2nd Line ITSupport Technician Location: onside every day in Leeds (driving licence needed as there will be occasional travel to other UK sites) Salary: £32,000 per annum Job Type: Permanent Reporting to: IT Project & Support Team Lead Are you ready to take the next step in your IT career? Our healthcare client is … looking for a proactive and technically skilled ITSupport Technician to join a dynamic team supporting infrastructure and project delivery across the business. This is a fantastic opportunity to work on cutting-edge systems, lead on key projects, and provide high-level support in a collaborative environment. What You'll Be Doing As ITSupport Technician, you'll play a pivotal role in both project delivery and technical support. You'll work closely with the IT Project & Support Team Lead, supporting the implementation of new systems and infrastructure, while also acting as a second- and third-line escalation point for technical issues.Your responsibilities will include: Supporting and leading IT projects as More ❯
Bradford, West Yorkshire, Yorkshire, United Kingdom
Erin Associates
ITSupport Team Lead Bradford 12-Month Fixed Term Contract £40,000 - £45,000 + great benefits An experienced ITSupport Team Lead is required to join a well-established organisation for an initial period of 12-months. You will be leading a multi-site IT team, ensuring service targets are being met and all … processes are followed by the team. As a proven leader, you will provide clarity, feedback, coaching, and development while continuously seeking to enhance performance of the IT Team. As the Service Desk Lead, you will ensure all requests are logged and managed to completion on the service management tool whilst also guaranteeing that IT systems, services and resources … enable compliance with relevant standards/policies. This IT Team Lead role will expect you to deliver effective incident management, problem management, change management and other ITIL lifecycle processes as required. As is expected in this type of role, you will implement best practices across the IT service lifecycle. Package: 37.5 hours per week 31 days holidays plus More ❯
Keighley, West Yorkshire, Yorkshire, United Kingdom
Corriculo Ltd
Service Desk Manager, ITSupport, SC Clearance, COR7384 An exciting opportunity has arisen for a talented Service Desk Manager to join a leading MSP, managing a growing team that delivers high-quality ITsupport to major clients throughout the UK. The Role As the Service Desk Manager, you'll lead a skilled technical team providing exceptional … support across critical IT systems. This is a hands-on leadership role, responsible for maintaining strong service standards, driving process improvement, and ensuring smooth day-to-day operations within a 24/7 support environment. You'll oversee incident management, service delivery, and continuous improvement - ensuring customers experience reliability, transparency, and outstanding technical care. The Company Our … sites. This role requires UK residency and eligibility for Security Clearance (SC). What's Required? The ideal Service Desk Manager will bring: Strong experience leading a customer-facing ITsupport team Strong technical knowledge of Microsoft 365, Azure, infrastructure, networking, and cloud environments Familiarity with ITIL or ISO27001 frameworks and service improvement practices is a plus, as More ❯
This is a fantastic opportunity to join a national brand as they undergo a range of exciting technology work. As the 2nd Line ITSupport Engineer, you will join on an initial 6 month contract, Inside IR35, and provide a wide array of desktop-based, end-user support from the company's Leeds headquarters. Client Details Michael … Page are proud to be working exclusively with a key client of ours as they look to hire a 2nd Line ITSupport Engineer at their Leeds site. The business are national, with sites across the UK, made up of approx. 3,000 users. Investment into their technology estate is a key priority, where they consistently look to … You'll have overlap into some server administration responsibilities, covering Windows Server and Azure, however, the main focus will be on desktop support. On-site hardware and peripheral device support will be a requirement, such as setting up printers and handling driver configurations. You'll work alongside external providers as the company's 'hands and eyes' on-site in More ❯
Morley, Leeds, West Yorkshire, England, United Kingdom
QA
conditioning, and heat pump technology. With a strong presence across the UK, we pride ourselves on innovation, sustainability, and exceptional customer service. We’re now looking for a motivated ITSupport Apprentice to join our friendly team at our South Leeds site. About the role: This is a fantastic opportunity for someone looking to start a career in … IT. As an ITSupport Apprentice, you’ll gain hands-on experience supporting the day-to-day IT operations of a busy, forward-thinking business. You’ll receive training and mentoring from experienced IT professionals while working toward your qualification. Responsibilities: Provide first-line ITsupport to staff across the business (in-person, by … phone, and via email) Assist with setting up and maintaining laptops, desktops, mobile devices, and other hardware Troubleshoot software, network, and connectivity issues Support the onboarding of new users and management of IT accounts Maintain IT documentation and asset records Work with the wider IT team on projects and system upgrades Ensure all IT queries More ❯
Huddersfield, West Yorkshire, England, United Kingdom
Partnerscale
ITSupport Engineer – Microsoft 365, Azure, Cloud Huddersfield (onsite) A busy IT team are looking for a 1st/2nd Line Support Engineer to join their Huddersfield office. This role will see you handling escalations, troubleshooting issues, and supporting the delivery of cloud and infrastructure projects. You’ll be working in a fast-paced in-house … Active Directory and Group Policy will also feature regularly, and upcoming projects will give you the chance to get hands-on with Entra ID. The role would suit an IT enthusiast who enjoys solving problems, delivering results and providing excellent customer service. An MSP background would be a strong advantage as it gives you exposure to different systems … but it is not essential. Key Tasks Take ownership of 2nd Line escalations and resolve issues efficiently Troubleshoot Microsoft 365, Azure and Intune environments Support Active Directory and Group Policy Provide networking support across DNS, IP, LAN/WAN and switches Install, upgrade and maintain software and hardware Contribute to IT projects including migrations and new More ❯
Overview NSC Global (Cisco Gold Partner) provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. NSC Global is an independent, rapidly growing, private company that for more than a decade has delivered tailored solutions to 50 of the world's leading multinational enterprises, outsourcers, and service providers. We offer a unique … combining a focused group of world-class customers, with a unique range of services, backed up with outstanding responsiveness and customer service. NSC Global is currently looking for an ITSupport Engineer to join our growing company. Main Job Function: Work onsite to maintain, analyse, troubleshoot, and repairs computer systems, hardware and computer peripherals. Document, maintain, upgrade, or … desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution. Qualifications Fluent in English 2+ years of providing onsite support for: Desktops, Laptops, Printer, monitors, etc. UK Drivers licence Working knowledge of commonly used concepts, practices, and procedures in the related field. Awareness of at least one of the More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Mana Resourcing Ltd
Technical Solutions Engineer will; * Handle software-related requests * Analyse software related issues and propose solutions * Troubleshoot software * Identify root causes of software problems * Conduct software testing and installation * Troubleshoots IT related issues * Manage software and database migrations * Advise customers on hardware and software configurations and implementation * Develop customer relationships through professional and dependable interactions The PERSON The right Technical … Solutions Engineer candidate will be an intelligent and dynamic individual who wants to develop their career further within this progressive organisation; * Experience as an IT engineer, Technical Solutions Engineer, Application Support Engineer, etc. * Scripting knowledge * Comprehensive understanding of Microsoft tools and application environments * Networking knowledge * Strong communication, organization, problem-solving, and diagnostic skills * At ease with showcasing solutions … to various audiences, including engineers, developers, architects, IT managers, and executives * Ability to work independently and take ownership of projects Salary: £42,000 Starting salary PACKAGE includes; Bonus Pension Income protection Etc. Location: Working from home, living anywhere in the UK. Suitable living locations include: Cambridge Peterborough Nottingham Northampton Leicester Birmingham Leeds Sheffield Manchester Liverpool Bristol Ipswich Coventry Wolverhampton More ❯
Employment Type: Permanent
Salary: £40000 - £43000/annum Bonus + Good Package
Great Exhibition Way, Kirkstall, Leeds, England Hybrid / WFH Options
JUNGLE IT LTD
We are seeking a motivated and detail-oriented apprentice to support our dynamic professional services team. This role offers a unique opportunity to gain hands-on experience in customer engagement, solution design, and proposal development within a fast-paced technology environment. Role As a professional services team apprentice, you will play a key supporting role in helping the team … Assisting with purchasing and payment tasks using business software Document and Report Management: Preparing and formatting documents for internal and external use Supporting the creation of presentations General Business Support: Supporting various departments with ad hoc administrative tasks Assisting with internal award processes or business continuity efforts Learning and Development: Participating in training sessions and shadowing experienced staff Developing … knowledge of business operations and customer service Taking initiative to improve processes and contribute ideas These apprenticeships are designed to build foundational skills in business administration. Duties and Responsibilities: Support the team in gathering customer requirements and documenting solution needs Help maintain pre-sales documentation and CRM records Participate in internal meetings and shadow client calls to learn about More ❯
Liversedge, West Yorkshire, England, United Kingdom
Core Team One Limited
Providing first-line technical support via phone, email, and remote tools. Troubleshooting hardware, software, and network issues across Windows environments. Escalating complex issues to third-line support or specialist teams. Assisting with onboarding client devices securely. Monitoring alerts and responding to potential security incidents. Documenting solutions and updating our knowledge base. More ❯
wakefield, yorkshire and the humber, united kingdom
PCSpecialist
an exciting opportunity has arisen within our call centre, based in the outskirts of Wakefield. We are seeking computer enthusiasts to join our expanding team of 1st Line UK IT Sales/Support Engineers. The day-to-day workload within our call centre is varied but can often be demanding, especially during seasonal peak times, therefore, we are … and organise are key to being successful within this role. A typical working day consists of providing sales advice to prospective and existing customers, alongside order tracking and technical support to our existing customers through means of phone calls, emails, live chat and remote support. We provide honest advice tailored towards individual needs. We do not 'cold call' or … nontechnical customers. Experience working within a high-pressure environment. Punctual, reliable, conscientious and an excellent communicator. Customer service: 1 year (Required) Language Skills English Desirable Skills Experience using remote support software. Fast and accurate typing skills. Basic networking skills. Technical support: 1 year (Preferred) Benefits Casual dress Company events Employee discount On-site parking Sage benefits (retail discounts More ❯