1 of 1 IT Support Jobs in Sutton Coldfield

ve an exciting opportunity for a Field Service Technician to join DP World at our Minworth facility in Birmingham. The Field Service Technician will be responsible for 1st line support of all IT hardware across the site for both DP World and customer equipment. PLEASE NOTE: This role involves a rotating shift pattern. Week one would be on … the morning shift: 6am - 2pm, week 2 would be on the afternoon shift: 2pm - 10pm. How you will contribute Responsible for 1st line support of all IT hardware across the site for both DP World and customer equipment, liaising with 3rd party support groups where required. General desktop application support, installation and configuration of system applications … and providing end user support for service requests. Responsible for configuring, maintenance and housekeeping of production system data, and supporting any inputs/outputs that aid in the population of any systems that assist in operational tasks such as business intelligence tools, dashboards and any localized bespoke systems. Daily management and execution of IT Support Tickets, both More ❯