IT Support Jobs in Norwich

IT Support
Norfolk > Norwich

The median IT Support salary in Norwich is £32,000 per year, according to job vacancies posted during the 6 months leading to 18 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
18 May 2025
Same period 2024 Same period 2023
Rank 9 30 31
Rank change year-on-year +21 +1 -13
Permanent jobs requiring an IT Support 10 25 6
As % of all permanent jobs advertised in Norwich 12.66% 5.71% 3.11%
As % of the Job Titles category 12.66% 6.19% 4.41%
Number of salaries quoted 9 23 6
10th Percentile £26,200 £23,750 £19,875
25th Percentile £29,000 £26,500 £21,000
Median annual salary (50th Percentile) £32,000 £27,000 £23,500
Median % change year-on-year +18.52% +14.89% +4.44%
75th Percentile £34,000 £29,000 £28,438
90th Percentile - £30,500 £28,750
Norfolk median annual salary £32,000 £28,500 £23,500
% change year-on-year +12.28% +21.28% +4.44%

All Permanent IT Job Vacancies
Norwich

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Norwich. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Norwich with a recognized job title 79 404 136
% of permanent jobs with a recognized job title 100.00% 92.24% 70.47%
Number of salaries quoted 68 328 81
10th Percentile £27,436 £26,250 £24,000
25th Percentile £29,375 £29,563 £31,250
Median annual salary (50th Percentile) £39,500 £40,000 £40,000
Median % change year-on-year -1.25% - +6.34%
75th Percentile £62,500 £52,500 £52,500
90th Percentile £65,000 £60,375 £60,899
Norfolk median annual salary £47,683 £40,000 £40,500
% change year-on-year +19.21% -1.23% -1.43%

IT Support
Job Vacancy Trend in Norwich

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in Norwich.

Job vacancy trend for IT Support in Norwich

IT Support
Salary Trend in Norwich

3-month moving average salary quoted in jobs citing IT Support in Norwich.

Salary trend for IT Support in Norwich

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Norwich

For the 6 months to 18 May 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Norwich region featuring IT Support in the job title.

1 9 (90.00%) Windows
1 9 (90.00%) Microsoft 365
2 8 (80.00%) Azure
2 8 (80.00%) Firewall
2 8 (80.00%) Driving Licence
3 7 (70.00%) Active Directory
4 6 (60.00%) VPN
4 6 (60.00%) DNS
4 6 (60.00%) SharePoint
4 6 (60.00%) Entra ID
5 5 (50.00%) Windows Server
5 5 (50.00%) Microsoft Exchange
6 4 (40.00%) Microsoft
7 3 (30.00%) Social Skills
7 3 (30.00%) Customer Service
7 3 (30.00%) ITIL
8 2 (20.00%) Microsoft Certification
8 2 (20.00%) A+ Certification
8 2 (20.00%) Cloud Computing
8 2 (20.00%) Degree
8 2 (20.00%) Remote Monitoring and Management
8 2 (20.00%) Cybersecurity
9 1 (10.00%) Meraki
9 1 (10.00%) Kalman Filter
9 1 (10.00%) User Experience
9 1 (10.00%) Analytical Skills
9 1 (10.00%) Jamf Pro
9 1 (10.00%) DBS Check
9 1 (10.00%) SmoothWall
9 1 (10.00%) Web Filtering

IT Support Skill Set
Co-occurring Skills and Capabilities in Norwich by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (60.00%) SharePoint
2 5 (50.00%) Microsoft Exchange
Cloud Services
1 9 (90.00%) Microsoft 365
2 8 (80.00%) Azure
3 6 (60.00%) Entra ID
4 2 (20.00%) Cloud Computing
Communications & Networking
1 8 (80.00%) Firewall
2 6 (60.00%) DNS
2 6 (60.00%) VPN
3 1 (10.00%) LAN
3 1 (10.00%) VoIP
3 1 (10.00%) WAN
General
1 3 (30.00%) Social Skills
2 1 (10.00%) Analytical Skills
2 1 (10.00%) Organisational Skills
Miscellaneous
1 8 (80.00%) Driving Licence
2 1 (10.00%) Social Media
Operating Systems
1 9 (90.00%) Windows
2 5 (50.00%) Windows Server
3 1 (10.00%) Linux
Processes & Methodologies
1 3 (30.00%) Customer Service
1 3 (30.00%) ITIL
2 2 (20.00%) Cybersecurity
2 2 (20.00%) Remote Monitoring and Management
3 1 (10.00%) Kalman Filter
3 1 (10.00%) Network Management
3 1 (10.00%) PRINCE2
3 1 (10.00%) Project Management
3 1 (10.00%) Root Cause Analysis
3 1 (10.00%) User Experience
3 1 (10.00%) Web Filtering
Qualifications
1 2 (20.00%) A+ Certification
1 2 (20.00%) Degree
1 2 (20.00%) Microsoft Certification
2 1 (10.00%) DBS Check
System Software
1 7 (70.00%) Active Directory
Systems Management
1 1 (10.00%) Jamf Pro
1 1 (10.00%) Microsoft Intune
1 1 (10.00%) SmoothWall
Vendors
1 4 (40.00%) Microsoft
2 1 (10.00%) Cisco
2 1 (10.00%) Meraki