1 to 25 of 38 IT Support Jobs in the North West

IT Support (Line Management) Manchester £30,000 to £40,000 + Career Progression + Leadership Progression + Company Bonus + Company Pension + On the Job Training Are you an IT Support or similar, looking to take on a leadership role in line management and lead a team of IT engineers and projects, looking to … progress your career to Head of IT with a local, growing MSP business, looking to take on more responsibility and take charge of your own projects with an IT support and services company offering company bonus, company pension, on the job training and clear routes for career progression and development? Do you want to join a well … MSP company, operating across a range of industries and moving from strength to strength with their high staff retention rate, looking to expand their team of friendly and expert IT engineers, offering on the job training, career progression opportunities and more great company benefits? On offer is a fantastic opportunity to be a part of an IT company More ❯

IT Support (Line Management) Manchester £30,000 to £40,000 + Career Progression + Leadership Progression + Company Bonus + Company Pension + On the Job Training Are you an IT Support or similar, looking to take on a leadership role in line management and lead a team of IT engineers and projects, looking to … progress your career to Head of IT with a local, growing MSP business, looking to take on more responsibility and take charge of your own projects with an IT support and services company offering company bonus, company pension, on the job training and clear routes for career progression and development? Do you want to join a well … MSP company, operating across a range of industries and moving from strength to strength with their high staff retention rate, looking to expand their team of friendly and expert IT engineers, offering on the job training, career progression opportunities and more great company benefits? On offer is a fantastic opportunity to be a part of an IT company More ❯

IT Support (Line Management) Manchester £30,000 to £40,000 + Career Progression + Leadership Progression + Company Bonus + Company Pension + On the Job Training Are you an IT Support or similar, looking to take on a leadership role in line management and lead a team of IT engineers and projects, looking to … progress your career to Head of IT with a local, growing MSP business, looking to take on more responsibility and take charge of your own projects with an IT support and services company offering company bonus, company pension, on the job training and clear routes for career progression and development? Do you want to join a well … MSP company, operating across a range of industries and moving from strength to strength with their high staff retention rate, looking to expand their team of friendly and expert IT engineers, offering on the job training, career progression opportunities and more great company benefits? On offer is a fantastic opportunity to be a part of an IT company More ❯

Job Title: 1st Line IT Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client area growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their friendly and dynamic support team providing remote support to their customer base. The Role of Level IT Support Engineer Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level Providing 1st line technical support across our customer base via phone or email Be responsible for both reactive … and proactive maintenance activities Contribute to IT projects when required Follow agreed processes and procedures for the support team Maintenance of all IT service documentation Person Specification One year's equivalent work experience within an IT Support/Managed Service Provider environment. Excellent problem-solving skills working in a logical methodical style with the ability More ❯

Are you an experienced IT Support Engineer looking for your next career move? Are you passionate about delivering excellent on-site IT Support? We are recruiting for an IT Support Engineer on a full-time permanent basis based in Carlisle. This role is 5 days on site and offering a salary of up to … depending on experience. Due to the client's location, you will need a full UK driving license and ned access to your own vehicle Key Responsibilities as an IT Support Engineer: Deliver top-notch remote and onsite IT support Monitor and maintain client systems proactively Install and configure hardware, software & networks Tackle issues across Microsoft … AD, VMware, VoIP, and more Ensuring customer satisfaction throughout all client interactions Accurately following all processes and documenting tickets accordingly Experience and Skills Require for the IT Support Engineer: 3+ years' experience in IT support Working knowledge of Windows Server, Microsoft 365, AD, VMware and Hosted VoIP A confident communicator who can explain tech to non More ❯

Job Title: IT Support Engineer Location: Preston Salary : £27,000 - £35,000 Are you looking for a position where you will genuinely be able to work with and leverage the newest Tech, AI, Automation etc in your day-to-day tasks? If so, this position could be perfect for you. This MSP are one of Microsoft's top … current Technology stack includes some of the below: * Azure* Modern workplace* Windows Server* Windows OS* Exchange/Office 365* Active Directory* Networking skills This job will suit an ambitious IT Engineer who is looking to take the next step in their career and work with amazing technologies daily. The learning potential here is incredible and you have the support you need amongst the team to move through the ranks speedily and successfully. Please send through your CV if you think this one looks good for you! Keywords: IT Support,1st Line Support, 2nd line Support, Desktop Support, Remote Support, Senior IT, IT Support Company, Networking, Firewalls, Windows Server, Exchange More ❯

IT Support Technician£26,500 + Excellent Benefits (inc. training, 26-31 days holiday (+BH), local government pensionOldham, OL8 | Travel required – own car essential Keywords: IT Support, 1st Line, 2nd Line, Helpdesk, Service Desk, SLA, Apple Mac, iOS, AV, PC, Desktop, Software, Hardware, Education Are you passionate about technology and great with people? Whether you’re … just starting your career or already have experience in IT support, this could be the perfect opportunity for you. We’re working with a forward-thinking, education-focused organisation whose mission is to provide exceptional education at the heart of the community . Due to continued growth, they’re looking for a proactive and enthusiastic IT Support Technician to join their friendly and supportive team. This role is open to candidates at all levels – you might already be in a similar support role, just finished an IT course, or simply have a strong interest in tech and the motivation to learn. Full training will be provided, and there’s a clear pathway for career More ❯

IT Support Technician £26,500 + Excellent Benefits (inc. training, 26-31 days holiday (+BH), local government pension Oldham, OL8 | Travel required – own car essential Keywords: IT Support, 1st Line, 2nd Line, Helpdesk, Service Desk, SLA, Apple Mac, iOS, AV, PC, Desktop, Software, Hardware, Education Are you passionate about technology and great with people? Whether you … re just starting your career or already have experience in IT support, this could be the perfect opportunity for you. We’re working with a forward-thinking, education-focused organisation whose mission is to provide exceptional education at the heart of the community . Due to continued growth, they’re looking for a proactive and enthusiastic IT Support Technician to join their friendly and supportive team. This role is open to candidates at all levels – you might already be in a similar support role, just finished an IT course, or simply have a strong interest in tech and the motivation to learn. Full training will be provided, and there’s a clear pathway More ❯

Have you recently just comleted an IT related training Or Just love fixing laptops/PC's Phone, Gadgets - love troubleshooting and fixing Tech Then this role is for you - as a Trainee IT Support Analyst. You will ba able to commence and build your IT career Enhance your IT skills But - You must be … a good communicator with reasonable IT skills My client supplies EPoS and Patient Medication Record (PMR) Prescription and dispensing systems in the independent and corporate pharmacy sector. You will receive an excellent base salary of £23,700 plus overtime (average £2,000) with a salary review to £25,000. The role will be conducted from their office in Addlington … Chorley + with some remote work. You will be joining a company who offer training and a genuine career path with an additional benefits package. As the Trainee IT Support Analyst you will: Be the main contact via telephone to support and assist pharmacy dispensers with IT problem resolution. Provide telephone support to the user More ❯

Trainee IT Support Manchester Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between £18,000-£25,000 per annum. We back our confidence in your job placement with a guaranteed offer for … everyone who completes our IT Traineeship. Trainee IT Support - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Trainee IT Support - Responsibilities: Troubleshoot hardware and software issues. Install and configure computer systems and applications. Provide technical support to end-users. Maintain and update IT equipment and peripherals. Monitor system performance and security. Implement backup and recovery procedures. Conduct routine maintenance tasks. Assist with network troubleshooting and administration. Document and track support tickets and resolutions. Step 1 Online study with 24/7 support from one of our experienced mentors Step 2 CV workshop followed by job interview with one of our More ❯

Trainee IT Support Manchester Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between £18,000-£25,000 per annum. We back our confidence in your job placement with a guaranteed offer for … everyone who completes our IT Traineeship. Trainee IT Support - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Trainee IT Support - Responsibilities: Troubleshoot hardware and software issues. Install and configure computer systems and applications. Provide technical support to end-users. Maintain and update IT equipment and peripherals. Monitor system performance and security. Implement backup and recovery procedures. Conduct routine maintenance tasks. Assist with network troubleshooting and administration. Document and track support tickets and resolutions. Step 1 Online study with 24/7 support from one of our experienced mentors Step 2 CV workshop followed by job interview with one of our More ❯

Trainee IT Support Manchester Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between £18,000-£25,000 per annum. We back our confidence in your job placement with a guaranteed offer for … everyone who completes our IT Traineeship. Trainee IT Support - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Trainee IT Support - Responsibilities: Troubleshoot hardware and software issues. Install and configure computer systems and applications. Provide technical support to end-users. Maintain and update IT equipment and peripherals. Monitor system performance and security. Implement backup and recovery procedures. Conduct routine maintenance tasks. Assist with network troubleshooting and administration. Document and track support tickets and resolutions. Step 1 Online study with 24/7 support from one of our experienced mentors Step 2 CV workshop followed by job interview with one of our More ❯

you a tech enthusiast who loves solving problems and wants to turn your passion into a career? Baltic Apprenticeships are excited to be working with CapNet to recruit an IT Support Apprentice to join their dynamic team. For over 20 years, CapNet has been more than just an IT partner they act as an extension of our … manufacturing, and beyond, our goal is simple: to keep information systems running smoothly so businesses can thrive. They deliver end-to-end managed services that cover every corner of IT: 1st line IT support for day-to-day issues Hardware and software supply, installation, configuration, and maintenance Networking and Active Directory management Broadband and connectivity solutions VoIP … telephone systems to keep teams connected Cybersecurity best practices to keep systems secure Endpoint management tools that monitor, protect, and optimise every device Ongoing support and continuous improvements that keep users at their best As an IT Support Apprentice , youll be at the frontline of this work learning how to support end users, maintain systems, enhance More ❯

My exclusive client is now seeking a Junior IT Support Officer to provide first-line support and help manage our growing IT environment. This is an exciting opportunity for someone at the beginning of their IT career and looking to diversify their skill set. The Junior IT Support Officer will support the … IT Manager in maintaining, monitoring, and improving the IT infrastructure and services. You will act as the first point of contact for staff IT issues, assist in day-to-day IT operations, and help deliver technical support across hardware, software, and cloud-based systems. Key Responsibilities User Support & Incident Handling Provide first-line support to staff via email, phone, and in person. Troubleshoot and resolve common issues related to hardware, software, printing, and networking. Escalate more complex issues to the IT Manager when necessary. Support onboarding and offboarding processes, including account creation and laptop setup. Hardware & Device Management Prepare, configure, and maintain laptops, tablets, monitors, printers, and other peripherals. Assist with More ❯

My exclusive client is now seeking a Junior IT Support Officer to provide first-line support and help manage our growing IT environment. This is an exciting opportunity for someone at the beginning of their IT career and looking to diversify their skill set. The Junior IT Support Officer will support the … IT Manager in maintaining, monitoring, and improving the IT infrastructure and services. You will act as the first point of contact for staff IT issues, assist in day-to-day IT operations, and help deliver technical support across hardware, software, and cloud-based systems. Key Responsibilities User Support & Incident Handling Provide first-line support to staff via email, phone, and in person. Troubleshoot and resolve common issues related to hardware, software, printing, and networking. Escalate more complex issues to the IT Manager when necessary. Support onboarding and offboarding processes, including account creation and laptop setup. Hardware & Device Management Prepare, configure, and maintain laptops, tablets, monitors, printers, and other peripherals. Assist with More ❯

Role: IT Support Engineer Salary: £30,000 per annum Location: Preston Industry: Professional Services We are a forward-thinking professional services company seeking an IT Support Engineer to join our growing team. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is committed to delivering exceptional technical support to both internal teams and clients. Key Responsibilities Provide first and second-line technical support for hardware, software, and networking issues. Manage and resolve IT service requests in line with agreed SLAs. Install, configure, and maintain desktop and laptop systems, peripherals, and mobile devices. Troubleshoot and resolve issues with Windows, Microsoft 365, and other business applications. Maintain … accurate documentation of processes, solutions, and asset inventories. Support IT projects, including system upgrades, rollouts, and security enhancements. Liaise with external vendors and service providers as required. Skills & Experience Previous experience in an IT support role (1-3 years preferred). Strong knowledge of Windows operating systems and Microsoft 365 suite. Basic networking knowledge (DNS, DHCP More ❯

IT Support Helpdesk Engineer As an established and expanding IT Services company, we are seeking an IT Support Technician to join our growing team dedicated to delivering a professional and polished service. You will be working from our modern offices in a rural setting on the outskirts of Chester (just off the A55) As a … the team infrastructure no two days will be the same and you will have input to a wide variety of projects. What will you be doing? Manage incidents and support requests to 2 nd/3 rd Line level working to SLAs Setup of Firewalls, Routers, Switches Assume key responsibility for the transition of on-boarding new clients and … Service Desk team Regular System Checks & Audits at customer sites Ensuring the best possible service levels are provided encouraging a professional and customer focused ethos within the team Customer Support, taking support calls and solving technical issues remotely Support of VOIP systems such as Horizon, 3CX, Yeastar Part of 24/7 on-call rota As a More ❯

Based in Manchester | Permanent | £30K-£35K + Benefits Hybrid: 4 days onsite | 1 day WFH -MORE FLEX ON OFFER IF NEEDED. Are you an ambitious IT Support Engineer ready to take the next step in your career? This is a fantastic opportunity to join a forward-thinking business in Manchester where IT is seen as a key … gain project experience, and be supported with training and development to help you move into more senior roles. What you'll do: Deliver hands-on 1st and 2nd line IT support across users and systems. Troubleshoot issues with Windows, Microsoft 365, networking, and cloud environments. Act as a trusted IT partner to the business, working closely with … end users and senior stakeholders. Get involved in IT projects, upgrades, migrations, and cloud initiatives. Take ownership of problems, thinking proactively about long-term fixes and improvements. Learn from senior IT staff and work towards more advanced responsibilities. What you'll bring: 2+ years' experience in IT Support (1st/2nd line). Skills in Microsoft More ❯

Based in Manchester | Permanent | £30K-£35K + Benefits Hybrid: 4 days onsite | 1 day WFH -MORE FLEX ON OFFER IF NEEDED. Are you an ambitious IT Support Engineer ready to take the next step in your career? This is a fantastic opportunity to join a forward-thinking business in Manchester where IT is seen as a key … gain project experience, and be supported with training and development to help you move into more senior roles. What you'll do: Deliver hands-on 1st and 2nd line IT support across users and systems. Troubleshoot issues with Windows, Microsoft 365, networking, and cloud environments. Act as a trusted IT partner to the business, working closely with … end users and senior stakeholders. Get involved in IT projects, upgrades, migrations, and cloud initiatives. Take ownership of problems, thinking proactively about long-term fixes and improvements. Learn from senior IT staff and work towards more advanced responsibilities. What you'll bring: 2+ years' experience in IT Support (1st/2nd line). Skills in Microsoft More ❯

Netcentrix is seeking a motivated IT Support Apprentice to join our growing team. This entry-level role is a fantastic opportunity to gain hands-on experience in a fast-paced Managed Service Provider (MSP) environment, where youll learn how to provide high-quality technical support to a wide range of clients. Working alongside experienced engineers, youll develop … essential IT skills, from troubleshooting and ticket management to customer service and user support. With structured training, mentoring, and real-world experience, this apprenticeship will equip you with the technical knowledge and professional behaviours needed for a successful career in IT. In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training … team at Baltic Apprenticeships. A Typical Day in the Job: Provide supervised first-line IT support via phone and ticketing system. Troubleshoot basic hardware, software, network, and account issues. Log, prioritise, and update tickets in the service desk system. Escalate complex incidents to senior engineers within SLA timeframes. Assist with hardware/software setup, Office 365, Active Directory More ❯

Job Title: IT Support Technician - Tech Bar (Onsite) Location: Macclesfield, UK Overview We are seeking a proactive and customer-focused IT Support Technician to join our onsite Tech Bar team. This role will provide face-to-face technical assistance to end users, ensuring a high standard of service and effective resolution of technical issues. You will … act as the first point of contact for walk-in and floor-walking support, maintaining a strong focus on customer experience. Key Responsibilities Deliver high-quality, face-to-face technical support to end users via the Tech Bar and floor walking. Maintain a customer-first approach, ensuring users are informed throughout the support process. Collaborate with IT support teams to escalate and resolve issues efficiently. Troubleshoot and resolve hardware, software, and connectivity issues for Windows 10 desktops, laptops, and mobile devices. Support Microsoft Office 365 applications, including Outlook, Teams, OneDrive, and cloud storage platforms (e.g., Box). Perform device setup, configuration, and deployment for both Windows and Apple Mac/iOS environments. Utilise tools More ❯

Job Title: IT Support Engineer Location: Cumbria - Field Based Salary: Up to £30k Status: Permanent Hours: Mon - Fri (40 hours - 8:30am till 5pm) Our client is a fast-growing education technology provider, delivering managed IT services to over 500 school and Multi-academy Trust clients across the UK. With 35% YoY growth over the past two … years, they are recognised as a world class employer by Best Companies Index. We are now looking for an IT Technician to join this world class company. Candidates must have a good understanding of an experienced IT Technician and be someone who is competent working with clients, customers and colleagues of all levels of seniority. This client is … keen to make a difference to hundreds of schools across the UK. Responsibilities: Make regular visits to client schools to provide effective on-site responses to a range of IT networking and end user support requests. Looking after around 5 - 10 schools. Use robust and developing knowledge to support across IT services and technologies, including Microsoft More ❯

Employer description: San-iT is a UK-based IT services provider that helps businesses improve efficiency, security, and scalability through managed IT support, cyber security, cloud transformation, and consultancy. They offer services like proactive IT monitoring, data backup, identity and access management, penetration testing, and tailored technology roadmaps. With a focus on simplicity, security, and … business growth, San-iT supports small to medium-sized businesses across various sectors, delivering practical, jargon-free tech solutions since 2007. Overview: We’re seeking a friendly and customer-focused Level 1 Support Engineer to join our busy Service Desk team. This front-line role involves providing remote support to our managed service clients and serving as … the first point of contact for technical issues. You’ll work closely with your line manager to ensure support tickets are accurately logged in our PSA (Professional Services Automation) platform, triaged efficiently, and resolved where possible. More complex issues will be escalated to our Level 2 and Level 3 engineers, with your continued involvement ensuring a smooth and professional More ❯

IT Support Analyst – Onsite Managed Services Manchester, United Kingdom Start Date: Immediate Client Site Full-Time | Monday to Friday | Onsite Your Mission: As an IT Support Analyst , you’ll be the frontline of technical support — delivering best-in-class service to end-users, resolving hardware and software issues, and collaborating with internal IT teams … to enhance service delivery. What You’ll Be Doing: Technical Support Provide 1st and 2nd line support across Windows, Mac/OSX , and mobile platforms ( iOS/Android ). Troubleshoot hardware/software issues and support end-user productivity tools ( Office 365, Outlook, Teams ). Service Management Log, manage, and resolve incidents using ServiceNow , following ITIL best … practices. Prioritize and escalate issues effectively, ensuring SLA compliance and customer satisfaction. Collaboration & Projects Work alongside infrastructure, applications, and cybersecurity teams to resolve issues and deploy new solutions. Support User Acceptance Testing (UAT) and contribute to system rollouts or upgrades. Process Improvement Identify recurring problems and propose solutions to reduce future incidents. Create and maintain internal knowledge base articles More ❯

IT Support Engineer – 2nd & 3rd Line Location: Lancaster Full-Time, On-Site (5 Days/Week) Salary: £35,000 – £45,000 Chapman Tate Associates is proud to be working in partnership with a leading Managed Service Provider (MSP) to recruit a skilled and motivated IT Support Engineer to join their dynamic technical team based in Lancaster. … About the Role This is a fantastic opportunity for a passionate IT professional who thrives in a fast-paced MSP environment and is ready to take ownership of both 2nd and 3rd line support tasks. You’ll be the go-to expert for resolving complex technical issues, supporting a diverse client base, and contributing to infrastructure projects. Key … Responsibilities • Provide hands-on 2nd and 3rd line support across a wide range of technologies • Troubleshoot and resolve escalated technical issues efficiently and professionally • Support and maintain client infrastructure including servers, networks, and cloud platforms • Assist with project delivery, migrations, and system upgrades • Liaise directly with clients to ensure high levels of service and satisfaction • Document solutions and More ❯