3 of 3 ITIL Certification Jobs in Northamptonshire

minimal disruption and cost efficiency. Strategic Collaboration: Partner with IT leadership and architects to shape the IT portfolio and integrate new services effectively. Process Improvement: Drive continuous improvement using ITIL best practices and performance metrics. Risk & Compliance: Monitor project performance, manage risks, and ensure regulatory compliance. Stakeholder Engagement: Liaise with business units and vendors to align services with evolving … enhance customer and user satisfaction, and improve overall effectiveness and efficiency. Ideal candidates should have expertise in: Strong process competencies with a solid understanding of the Service Value chain. ITIL certification (Foundation minimum; ITIL 4 Managing Professional or Strategic Leader certifications preferred). Strong command of ITIL processes (e.g., Demand, Service Portfolio, Financial, Capacity, and Lifecycle More ❯

high-pressure environment. • Exceptional customer service orientation. • Extensive experience working in a team-oriented, collaborative IT environment. • Ability to effectively assess and prioritise workload based on priorities. Desirable Skills: • ITIL certified or equivalent, with a working knowledge of ITIL disciplines. • Experience with cloud platforms, such as Microsoft Azure. • Good understanding of the organisation's goals and objectives. • Knowledge More ❯

introduction and ideally some Service Design. - Process design, management, and documentation/authoring skills; with strong ability to chair, facilitate and lead meetings, workshops, and other such structured sessions. - ITIL awareness, preferably supported by ITIL certifications - Preferably someone with a strong background in Service management roles, with solid understanding of service management frameworks and processes - Understanding of Agile More ❯