1 of 1 IT Technician Jobs in Darlington

Leave 23 days rising to 27 with length of service Sick Pay Increasing with length of service The Role: In this role you will make a difference by providing IT support to internal customers, ensuring systems are maintained and supported to the highest standards. You will ensure that all support calls and requests are dealt with appropriately and in … accordance with defined policies and procedures. You'll be the first point of contact for all customers with IT Services queries, including answering calls, logging incidents onto the service desk system, performing password resets, application configuration resets, and managing user permissions on IT systems. In addition to business-as-usual support, you will also play a key role … You will also contribute to the ongoing improvement of data quality and system performance throughout the organisation. Key Responsibilities: To provide assistance, advice, and fault resolution to users of IT equipment, systems and network. To ensure that all support calls and requests are dealt with promptly and effectively in accordance with defined policies and procedures. To install operating systems More ❯