1 of 1 IT Support Jobs in Tamworth

IT 1st Line Support, Tamworth, £27,000 - £30,000 per annum Are you a proactive and customer-focused IT professional ready to be the face of support in a dynamic environment? We're looking for a 1st Line IT Support Technician to join a friendly and collaborative IT team, where your skills will … help keep critical systems running and users supported across multiple sites. What You'll Be Doing Act as the first point of contact for IT support-via phone, email, and in person Log and manage incidents and service requests through a Service Desk tool Provide 1st line support for hardware, software, email, and network-related issues Set … up and maintain IT equipment such as mobile devices, printers, and desktop systems Assist with user account management, onboarding/offboarding, and access control Troubleshoot and escalate issues where necessary to internal or 3rd-party teams Help maintain IT documentation and internal knowledge base Support IT colleagues with network hardware, software deployments, and system maintenance Occasionally More ❯