The IT systems within Bowman Riley are critical to our ongoing operations, including operational management, communications, data storage (including security/access), and design functions. The IT Assistant’s role is to coordinate this work and to recognise and escalate support to the IT Manager as and when necessary. Role The IT systems within Bowman … Riley are critical to our ongoing operations, including operational management, communications, data storage (including security/access), and design functions. Our reliance on IT systems and equipment and their reliability are essential to the company's efficient, safe, and secure functioning. This is becoming increasingly central to the business, especially between the three offices. The IT Assistant’s … role is to coordinate this work and to recognise and escalate support to the IT Manager as and when necessary. Key Responsibilities: Provide technical support to end-users, both in person and remotely Install, configure, and maintain computer systems and software Implement security of the network, data and its storage and communication systems Assist with network administration More ❯
To assist the IT team in providing technical support to users, maintaining IT systems, and learning the skills necessary to become a proficient IT professional. This role is ideal for someone looking to start their career in IT and gain experience in a supportive environment. Role Your duties and responsibilities in this role will consist … of: Assist in providing first-line support to users, resolving basic IT issues and escalating more complex problems to senior team members. Log and manage support tickets using the helpdesk system, ensuring timely resolution of issues. Help with the installation, maintenance, and support of IT hardware and software using remote tools and deskside support. Assist … in maintaining and updating IT documentation, including user guides and troubleshooting procedures. Establish good working relationships with users and provide exceptional customer service. Company Values: Trust Trust is the bedrock of every successful business relationship. That’s why we always act openly, ethically and in good faith, single-mindedly pursuing our clients’ best interests in order to earn their More ❯
As an IT User Support Apprentice, you will be part of a service desk dealing with varied requests and issues requiring technical support to resolve them. You will focus on resolution and customer service. Role To record, track and prioritise incidents and service requests at the first point of contact. To resolve user requests in a timely … be encouraged to learn how to troubleshoot and administer bespoke systems at Bracknell Council. Training Your learning will be a combination of online classroom-based sessions, one-to-one support with a workplace coach and on-the-job learning and will last for 15 months. At the end of the programme, you will complete an end-point assessment and … work may be required. Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Wednesday, 9th July 2025 Start Date Monday, 1st September 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Analytical skills Logical Team working Patience Qualifications 3 additional subjects GCSE, grade C/4 (Essential) English More ❯
This is an opportunity for an enthusiastic and motivated individual who wishes to start their career in IT with a rapidly growing company which provides IT managed services and automation solutions to a wide variety of business sectors. As an Apprentice Service Hive Engineer Grade 1, you will play a critical role in providing first-line support. Role … Responsibilities Including but not limited to: To get acquainted with the general structure of the Company and understand the way the business functions. Provide 1st line "deskside" technical support to customers on a variety of devices, systems and technologies, along with supporting the "Tech Hub" facility. Manage the incident and request queues for EUC, sharing workload amongst the team. … are at the centre of any real business transformation. That's why we've built an exceptional team of experts committed to delivering user-centric solutions that empower your IT teams, rather than compete with them. Our success is down to our passion for identifying ways in which technology can make work easier, backed up by our dedication to More ❯
We are looking for a motivated and enthusiastic Apprentice ITSupport Technician to join our IT team. This is an exciting opportunity for someone eager to start a career in IT and gain hands-on experience while studying towards a nationally recognised IT qualification. Role Provide first-line technical support to staff for hardware … software, and network issues Set up and configure IT equipment including PCs, laptops, printers, and mobile devices Monitor and maintain IT systems and networks Assist with user account creation, password resets, and basic user administration Log support tickets and update them in the helpdesk system Support the rollout of new applications and system Escalate complex issues … to senior technicians as needed Follow IT policies and procedures to ensure security and compliance Training An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. The role offers long term security and the opportunity to progress into a permanent position. Apprenticeship Standard Information More ❯
Queens House, 34 Wellington Street, Leeds, England
VELOCITY IT ACADEMY LIMITED
We are looking for a motivated and enthusiastic Apprentice ITSupport Technician to join our IT team. This is an exciting opportunity for someone eager to start a career in IT and gain hands-on experience while studying towards a nationally recognised IT qualification. Role Provide first-line technical support to staff for hardware … software, and network issues Set up and configure IT equipment including PCs, laptops, printers, and mobile devices Monitor and maintain IT systems and networks Assist with user account creation, password resets, and basic user administration Log support tickets and update them in the helpdesk system Support the rollout of new applications and system Escalate complex issues … to senior technicians as needed Follow IT policies and procedures to ensure security and compliance Training An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours will be spent training or studying The role offers long term security and the opportunity to progress into a permanent position Apprenticeship Standard Information More ❯
We are looking for a motivated and enthusiastic Apprentice ITSupport Technician to join our IT team. This is an exciting opportunity for someone eager to start a career in IT and gain hands-on experience while studying towards a nationally recognised IT qualification. Role Provide first-line technical support to staff for hardware … software, and network issues Set up and configure IT equipment including PCs, laptops, printers, and mobile devices Monitor and maintain IT systems and networks Assist with user account creation, password resets, and basic user administration Log support tickets and update them in the helpdesk system Support the rollout of new applications and system Escalate complex issues … to senior technicians as needed Follow IT policies and procedures to ensure security and compliance Training Training to be provided: Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects. Throughout the More ❯
Are you passionate about technology and eager to launch your career in IT? Do you love solving tech problems and helping others? If so, this Apprentice ITSupport Technician role is the perfect opportunity for you! You’ll get the chance to develop real world IT skills, troubleshoot hardware all while earning and learning! Role As … a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff. What you’ll do at work: Assist in the day to day support of IT equipment, including desktops, laptops, tablets, printers, and interactive whiteboards Provide technical support to staff and students by troubleshooting and resolving hardware, software, and network issues … and maintenance of software applications, operating systems, and hardware devices Monitor and maintain the network infrastructure, including switches, routers, and Wi-Fi access points Assist with setting up new IT equipment for staff and students, including user accounts and profiles Help maintain inventory records of IT equipment and software licenses Assist in the management of user permissions and More ❯