3 of 3 ITIL Certification Jobs in County Antrim

Azure, AWS Experience in cost optimisation including financial analysis, technology vendor management, strategic planning and process improvement ToGAF or any EA architecture domain related certification, Scrum, ITIL certification or any technology vendor certification (Microsoft, AWS, Oracle etc). Proficient in using office connectivity and productivity tools More ❯

Improvement Leverage AI, automation, analytics, and self-service strategies to improve service quality, efficiency, and client experience. Stay current with service desk trends, tools, ITIL best practices, and support models relevant to FinTech/RegTech. Drive a continuous improvement mindset, using customer feedback, data analysis, and industry trends to … FinTech, RegTech, Technology or SaaS sectors. Bachelor's degree in IT, Computer Science, AI, or related field (Master's degree preferred). PMP or ITIL certification (preferred). Contract management. Strong knowledge of support technologies, AI-based solutions, monitoring, and analytics tools. Exceptional communication and interpersonal skills, with … delivering an outstanding support experience. Technical Deep technical understanding of SaaS platforms, APIs, cloud infrastructure, and support technologies. Proficiency in service management frameworks (e.g., ITIL), with a strong orientation towards automation and AI integration. Familiarity with software and infrastructure/hardware technologies, systems, and networks. Proficiency in using support More ❯

Linux & Windows systems, network configuration, and general troubleshooting. Ability to work constructively together as part of a team, sharing ideas and resources. Desirable Skills ITIL certification. Understanding of Financial Markets (Equity, Futures, Options). Attributes Motivated and committed to excellence. Organized, methodical, and detail oriented. Good interpersonal skills, especially More ❯