Good understanding and ability to perform root cause analysis across a range of protocols and topologies (TCP/IP, HTTP & HTTPS, SMTP, FTP, DNS, DHCP, X500) . Knowledge of ITIL (ITILFoundationcertificate or experience working in ITIL environments). Previous experience of project delivery & implementation of detailed designs. Knowledge of MoD, CESG and other More ❯
needs of the end users and IT systems are met and continuously improved • Develop, maintain and perform consistent, efficient and thorough asset management processes Required education, qualifications and experience: • ITILFoundationCertificate • Previous experience in an IS background working in a Microsoft based IS Infrastructure • A history of implementing new infrastructure solutions • Previous experience co-ordinating activities More ❯
Windows 10, Microsoft 365, and Azure. Experience managing GPOs, Azure Policies, and various patch management tools (e.g., SCCM, Intune, Ivanti). Familiarity with scripting, vulnerability management, and security tooling. ITILFoundation certification, degree in Computer Science, and financial services experience are advantageous. Key Competencies Strong analytical and problem-solving skills Clear communication and documentation abilities Proactive planning and More ❯
Bedford, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
S-SA Digital Recruitment Ltd
Customer Support Engineer, application Support, Software Support, Low-Code, Web Development, software Development, HTML, CSS, JavaScript, APIs, SAAS, DevOps, PHP., Computer Science Graduate, Software Testing, A/B testing, ITIL We are partnering a Leading SAAS Company who are building a Customer Support Team/Software Support Team where you'll support low-code workflow applications on their Intelligent … and with colleagues. Desirable Skills and Knowledge Coding and Scripting An understanding of the following is desirable: Javascript CSS APIs Relational databases Process management and business workflows Knowledge of ITIL or ideally hold ITILFoundation certification is advantageous. Previous Experience: The following experience is advantageous Low-code application building, Web Development (can include coursework undertaken as an More ❯
Stevenage, Hertfordshire, South East, United Kingdom
Littlefish
Ability to manage conflicting priorities and maintain service quality under pressure. Desirable Experience working in a managed service provider (MSP) environment. Familiarity with regulated industries or high-availability environments. ITILFoundation certification or equivalent. Apple experience would be advantageous. What can we offer you? Through our one of a kind training programme, the Littlefish Academy, you can increase More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Checkatrade
line support. Strong experience with Google Workspace and Okta - essential to supporting our modern, cloud-based infrastructure. Background in fast-paced tech scale-ups or high-growth digital businesses. ITILFoundation certification. Strong diagnostic and problem-solving skills, including experience with root cause analysis. Excellent communication and stakeholder management skills; confident supporting users at all levels. Experience supporting More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
related role. Strong understanding of IT asset lifecycle best practices. Familiarity with asset management tools (ServiceNow, Flexera, Snow, or similar). Excellent organisational, analytical, and stakeholder engagement skills. Desirable: ITILFoundation certification. IAITAM certifications (CITAM, CSAM, CHAM). Salary and benefits: Salary up to £55,000 + Performance Bonus (5-15% typically, uncapped) 25 days' holiday + bank More ❯
Witney, Oxfordshire, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
to succeed * 5+ years' experience managing IT in a multi-site or global SME environment* Experience working with MSPs and supporting users effectively* Strong vendor and project management skills; ITILFoundation certified (or equivalent)* Hands-on administration experience with SAP, Concur, and Salesforce* Understanding of cybersecurity risks and mitigations plans, AI/ML concepts* Excellent communication, analytical, budgeting More ❯