IT Service & Lifecycle Lead
Corby, England, United Kingdom
RS Group plc
minimal disruption and cost efficiency. Strategic Collaboration: Partner with IT leadership and architects to shape the IT portfolio and integrate new services effectively. Process Improvement: Drive continuous improvement using ITIL best practices and performance metrics. Risk & Compliance: Monitor project performance, manage risks, and ensure regulatory compliance. Stakeholder Engagement: Liaise with business units and vendors to align services with evolving … enhance customer and user satisfaction, and improve overall effectiveness and efficiency. Ideal candidates should have expertise in: Strong process competencies with a solid understanding of the Service Value chain. ITIL certification (Foundation minimum; ITIL 4 Managing Professional or Strategic Leader certifications preferred). Strong command of ITIL processes (e.g., Demand, Service Portfolio, Financial, Capacity, and Lifecycle More ❯
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