3 of 3 IT Support Jobs in Oxford

Job Title - Technical Support Adviser 2nd Line IT Salary - up to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 corridor and below. … With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. We are now recruiting for a Technical Support Adviser 2nd Line IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd line support and exemplary customer service … in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the Customer is at the centre of everything that we do. Responsible for handling incoming queries by receiving phone calls, emails, portal, and live chats. Responding to More ❯

and behaviours whilst obtaining hands on experience of working with technology, processes and teams. Learn to provide first-line desktop/laptop/smartphone support for the department’s staff and students. Learn to identify and provide support for common hardware issues (failed drives, power source issues, fan … and standard change requests, always ensuring that requests are handled correctly and to a high standard. Lean the departmental Audio-Visual systems and provide support for staff, students – for e.g. – supporting University Lecturers on how to carry out recording. You will be working across multiple Departments within the University … to the skills and abilities of the post holder. Contribute towards the Digital Skills Team: designing, delivering, and supporting face-to-face workshops on IT projects. Contribute to supporting delivery and promoting the University's digital skills programme and digital capability service offer through guidance, systems, and processes Training More ❯

Your new company This is an exciting opportunity to join the Applications and Systems Support team at a local governing body and provide essential cover to the team during a systems upgrade project. There are two vacancies available in the team with an initial contract length running for … months. Your new role As the successful candidate, your responsibilities will include: Develop and Enhance Support Services: Continuously improve a secure, efficient, and effective business application support service by leveraging current best practices and guidance to ensure uninterrupted access and reliable assistance. Optimise Reporting and Data Quality: Establish … confidentiality, integrity, and availability. Drive Change Control and System Integrity: Develop and enforce robust testing and release management processes while maintaining comprehensive documentation of support, system administration, and change control procedures to protect business continuity. Coordinate Projects and Third-Party Engagements: Serve as a business application specialist by supporting More ❯