2 IT Support Jobs in Sutton Coldfield

A Junior IT Support role is now available for a passionate tech enthusiast looking to kick-start their career in the industrial/manufacturing sector. The candidate will have the opportunity to work in a supportive team providing essential technical support across the company. Client Details Our … have carved a niche for themselves with their innovation and quality products. They are recognised for their strong commitment to staff development. Description Junior IT Support analyst - Sutton Coldfield Provide first-level contact and convey resolutions to user issues Properly escalate unresolved queries to the next level of … support Document knowledge in the form of knowledge base tech notes and articles Walk customers through problem-solving processes Preserve and grow knowledge of help desk procedures, products and services Ensure proper recording, documentation and closure of trouble tickets Follow-up and update customer status and information Support more »

Our client is seeking a dedicated and skilled IT Support Technician to join their IT department on a temporary basis in Sutton Coldfield. The ideal candidate will be responsible for providing technical support and assistance. This role requires excellent troubleshooting skills, a strong understanding of computer … individuals at all technical skill levels. This is a temporary, ongoing assignment with an immediate start for the right candidate. Key Responsibilities of the IT Support Technician: Provide technical support on a variety of hardware and software issues. Configure and maintain computer systems, software, and peripherals. Troubleshoot … Manage and maintain the network and wireless systems. Adhere to safeguarding policies. Perform regular server back ups. Ensure the security and integrity of the IT systems and data. The ideal candidate for the IT Support Technician role will have the following: Proven experience working in a technical more »