ITSupportTechnician Purpose The role of ITSupportTechnician will lead and manage all day-to-day IT 2 nd and 3 rd line support activities for Schools. The ITSupportTechnician will liaise with School staff, the IT Service Desk and other 3 rd line support teams to identify, prioritise, own and resolve all ITsupport and service requests. The ITSupportTechnician will work closely with the Projects teams to assist with the seamless delivery of technology transition projects This position is a UK role and will be required to support other schools/sites as requested by … the UK Service Delivery Manager. Key Responsibilities Provide 2 nd and 3 rd line support to UK School staff and students Support Transformation Projects Work alongside and support strategic technical delivery and IT Solutions Strategy Carry out routine BAU maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve ITMore ❯
ITTechnician 📍 Reading 💰 Up to £30,000 We’re working with a leading media provider that’s expanding their internal IT team. They’re now looking for a hands-on ITTechnician to support day-to-day technical operations, internal users, and project-based work from their Reading office. This is a great opportunity … environment where you'll play a key role in supporting internal infrastructure, troubleshooting issues, and keeping systems running smoothly. 🔧 What You’ll Be Doing Providing 1st and 2nd line ITsupport to internal users (remote and on-site) Troubleshooting hardware, software, and connectivity issues Supporting project teams with setup and configuration of internal systems Maintaining documentation and asset …/11 Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint) Active Directory/Group Policy Azure AD Windows Server environments Basic networking (TCP/IP, DNS, DHCP) 🎁 What’s in it for You? Salary up to £30,000 (depending on experience) 22 days annual leave plus bank holidays Private dental insurance Life insurance Ongoing training and development opportunities Friendly, supportive More ❯
1st Line ITSupportTechnician - Newbury - £26,900 to £30,500 + bonus Newbury/Berkshire growth organisation are looking to add an ITSupportTechnician/Analyst to their established team. With a customer centric approach the remit of this office based position will see you providing IT technical support across … the group. Working within a Microsoft environment you will use your knowledge of IT and cyber security to resolve or escalate technical issues. Our client have an excellent culture and offer all positions with training and support. Key Responsibilities: Provide first line support to the business via phone, email, and in-person. Diagnose and troubleshoot hardware, software, and … printers, and scanners. Manage user accounts and permissions on various platforms (Active Directory, Office 365, etc.). Ensure timely resolution of issues and escalate complex problems to higher-level support when necessary. Qualifications and Skills: Experience in IT Support. Knowledge of Windows operating systems. Proficient in supporting Microsoft Office 365 and Active Directory. Excellent problem-solving skills and More ❯
We have an exciting opportunity for a 1st Line ITSupportTechnician to join our well-established client in Faringdon, Oxfordshire. MFK Recruitment has successfully recruited 42 individuals for this well-established company in the past 5 years. Extremely ambitious company and they’re very interested in having individuals join their team, who are keen to progress … and succeed. 1st Line ITSupportTechnician – main responsibilities: To manage all incidents and customer requests from receipt to resolution and closure To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep accurate records of all site information using IT Service Management tools Promote best practices and adhere to … change control process Accurately plan and organise a working week Review scorecard weekly with Team Lead 1st Line ITSupportTechnician – skills & experience: Minimum of 6+ months of experience in an ITSupport role Experience in using Windows Server/Active Directory Experience in using Office 365 Admin Exposure to Cloud support (desirable) Experience More ❯
Thatcham, West Berkshire, Berkshire, United Kingdom
Latcom plc
ITSupportTechnician required to work in Thatcham, as this is a very rural area, you will need to have your own transport. This opportunity is working Monday to Friday onsite 5 days a week. Please note my client will not be able to sponsor you if you do need sponsoring please do NOT send in your … Job responsibilities: Take responsibility for the smooth running of all of desktops; laptops; tablets; smart devices; Operating Systems and applications, Internet cafés and other client facing areas. Monitor the IT service desk in support of all client's areas. Act as a point of escalation to troubleshoot and resolve issues as required. Create and maintain standard operating procedures … developing new procedures as required and ensure adherence. Provide support for all IT related projects and you will be required to work 1 Saturday in 3 and then 1 in 4 weekends - 9-1pm. Skills required: 2yrs + Proven Service Desk Support environment. Typically at least 2 years of technical delivery and support experience, in More ❯
Apply now for the position of ITSupport Apprentice Level 3 Technician Apprenticeship. This is 13 months of practical training plus 3 months of end point assessment, and you will have the opportunity to gain valuable experience in one of the world's leading healthcare companies. Role Asset Management – Ensure that the ITAM database is kept up … date, ensuring that the asset lifecycle and disposal is followed Diagnose and resolve hardware and software-related issues in a timely manner, escalating more complex issues to higher-level support teams as needed Assist with user account management tasks such as password resets, access provisioning, and account setup/deactivation Educate users on basic IT concepts and best … analytical abilities, with a keen attention to detail Logging and keeping records of customer service issues and solutions in the helpdesk ticket system Communicating with second- and third-line support and escalating service issues to the appropriate level for swift resolution Updating self-help documents so customers and colleagues can fix problems themselves Training Delivery model: Work-based training More ❯
ITSupportTechnician required to work in Thatcham, as this is a very rural area, you will need to have your own transport. This opportunity is working Monday to Friday onsite 5 days a week. Please note my client will not be able to sponsor you if you do need sponsoringplease do NOT send in your application. … need sponsoring. Job responsibilities: Take responsibility for the smooth running of all of desktops; laptops; tablets; smart devices; OperatingSystemsand applications, Internet cafés and other client facing areas. Monitor the IT service desk in support of all client's areas. Act as a point of escalation totroubleshootand resolveissuesasrequired. Create and maintain standard operating procedures, developing new procedures as required … and ensure adherence. Provide support for all IT related projects and you will be required to work 1 Saturday in 3 and then 1 in 4 weekends - 9-1pm. Skills required: 2yrs + Proven Service Desk Support environment. Typicallyat least 2yearsof technical delivery and support experience, inroles that requireinvolvement and understanding ofITIL based service delivery. More ❯
Junior ITSupportTechnician Amersham £28,000 - £32,000 + Training + Progression + Holidays + Pension + Other Benefits Are you an enthusiastic ITSupportTechnician looking to join a growing team where you will be given full training? Are you looking to join an exciting and reputable business where you can grow … with the company hardware and work with Linux and android developments. You will be given full training and development opportunities. The ideal candidate will be a Junior/Graduate ITSupport/Technician with knowledge of servers, Linux, android and excellent client facing/communication skills. You will need to live a commutable distance from Amersham. The … facing capacity Manage and maintain company hardware Gain hands-on experience with Linux systems and Android development Receive full training and ongoing development opportunities The Person: Junior or Graduate ITSupportTechnician Knowledge of servers, Linux, and Android platforms Strong client-facing and communication skills Must live within a commutable distance of Amersham More ❯