12 of 12 ITIL Foundation Certificate Jobs in the West Midlands

call rota, to provide onsite support out of hours. Knowledge: A levels or a level 4 qualification, plus GCSEs in Mathematics and English Language ITIL foundation certificate in IT Service Management, or similar Knowledge of relevant IT technologies and applications their use and application Proven knowledge, acquired More ❯

initiative all activities, tasks and site visits around the incoming workload of incidents. About us We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this. Our commitment … 4+ (A-C) to include Maths and English A Level/IT related NVQ Level 2 or similar accredited vocational work-related IT qualification ITIL Foundation Certificate Experience Good all-around level of technical knowledge and awareness An understanding of basic ICT issues and its application within More ❯

case persuasively upwards, downwards and externally in a confident manner. Ideally, you will hold a LEAN, IT and/or Change Management Qualification. An ITIL Foundation Certificate (or equivalent) will also be considered. Please note, qualified by experience will also be accepted. Experience in creating various functional More ❯

and visualization skills. Ability to deliver value to the business through accurate assessments and product recommendations. Desirable skills/knowledge/experience: (As applicable) ITIL Foundation certification, preferably ITIL Incident/Problem Practitioner. 6-8 years of experience within a large, complex IT organization. Ability to understand More ❯

offices. Requirements: Demonstrable experience of working within a service desk and incident operation, working within Service/Operational Level Agreements and Availability. Understanding of ITIL best practices. Preferred ITIL Foundation certification to demonstrate knowledge. Experience of working within service industries and engaging with customers. Effective and demonstrable More ❯

business stakeholders during high-impact incidents • Experience and confidence in leading technical bridge calls with multiple resolver teams and/or vendors. • Knowledge of ITIL frameworks, with ITIL Foundation certification (essential) At NFU Mutual, we support an inclusive workplace and value all the differences that make us More ❯

Strong analytical and visualization skills. Excellent communication skills. Ability to deliver value through right assessment and product recommendations. Desirable skills/knowledge/experience: ITIL Foundation certification, preferably in Incident/Problem Management. 6-8 years of experience in large, complex IT environments. Ability to understand business needs More ❯

experience managing Service Management projects, from procurement through to transition. Solid understanding of project management methodologies (e.g., PRINCE2 Practitioner, PMP, Agile). Knowledge of ITIL service management frameworks, particularly service transition and continual service improvement. Strong organisational and coordination skills, with the ability to manage multiple priorities simultaneously. Excellent … Information Technology, Business Management, or a related field (or equivalent relevant experience). Project management certification (PRINCE2 Practitioner, PMP, or Agile certification mandatory). ITIL Foundation certification (desirable). Proven experience supporting IT service transitions and service management maturity improvement projects. LA International is a HMG approved ICT More ❯

delivery. • Strong communication and interpersonal skills. • Proven ability in project execution and delivery, managing resources effectively. Qualifications: • Degree or equivalent industry experience (Essential). • ITIL Foundation certification (Desirable). At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate More ❯

skills), Good attention to detail, and understanding of architectural structures within ServiceNow SaaS & On-premises environments. Expected Certifications: ServiceNow CSA Any ServiceNow Implementation Certifications ITIL Foundation Certified Your security clearance To be successfully appointed to this role, it is a requirement to obtainSecurity Check (SC) clearance . To More ❯

communicator with the ability to translate between technical and non-technical stakeholders. Highly organised, detail-focused, and comfortable managing cross-functional workloads. Desirable Qualifications ITIL Foundation certification or equivalent. Understanding of data governance , data quality , or metadata management . Experience with support automation (e.g., using Power Automate). More ❯

IT asset lifecycle best practices. Familiarity with asset management tools (ServiceNow, Flexera, Snow, or similar). Excellent organisational, analytical, and stakeholder engagement skills. Desirable: ITIL Foundation certification. IAITAM certifications (CITAM, CSAM, CHAM). Salary and benefits: Salary up to £55,000 + Performance Bonus (5-15% typically, uncapped More ❯