3 of 3 IT Support Jobs in Norwich

Our client is looking for a hybrid working IT Support Engineer to join their growing IT services team in Norwich. This role offers hands-on experience with desktop support, software/application troubleshooting, and IT Projects. You will be the first point of contact for … IT-related issues, providing technical assistance to end users and ensuring the smooth operation of systems. Ideally we're looking for someone who is eager to take on Microsoft certifications, IT Projects and additional responsibility. This is a hybrid working role, with a requirement to be onsite … days per week. Key Responsibilities * Provide 1st & 2nd line IT support to end users for hardware, software, and network-related issues. * Troubleshoot and resolve desktop, laptop, and peripheral device problems. * Support software applications, including installations, upgrades, and troubleshooting. * Manage Active Directory, Microsoft 365, and user account administration. More ❯

Our client is looking for an IT Support Engineer to join their growing IT services team in Norwich. This on-site role offers hands-on experience with desktop support, software/application troubleshooting, and IT Projects. You will be the first point of contact for … IT-related issues, providing technical assistance to end users and ensuring the smooth operation of systems. Key Responsibilities * Provide 1st & 2nd line IT support to end users for hardware, software, and network-related issues. * Troubleshoot and resolve desktop, laptop, and peripheral device problems. * Support software applications … including installations, upgrades, and troubleshooting. * Manage Active Directory, Microsoft 365, and user account administration. * Maintain patch management, security updates, and system backups. * Document support tickets and resolutions in the helpdesk system. * Assist with IT asset management and procurement of hardware/software. * Work towards Microsoft & Azure Certifications for More ❯

IT Support Technician – Norwich Contract Personnel are looking for an experienced IT Support Technician for well-known client based in Norwich. How does the day-to-day look? Provide technical support to end-users via phone, email, or in-person. Troubleshoot and resolve hardware, software … maintain computer systems and peripherals. Perform regular system maintenance and updates. Assist with the setup and deployment of new equipment. Maintain accurate records of support requests and resolutions. Collaborate with other IT team members to address complex issues. Ensure compliance with IT policies and procedures. Perform administration … tasks within multiple software products. You will have: Experience in troubleshooting software within a Windows desktop environment Ability to diagnose and resolve IT hardware technical issues Solid understanding of Local Area Networking (LAN) Previous experience in IT help desk service Good knowledge of printers and multifunction devices Ability More ❯