Stoke-on-Trent, Staffordshire, England, United Kingdom
Proactive Appointments
ITSupport Technician – Up to £30,000 Based east of Stoke-on-Trent (Staffordshire) Full-time, on-site – Car and driving licence essential Our client is looking for an experienced ITSupport Technician to join their growing team and provide hands-on technical support across a busy manufacturing environment. This is a great opportunity for … someone who enjoys problem-solving, working with a range of technologies, and delivering excellent customer service. The Role The successful candidate will provide day-to-day ITsupport to internal users, maintaining and troubleshooting hardware, software, and network systems. You’ll also assist in developing and supporting in-house applications, ensuring the smooth running of systems across the … business. Key Responsibilities Provide day-to-day ITsupport to internal users Maintain and support desktop and server hardware, printers, and phone systems Manage user accounts, software licences, and IT asset records Support and develop in-house applications (Excel, Access, Office 365) Monitor and maintain network hardware and protocols (Active Directory, Firewalls, VPN, etc.) Deliver More ❯
Service Desk Analyst/ITSupport Analyst, £150 per day inside IR35 3 months rolling contract, Uttoxeter Bench IT require a ITSupport Analyst to join a large organisation starting ASAP working onsite full time in Uttoxeter is mandatory. This position would be ideal for an induvial who is looking to start a career in … IT or has some experience which they are looking to build upon and learn. The successful candidate should have the skills and experience included below; Some experience in ITsupport or relevant internship. Associate's degree in IT, Computer Science, or related field; or equivalent experience. Respond to IT service desk tickets. Able to build … laptops. Assist users via phone, email, or in-person. Set up and maintain computers and peripherals. Manage user accounts and passwords. Support software installations and updates. Ability to troubleshoot technical issues. Good communication skills. Strong problem-solving skills. Ability to work independently and in a team. Service Desk Analyst/ITSupport Analyst, £150 per day inside More ❯
About RHP Computer Solutions: RHP Computer Solutions is a Lichfield-based ITsupport company providing managed IT services, cybersecurity, cloud solutions, and network support for small to medium-sized businesses. Founded in 2010, they focus on delivering personalised, flexible IT assistance—without long-term contracts—covering everything from server migrations and wireless infrastructure to cyber … essentials auditing and ongoing service-desk support. Responsibilities: Helpdesk telephone support Onsite support Onsite installations Remote management & monitoring of IT systems Remote software support Daily checks of IT systems Monthly checks of IT systems Desirable skills: Effective communication Self-motivated to learn Professional approach Good time management Effective troubleshooter Logical thinker Entry requirements … Monday to Friday, 9am - 5pm, with 1 hour lunch break Benefits: Friendly small team Fast development Opportunities to undertake further qualifications for career enhancement Fantastic broad knowledge of business ITsupport gained Company social events Business laptop & mobile phone after probation period Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than More ❯
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Nextech Group Limited
Role: 2nd Line ITSupport Engineer Location: Stoke-on-Trent £36,000 + Benefits Manufacturing Sector Do you enjoy solving complex IT challenges and want to be part of a business where technology truly underpins operations? We're looking for a 2nd Line IT Engineer to join a leading manufacturing company in Stoke-on-Trent, supporting … Directory, and end-user devices. Troubleshooting networking technologies (LAN/WAN, firewalls, switches, routers, VPNs). Maintaining and optimising critical systems that keep manufacturing operations running smoothly. Assisting with IT projects - including cloud migrations, infrastructure upgrades, and system rollouts. Producing clear documentation for systems, assets, and incidents. What we're looking for Proven experience in 2nd Line ITSupport (manufacturing or fast-paced environments a bonus). Solid knowledge of Microsoft technologies (Windows 10/11, Server, O365, AD). Networking know-how - TCP/IP, DNS, DHCP, VPNs, firewalls. Strong troubleshooting skills with a proactive approach. Excellent communication skills - able to support colleagues at all levels. Full UK driving licence (occasional travel may be More ❯
about innovation, teamwork, and helping our people shine. From smart digital systems to supporting sustainable building solutions, we use technology every day to make a real difference. As an IT Apprentice, you’ll be part of a friendly, supportive team where no two days are the same. Role Print queue administration and user access. New equipment ordering and installation. … Phone System’s administration and support. Management of ICT Storage room and consumables inventory levels. Escalation to 3rd party support and ensuring the request is resolved within agreed service levels. Creation of any documentation required to support the ICT change control process and internal procedures. Ensuring that all areas of the ICT department are presented in a professional … and organised manner. Operate within a safe, healthy and environmentally responsible manner at all times. Training As an ITSupport Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment. You will support internal or external More ❯
Junior Cloud Infrastructure Support Engineer Junior Cloud Engineer providing 1st and 2nd line cloud support to join an amazing MSP working with end clients supporting cloud platforms such as Microsoft Azure, Amazon Web Services (AWS), or Google Cloud Platform (GCP). Would suit someone from an ITSupport, Infrastructure, or cloud-focused role either having done … solutions (blob/object storage, file shares), Identity and access management (IAM, Active Directory, Azure AD, etc.) You will act as an initial point of contact for cloud-related support requests via phone, email, chat, or ticketing systems. Providing First and Second Line Cloud Support, diagnose and resolve common issues related to cloud infrastructure, services, and connectivity, Incident … unresolved issues to senior engineers or relevant resolver groups while ensuring detailed documentation. Working in a small, cross functional teams to ensure the reliable and efficient delivery of cloud support services aligned with business needs and service level expectations. Act as an escalation point within the support framework troubleshooting and resolving complex incidents and service requests related to More ❯