2 of 2 IT Support Jobs in Wakefield

Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will … broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study ...

primary function of the role is to provide effective support to the RCS customer base, covering a range of software and hardware solutions. This entails logging support requests, fault identification, and providing a satisfactory resolution to the fault or query. Role You will be responsible … support for our external customers Provide first and second line support services to customers Respond to customer queries received via telephone and email Log and track all tickets and ensure the records are kept up to date Ensure that all tickets are dealt with in a timely ...