking a motivated and collaborative IT professional to join an on-site team. This role focuses on providing daily IT support and actively contributing to the maintenance and expansion of the company's IT infrastructure. There's significant potential for growth into IT management and the implementation … and management of DevOps/Build Systems. The IT environment supports a diverse user base and cutting-edge technology. Their infrastructure spans on-premise, multi-national, and cloud-based systems. They are committed to maintaining robust security and integrity while fostering an environment that encourages engineering innovation. Essential Skills & Knowledge: Strong analytical and problem-solving abilities Excellent communication skills … Directory administration Scripting proficiency (e.g., bash, PowerShell, DOS) Virtual machine management Experience handling sensitive data Networking experience (VLANs are a plus) Key Responsibilities Will Include: Providing day-to-day IT user support and issue resolution Administering software licenses Managing Microsoft Endpoint Configuration Manager Assisting with IT needs in engineering labs Maintaining IT inventory Certificate management Managing More ❯

to connect them with exceptional tech professionals for this role. Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. It’s a core delivery component of the Version … the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best experience to our customers. We are looking for a skilled and results-oriented Onsite Support Analyst based in Edinburgh. In this role, you will serve as the primary point of contact for local technical support at our organisation's customer site. Your responsibilities … will include delivering prompt and professional assistance to resolve IT-related challenges, enabling your colleagues and customers to remain productive and achieve their goals. With a strong focus on delivering exceptional customer service, you will apply your technical expertise to ensure a dependable IT infrastructure. Whether addressing first-level issues, escalating complex problems, or performing maintenance tasks, you More ❯

creating a One EQ ethos that brings our values to life. At EQ, our values are central to everything we do. They guide how we show up, how we support one another, and how we grow together: We Shine Together: We celebrate everyone's individuality and work as one team. We Do the Right Thing: We act with kindness … fairness, and integrity in everything we do. We Make It Count: We're quietly brave as we make a difference, every day, for our clients and communities. There has never been a more exciting time to join EQ! Role overview As an IT Support Analyst your ability to provide support services including fixing and maintaining hardware … and software, providing network support and installing I.T equipment is essential. You will excel at maintaining our IT processes and systems, and through your contribution to continuously improving our IT infrastructure, you’ll help to optimise business performance and enable the firm to achieve its long-term goals. Your ‘go to’ person is the Servicedesk Manager, who More ❯

our Digital X – Hosting Solutions Team. We’ll provide all the technical training you’ll need to be successful in your role You’ll complete the externally Digital Technology – IT Support Level 8 apprenticeship programme, which will set you up with excellent career prospects. For more information about the programme please see our FAQs Our people are the … foundation that success is built on, so we’re passionate about supporting them too. We’ll support you in completing your programme and you’ll be part of our growing community of apprentices This job does not meet Skilled Worker visa sponsorship requirements We thrive through diversity and value the variety of backgrounds, perspectives and opinions in the room … and if you value this too, there’s a place for you with us. What you'll do As a IT Support Apprentice within our Digital X – Hosting Solutions Team you will : Support the provision of the day-to-day technology based services and assist in and validate the deployment of new applications and architecture across the More ❯

or just a better sense of belonging, we believe we've created a culture in which everyone can succeed, no matter how you got here. The Position Joining our IT Operations team, you'll be on the front line alerting our technology teams to incidents, outages and ongoing issues, and supporting future risk mitigation. Each day is different, and … as the company continues to scale, our IT Operations team needs to adapt, which you can get involved with! Working with a variety of technical teams, you will conduct system analysis of operational issues to include automation, troubleshooting, and problem solving. You'll be charged with monitoring the production environments, ensuring proactive management of events, active vendor management and … role has a shift pattern of Monday to Friday 0600 - 1400, at least three times per week. Some of your day-to-day responsibilities will include: Proactive monitoring and support of the production environmentsto reduce the potential for errors Act promptly on alarms, service degradation and outages, and act as a focal point for outages until restoration Maintain a More ❯

Days Per Year 6 Charity Days Per Year LinkedIn Learning Account Enrolment with Approved Training Company for SVQ Level 6 and Microsoft Certifications We are looking to recruit an IT Support Apprentice to join our busy help desk team. This will be an apprentice level appointment under the Modern Apprentice scheme, and will you be enrolled onto the … IT Support learning plan. As well as getting on the job training, you will also receive classroom training on Microsoft systems & applications, networks and general IT problem solving skills. Your role will initially involve a high degree of building new computers and laptops, setting up new users, and assisting the help desk team with answering calls and … to troubleshooting 1st Line type problems. This role would ideally suit a recent school leaver who is looking to make their first step on the career path in the IT industry within a professional office. You will need to be hard working, have great attention to detail, work to deadlines, be very well organised and have a real interest More ❯

Join to apply for the IT Support role at Scottish Apprenticeships 22 hours ago Be among the first 25 applicants Join to apply for the IT Support role at Scottish Apprenticeships Get AI-powered advice on this job and more exclusive features. Job Overview Job purpose As a IT Support Apprentice within our Digital … X – Core Solutions Team you will Provide support to ensure the operational health of the Mainframe platform covering Incident and Change for Databases, Networks or system Capacity and Performance. Support the Team’s activities to ensure that the platform integrity is maintained in line with technical roadmaps whilst also supporting change demands from Domains or Centres of Excellence. … systematic approaches to data analysis, network management or database administration Taking on an apprentice role could be a fantastic starting point or change for your career. You’ll receive support every step of the way, with guidance, training and mentoring to help you reach your full potential. Your line manager will set you up with goals and an individual More ❯