4 of 4 Support Technician Jobs in the Thames Valley

Job Description IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day IT 2 nd and 3 rd line support activities for Schools. The IT Support Technician will liaise with School staff, the IT Service … Desk and other 3 rd line support teams to identify, prioritise, own and resolve all IT support and service requests. The IT Support Technician will work closely with the Projects teams to assist with the seamless delivery of technology transition projects This position is a UK … role and will be required to support other schools/sites as requested by the UK Service Delivery Manager. Key Responsibilities Provide 2 nd and 3 rd line support to UK School staff and students Support Transformation Projects Work alongside and support strategic technical delivery and More ❯

Job Title: 1st line Software Support Technician Location: Oxford, England, United Kingdom Salary: £22K/yr - £28K/yr Contract: On-site, Full-time We are currently partnering with a long-established organisation that provides software solutions within a niche industry. They are looking for a skilled 1st … line Software Support Technician to join their team in a hands-on role, offering support to clients using their specialised software. This position is based in their Oxford office, where you will be required to assist with troubleshooting, resolving issues, and providing high-level support for … also be involved in client training and ensuring users make the most of the software tools available to them. Key Responsibilities: Provide expert technical support for proprietary software. Troubleshoot, diagnose, and resolve technical issues for clients. Deliver training sessions to clients both remotely and on-site. Use a ticketing More ❯

We are working in partnership with a leading Managed Services Provider who have been highly committed to delivering outstanding client support to SME’s for the past 20 years. They are now looking to welcome a Technical Support Technician on board, in their offices in Marlow to … act as the escalation point for a team of three, as well as developing and maintaining relationships with their customers. The Technical Support Engineer will be responsible for fixing technical problems for existing customers and creating/implementing technical solutions for new customers. You will be speaking directly to … policy, security, user and group management Network, Firewall & IP Telephony Windows and Apple Mac OS RDS/Terminal Services Microsoft Azure PowerShell The Technical Support Technician will be structured in their approach and have impressive technical and problem-solving skills. As well as being highly personable, they will More ❯

We are looking for a proactive and technically skilled Customer Support Technician to join a growing team and provide first-class support to clients across a diverse product range. You will be the first point of contact, helping resolve technical issues, offering product guidance, and ensuring customers … receive exceptional service. What You will Do: Provide technical support via phone, email, or in person Troubleshoot software, hardware, and application issues Escalate complex problems to relevant technical teams Document support cases and maintain accurate records Assist with product testing, sign-off, and releases Share insights with internal … teams to improve user experience Create sales quotations and provide pre-sales technical support Key Skills: Experience in technical customer support (ideally in a tech environment) Excellent communication skills and a polite phone manner Logical, methodical troubleshooting approach A strong customer-first attitude and team spirit Full, clean More ❯