offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition – so there’s always an exciting new opportunity to support UK businesses on the horizon. Job Description Salary: £22,308.00 per annum Location: Nelson Working Hours: Monday - Friday 8:30 - 17:00 The ITsupport engineer will … be expected to respond to service desk tickets raised by employees, investigate, and close the cases. They will liaise with the IT team leader and all teams across the group to ensure effective ticket resolution. They will take an active interest in continuous service improvement, increasing the service offering towards our users. They will also participate in project work … and general IT activities required by the business. Responsibilities: Troubleshoot customer’s technology within the organisation office environment. Management of the IT tickets within the service desk. Support the business in a range of bespoke applications. Assist with the incident management process, taking ownership and responsibility for tickets through to completion. Imaging and deploying workstations to end More ❯
City of Preston, Lancashire, Preston, United Kingdom
In Technology Group
Role: ITSupport Engineer Location: Preston, Lancashire Salary: £26,000 - £32,000 DOE We are looking for an enthusiastic 1st/2nd Line IT Engineer to join our clients growing team in Preston. The successful candidate will be responsible for providing technical support to internal users. From handling day-to-day support requests to getting … hardware Respond to queries via phone, email and other channels Diagnose technical issues and provide solutions Provide customer service and liaise with other departments Skills and Requirements: Able to support users at a 1st/2nd line base Good knowledge of computer hardware and software Experience with Windows and/or Mac operating systems Laptop, PC, printer support … Directory, Servers, Security Driving Licence and own vehicle If you are interested in this role and have the required skill set, please apply for immediate consideration and interview. Keywords: IT Helpdesk, Technical Support, 1st/2nd line, Customer Support, User support, Problem Solving, IT Technician, IT Engineer In Technology Group Ltd is acting as More ❯
Connecting Tech Talent with Leading Businesses | Specialising in DevOps, ITSupport and Software Engineering. Location: Office-based Salary: £26,208 (Real Living Wage) Applause IT are looking for a ITSupport Engineer to join the IT team of a dynamic organisation. This position offers a fantastic opportunity to be at the forefront of ITsupport, ensuring the smooth operation of IT services across the business. As the ITSupport Engineer , you will be the face of the IT department, delivering rapid and effective support across various sites. Your role will be crucial in maintaining operational excellence, providing solutions to support requests via phone, email, and in … service requests promptly, providing courteous and effective support. Diagnose and resolve issues efficiently, documenting solutions for future reference. Configure and install hardware and software, ensuring optimal performance and security. Support the disposal of legacy hardware in compliance with WEEE directives. Communicate effectively with employees at all levels, tailoring technical language for diverse audiences. Skills and Experience Required: Knowledge of More ❯
Are you an experienced IT professional looking to take the next step in your career? We are currently seeking an experienced IT Engineer to join our team here in Preston. We are an established managed service provider providing IT services across Lancashire since 1999. We are a small but expanding team dedicated to managing IT and … engineer to join our team and grow with us. The ideal candidate will have a number of years of experience in a similar role, with a strong background in IT systems and network management. You must have excellent problem-solving skills and the ability to work well under pressure. Your Duties as ITSupport/Helpdesk Engineer … will include : Troubleshooting IT issues both remotely and on-site Installing and configuring IT hardware and software Managing cloud based systems and services Managing and updating documentation Our Ideal Candidate will have : Prior experience working in an MSP technical role In depth knowledge and experience supporting Microsoft Windows/Windows Server A sound knowledge of IT security More ❯
your help. If you are care-focused and seeking to join a thriving organization, CHEC is your employer of choice! We have an exciting opportunity for a 1st line ITsupport engineer to join us as we continue to expand across the UK. About the role An exciting opportunity has arisen for a dynamic ITSupport … Engineer to join our team during our next phase of growth. We are looking for a tech-savvy, forward-thinking individual to bring new ideas and solutions to our ITsupport team. If successful, you will serve as the first point of contact for all ITsupport queries within a well-established private healthcare provider with … our northern region and involve regular site visits. Responsibilities include: Responding to users' software/hardware queries via email or phone Guiding colleagues or clients through actions to resolve IT issues Having prior experience with Microsoft stack and Azure (Cloud Services) Escalating issues to relevant teams when necessary Monitoring and maintaining computer systems and networks Troubleshooting system and network More ❯
21.42 per hour Role will require being onsite everyday - office location Blackpool Join our team supporting a key client site, where you'll play a crucial role in maintaining IT service levels and supporting end users across the region. Key Responsibilities: Manage and respond to ITsupport tickets for the local hub and surrounding spokes, ensuring SLAs … and asset management, including scanning equipment in and out of hub locations. Handle hardware repairs for in-warranty devices and coordinate with vendors for parts, replacements, and returns. Process IT equipment disposals in line with contractual obligations. Replenish IT lockers as needed. Support hardware rollouts, deployments, and break-fix activities. Flag potential service issues or improvement opportunities More ❯
2nd Line ITSupport Engineer (MSP) Location: West Lancs Salary: £27 32k plus Medicash, free parking, + more benefits The Opportunity for you Are you currently working on a service desk, and looking to join a company that offers training, development, and progression? Then this is the job for you. Due to contract wins, our client is looking … to add to their service desk team. As an ITSupport Engineer, youll be based in the West Lancs office for an MSP who provide solutions to a range of clients. These have recently won contracts and in turn, needs to grow out their support team. Safe to say theyre heading in the right direction. The service … and in turn be offered promotions a perfect opportunity for somebody wanting to progress their career. Ideally, wed be looking for someone who has: * Previous experience in either a support desk or customer facing role * Windows Server 11-10 OS & Desktop OS experience * Active Directory & Azure AD * Proven experience troubleshooting and diagnostic experience via logs, tickets and reports * RMM More ❯
days ago Be among the first 25 applicants Direct message the job poster from identifi Global Resources Connecting talent with BioTech and CleanTech start-ups | Cyber, Data and IT specialism | Strategic Talent Acquisition | Architect of Positive Hiring... 6 months, Inside IR35 contract - £21.42 per hour Role will require being onsite everyday - office location Blackpool Join our team supporting a … key client site, where you'll play a crucial role in maintaining IT service levels and supporting end users across the region. Key Responsibilities: Manage and respond to ITsupport tickets for the local hub and surrounding spokes, ensuring SLAs are met. Maintain accurate stock control and asset management, including scanning equipment in and out of hub … locations. Handle hardware repairs for in-warranty devices and coordinate with vendors for parts, replacements, and returns. Process IT equipment disposals in line with contractual obligations. Replenish IT lockers as needed. Support hardware rollouts, deployments, and break-fix activities. Flag potential service issues or improvement opportunities to the team leader. Adhere to all site regulations and internal More ❯
and Wednesday) for 4 weeks to start (possibility of extension with 5 days a week shifts) Location - Bredbury Park Way, Bredbury, Stockport SK6 2SN Working with service desk on support tickets. We are looking for a ITsupport engineer who can handle incoming incidents and service requests via our internal ticket system raised through various channels, including … focus on thorough fact finding to lead customer issues through to completion with clear communication and ownership, this role empowers members of the team to manage issues effectively with support from internal SME's and technical resolver groups. Excellent verbal and written communication skills, able to clearly articulate updates for internal stakeholders and externally for customer updates. Ability to … supporting enterprise network solutions, working alongside vendors and partners to deliver resolution within SLA. Knowledge and understanding of best practice framework(such as ITIL &ISO) for the delivery of IT services If this is something that interests you and posses skills required, please do apply. Thanks No Resumes Found Upload a new resume Job Overview Location: Bredbury Stockport SK More ❯
Our client based in Preston is currently seeking an ITSupport Engineer to join their team in an ITsupport role. This is an excellent opportunity for a technically skilled and customer-oriented individual looking to provide hands-on support across a range of hardware, software, and network issues. Key Responsibilities: Provide first- and second … line support for users across the business Troubleshoot and resolve technical issues via phone, email, and in person Support and maintain desktops, laptops, mobile devices, and printers Assist with user onboarding, system setups, and routine upgrades Monitor and maintain IT systems and network infrastructure Key Requirements: Strong knowledge of Windows operating systems, Microsoft 365, and basic networking … Effective problem-solving skills and attention to detail Good communication and interpersonal abilities Previous experience in a general ITsupport role is highly desirable This is a great opportunity to join a supportive team in a well-established organisation. To apply and learn more, just click the button! One of the team will be in touch. More ❯
Principal IT are currently working with a successful MSP who are looking for an ITSupport Engineer to join their Technical department. The 1st/2nd Line Support Engineer will serve as the first point of escalation from 1st/2nd Line Support Engineers, handling more complex client incidents, service requests, and planned work. You … will support a national customer base and internal IT infrastructure, resolving escalated tickets, undertaking routine proactive work, and assisting on project work where required. As ITSupport Engineer your duties will include: Manage tickets through to escalation or resolution Proactive maintenance through monitoring, patch management and administration of customer and internal IT estate. Antivirus monitoring … management and support. Providing technical support to clients via the telephone and the ticketing system. Diagnosing and resolving software and hardware faults. Installing, configuring, and supporting desktops and laptops. Supporting users and their devices. Educating clients in how to use our supported systems. Escalating unresolved tickets to 2nd & 3rd Line Support Engineers when required. Help with 2nd Line More ❯
Join to apply for the Software/ITSupport Manager role at Axon Moore 15 hours ago Be among the first 25 applicants Join to apply for the Software/ITSupport Manager role at Axon Moore This range is provided by Axon Moore. Your actual pay will be based on your skills and experience — talk … with your recruiter to learn more. Base pay range Software/ITSupport Manager- Darwen, Lancashire BB3 Office based: 9am to 5pm Monday-Friday Salary: £40k Benefits: 25 days holiday plus Bank holidays and more to be discussed used at the application stage. Be the driving force behind exceptional customer experiences. We’re looking for a passionate and … with customers. This role is ideal for someone who thrives in fast-paced environments, loves solving complex problems, and has a talent for leading and inspiring others in the ITsupport sector. What You’ll Be Doing Lead with purpose: Guide and support a team of service professionals, ensuring smooth operations and consistently high performance. Shape the More ❯
ITSupport Engineer (MSP) Lancaster £27 - 32k plus private health + more benefits The Opportunity for you Are you currently working at 2nd line, and looking to join a company that offers training, development, and progression? Then this is the job for you. Due to growth, our client is looking to add to their team. As a … nd line ITSupport Engineer, youll be based in the Lancaster office for an MSP who support nearly 300 clients. Our client has recently won contracts and in turn, needs to grow out their tech team. Safe to say theyre heading in the right direction. This MSP is looking for a Microsoft bias engineer who is looking … their members of staff start out as an apprentice and work their way up to shareholder! You will be working in a team of 6 alongside other analysts fixing IT issues from external customers to ensure their businesses can run smoothly. You will be working in a busy office environment and will have to be customer focused and able More ❯
ITSupport Engineer (MSP) Lancaster £27 - 32k plus private health + more benefits The Opportunity for you... Are you currently working at 2nd line, and looking to join a company that offers training, development, and progression? Then this is the job for you. Due to growth, our client is looking to add to their team. As a 2nd … line ITSupport Engineer, you’ll be based in the Lancaster office for an MSP who support nearly 300 clients. Our client has recently won contracts and in turn, needs to grow out their tech team. Safe to say they’re heading in the right direction. This MSP is looking for a Microsoft bias engineer who is … looking for the next step in their career. This role consists of around 50% ticket work and 50% project work. It’s a fluid environment so we will need someone who isn’t afraid to roll up their sleeves and help the team out. This company strongly encourages the development of their team and is keen for their employees More ❯
Position not right for you? Share it with someone you know. IT/AV First Line Support (89010) Reference: JUN Expiry date: 22:59, Wed, 25th Jun 2025 Location: Liverpool An exciting opportunity has arisen for a highly motivated IT/AV First Line Support to join the IT Services Department here at the … Liverpool school of Tropical Medicine. You will be responsible for supporting staff in troubleshooting IT and AV problems and working with other members of the IT Services team to create functional and workable IT and AV services. About the team: The IT Services team provides support to the academic, research and administrative community across LSTM … in Liverpool, you will be an integral part of the team enabling the ongoing success of our teaching, research, and community projects. Key Responsibilities are (but not limited to): IT Service Delivery Deliver support for IT and AV services across LSTM Main Activities Install, configure, and troubleshoot IT and AV equipment. Install and troubleshoot a broad More ❯
AI Support Engineer Computer Vision Retail Tech Are you passionate about solving complex problems and working with cutting-edge AI and computer vision technology? We re looking for a Technical Support Engineer/Systems Analyst to play a key role in the success of AI-powered systems deployed across global retail environments. Analyse video footage and AI metadata … to investigate system anomalies Create detailed reports on system performance Help shape future system enhancements and boost customer satisfaction Experience in a technical support or analyst role, ideally with AI or software systems Ability to analyse structured/unstructured data, especially video and metadata Bonus Points for: Exposure to AI, computer vision, or ML systems Familiarity with Go, Python … or similar languages Experience using video analysis tools or support ticketing platforms Ready to be part of something game-changing? Apply now and help shape the future of retail through intelligent, AI-driven technology. More ❯
a company that offers training, development, and progression? Then this is the job for you. Due to growth, our client is looking to add to their team. As an ITSupport Engineer, you’ll be based in the Lancaster office for an MSP supporting nearly 300 clients. Our client has recently won contracts and needs to expand their … This MSP is seeking a Microsoft-biased engineer who is ready for the next step in their career. The role involves approximately 50% ticket work and 50% project work. It’s a dynamic environment requiring someone who is proactive and team-oriented. The company encourages team development and promotes continuous upskilling, offering opportunities for advancement. One employee started as … an apprentice and became a shareholder! You will work in a team of 6 analysts, resolving IT issues for external clients to ensure their business operations run smoothly. The role requires customer focus and managing client expectations. If you have hands-on experience in another MSP and can start immediately, this could be the right opportunity for you. A More ❯
Join to apply for the Information Technology Support Analyst role at EG On The Move Join to apply for the Information Technology Support Analyst role at EG On The Move Get AI-powered advice on this job and more exclusive features. This range is provided by EG On The Move. Your actual pay will be based on your … skills and experience — talk with your recruiter to learn more. Base pay range Role: IT Service Desk Analyst Location: Blackburn, BB1 2FA Job Type: Full time Permanent Company: EG On The Move About the role: We are on the lookout for a proactive and detail-focused IT Service Desk Analyst to become a vital member of our dedicated … IT team. In this key role, you will act as the first point of contact for end-users, delivering exceptional technical support and ensuring seamless IT operations across the organisation. Your ability to troubleshoot, resolve issues promptly, and provide guidance will empower our teams to stay productive and drive business success. What you’ll do: Provide timely More ❯
ITSupport Engineer (MSP) Lancaster £27 - 32k plus private health + more benefits The Opportunity for you Are you currently working at 2nd line, and looking to join a company that offers training, development, and progression? Then this is the job for you. Due to growth, our client is looking to add to their team. As a … nd line ITSupport Engineer, youll be based in the Lancaster office for an MSP who... More ❯
ITSupport Technician Our key client, based in Preston, is looking for an ITSupport Technician to join their ITsupport team on a temporary basis, initially for 4-weeks. The ITSupport Technician will be based in a school so any experience in the education industry would be helpful. The ITSupport Technician will be joining on a full-time basis and this will be an on-site position. This vacancy will suit an ITSupport Technician with previous experience of supporting a variety of hardware, as well as MS365 & Active Directory. This contract is inside IR35 and will be worked through an umbrella company. Essential Skills … Previous experience in end-user support - MS365/Active Directory - Strong communication and troubleshooting skills - Recent Enhanced DBS OR on the DBS Update Service This is an excellent opportunity for an ITSupport Technician with a strong ITsupport background to secure a contract with good potential to extend. If you are interested, please click More ❯
ITSupport Engineer (MSP) Lancaster £27 - 32k plus private health + more benefits The Opportunity for you Are you currently working at 2nd line, and looking to join a company that offers training, development, and progression? Then this is the job for you. Due to growth, our client is looking to add to their team click apply for More ❯
Join to apply for the IT Practitioner – Application Support role at BAE Systems 4 days ago Be among the first 25 applicants Join to apply for the IT Practitioner – Application Support role at BAE Systems Job Title: IT Practitioner – Application Support Location: Barrow-in-Furness. We offer a range of hybrid and flexible working … Doing Using specialist knowledge of CAD applications, you will liaise with end users and provide resolutions to resolve any issues You will be working closely with key Business and IT Stakeholders on product prioritisation You will manage aspects of the product lifecycle whilst enabling the Design products to meet the needs of end users Develop various test scenarios to … have significant knowledge and experience of at least 1 major CAD tool (FORAN, NX) Be educated to HNC/Degree level or hold equivalent experience within Software Engineering or IT Engineering Principles Have gained experience within an Electrical Engineering background or environment You will need to hold a good level of experience in delivering objectives Experience of providing guidance More ❯
ITSupport Technician 24,710 - 25,590 + 37 Hour Week + 37 Days Holiday + Public Sector Pension + Company Benefits Wigan (Commutable from St Helens, Bolton, Manchester, Chorley, Bury, Rochdale) Are you a ITSupport Technician looking for a stable role within education offering great holidays, excellent training opportunities and a great work - life … and students. The college has a strong reputation for providing high - quality education and investing in both its learners and staff. They are now looking to expand their internal IT Team to support continued growth and infrastructure upgrades. In this role, you'll be responsible for providing first and second-line technical support across the colleges IT systems, helping staff and students with a range of issues from software troubleshooting to hardware set ups. The Role: Provide 1st and 2nd line ITsupport across college sites, resolving hardware, software and network issues. 37 hour week Monday - Friday The Person: Experienced in ITsupport Hold Relevant IT Qualification Looking for a stable More ❯