ITSupport Analyst A fantastic opportunity arisen for an ITSupport Analyst to join national ITSupport company based in Kings Lynn. Our client is UKs leading Cyber Security and ITSupport business with outstanding values and passion to deliver service seamlessly … team ' we believe that a teamwork environment fosters friendship, loyalty, cooperation, and ability to create the strongest of teams! Main Responsibilities for the successful ITSupport Analyst: As an ITSupport Analyst your role will be a mix of working on client projects and service desk … excellent technical and problem resolution skills. This role is an important technical position as a valued member of the team. To provide mentoring and support to other members of the team. To provide remote technical support via email and telephone to end users so that operational problems and More ❯
Norwich, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Connexa
Our client is looking for a hybrid working ITSupport Engineer to join their growing IT services team in Norwich. This role offers hands-on experience with desktop support, software/application troubleshooting, and IT Projects. You will be the first point of contact for … IT-related issues, providing technical assistance to end users and ensuring the smooth operation of systems. Ideally we're looking for someone who is eager to take on Microsoft certifications, IT Projects and additional responsibility. This is a hybrid working role, with a requirement to be onsite … days per week. Key Responsibilities * Provide 1st & 2nd line ITsupport to end users for hardware, software, and network-related issues. * Troubleshoot and resolve desktop, laptop, and peripheral device problems. * Support software applications, including installations, upgrades, and troubleshooting. * Manage Active Directory, Microsoft 365, and user account administration. More ❯
Our client is looking for an ITSupport Engineer to join their growing IT services team in Norwich. This on-site role offers hands-on experience with desktop support, software/application troubleshooting, and IT Projects. You will be the first point of contact for … IT-related issues, providing technical assistance to end users and ensuring the smooth operation of systems. Key Responsibilities * Provide 1st & 2nd line ITsupport to end users for hardware, software, and network-related issues. * Troubleshoot and resolve desktop, laptop, and peripheral device problems. * Support software applications … including installations, upgrades, and troubleshooting. * Manage Active Directory, Microsoft 365, and user account administration. * Maintain patch management, security updates, and system backups. * Document support tickets and resolutions in the helpdesk system. * Assist with IT asset management and procurement of hardware/software. * Work towards Microsoft & Azure Certifications for More ❯
ITSupport Technician – Norwich Contract Personnel are looking for an experienced ITSupport Technician for well-known client based in Norwich. How does the day-to-day look? Provide technical support to end-users via phone, email, or in-person. Troubleshoot and resolve hardware, software … maintain computer systems and peripherals. Perform regular system maintenance and updates. Assist with the setup and deployment of new equipment. Maintain accurate records of support requests and resolutions. Collaborate with other IT team members to address complex issues. Ensure compliance with IT policies and procedures. Perform administration … tasks within multiple software products. You will have: Experience in troubleshooting software within a Windows desktop environment Ability to diagnose and resolve IT hardware technical issues Solid understanding of Local Area Networking (LAN) Previous experience in IT help desk service Good knowledge of printers and multifunction devices Ability More ❯
